Knowing Lean Healthcare and its main characteristics: proposition of a conceptual model from the scientific literature

Detalhes bibliográficos
Autor(a) principal: Guimarães Junior, José Carlos
Data de Publicação: 2022
Outros Autores: Manso, Glauber José de Melo Cavalcanti, Sousa , Adão Rodrigues de, Pereira , Ailton Leal, Vieira , Fernando Bueno, Silva, Francisco Andesson Bezerra da, Nascimento Neto, Josenil Bezerra, D’Alessandro, Bettina Sá, Santos, Edelino Alves dos
Tipo de documento: Artigo
Idioma: por
Título da fonte: Research, Society and Development
Texto Completo: https://rsdjournal.org/index.php/rsd/article/view/32699
Resumo: Hospitals are complex organizations whose functioning requires both technical and administrative activities. The hospital's raison d'être is to ensure quality in patient care. A viable way to achieve this objective is the correct use of the Lean Healthcare Philosophy, which is derived from the techniques of the Toyota Production System. The present study aims to highlight Lean Healthcare and its characteristics through a conceptual model built from the scientific literature. The study consists of an explanatory and descriptive research with a qualitative approach. In addition, bibliographic research was used to support the article. The results indicate that the success of Lean Healthcare is strongly associated with the participation of people, the creation of an organizational culture focused on continuous improvement. In addition, the correct use of Lean tools was also seen as a conditioning factor for the success in the practice of this philosophy. These situations, together with the employees' attitudes towards continuous improvement, represent the necessary inputs for the Lean Healthcare process to work properly. Depending on the conceptual model proposed, this will lead to the improvement of hospital processes, the finding of pertinent solutions to the hospital's problems, the creation of value for patients in each task performed and the productive use of resources. Thus, the results generated in this perspective are the reduction of waste, the improvement in the services provided, the reduction of costs and, therefore, the increase in the hospital's results.
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spelling Knowing Lean Healthcare and its main characteristics: proposition of a conceptual model from the scientific literatureConociendo Lean Healthcare y suas principales características: proposición de un modelo conceptual desde la literatura científicaConhecendo o Lean Healthcare e suas principais características: proposição de um modelo conceitual a partir da literatura científicaDesperdícioPacientesHospitales.WastePatientsHospitals.DesperdíciosPacientesHospitais.Hospitals are complex organizations whose functioning requires both technical and administrative activities. The hospital's raison d'être is to ensure quality in patient care. A viable way to achieve this objective is the correct use of the Lean Healthcare Philosophy, which is derived from the techniques of the Toyota Production System. The present study aims to highlight Lean Healthcare and its characteristics through a conceptual model built from the scientific literature. The study consists of an explanatory and descriptive research with a qualitative approach. In addition, bibliographic research was used to support the article. The results indicate that the success of Lean Healthcare is strongly associated with the participation of people, the creation of an organizational culture focused on continuous improvement. In addition, the correct use of Lean tools was also seen as a conditioning factor for the success in the practice of this philosophy. These situations, together with the employees' attitudes towards continuous improvement, represent the necessary inputs for the Lean Healthcare process to work properly. Depending on the conceptual model proposed, this will lead to the improvement of hospital processes, the finding of pertinent solutions to the hospital's problems, the creation of value for patients in each task performed and the productive use of resources. Thus, the results generated in this perspective are the reduction of waste, the improvement in the services provided, the reduction of costs and, therefore, the increase in the hospital's results.Los hospitales son organizaciones complejas cuyo funcionamiento requiere actividades tanto técnicas como administrativas. La razón de ser del hospital es garantizar la calidad en la atención al paciente. Una forma viable de lograr este objetivo es el uso correcto de la Filosofía Lean Healthcare, que se deriva de las técnicas del Sistema de Producción Toyota. El presente estudio tiene como objetivo destacar Lean Healthcare y sus características a través de un modelo conceptual construido a partir de la literatura científica. El estudio consiste en una investigación explicativa y descriptiva con un enfoque cualitativo. Además, se utilizó la investigación bibliográfica para sustentar el artículo. Los resultados indican que el éxito de Lean Healthcare está fuertemente asociado a la participación de las personas, la creación de una cultura organizacional enfocada a la mejora continua. Además, el uso correcto de las herramientas Lean también fue visto como un factor condicionante para el éxito en la práctica de esta filosofía. Estas situaciones, junto con las actitudes de los empleados hacia la mejora continua, representan los insumos necesarios para que el proceso Lean Healthcare funcione correctamente. Según el modelo conceptual propuesto, esto conducirá a la mejora de los procesos hospitalarios, la búsqueda de soluciones pertinentes a los problemas del hospital, la creación de valor para los pacientes en cada tarea realizada y el uso productivo de los recursos. Así, los resultados generados en esta perspectiva son la reducción de residuos, la mejora de los servicios prestados, la reducción de costes y, por tanto, el aumento de los resultados del hospital.Hospitais são organizações complexas cujo funcionamento demanda tanto atividades técnicas quanto também administrativas. A razão de ser do hospital é garantir a qualidade no atendimento aos pacientes. Uma forma viável de se atingir este objetivo é o uso correto da Filosofia Lean Healthcare, a qual é derivada das técnicas do Sistema Toyota de Produção. O presente estudo tem por objetivo evidenciar o Lean Healthcare e suas características por meio de um modelo conceitual construído a partir da literatura científica. O estudo consiste numa pesquisa de cunho explicativo e descritivo com abordagem qualitativa. Além disso, utilizou-se para embasamento do artigo a pesquisa bibliográfica. Os resultados apontam que o sucesso do Lean Healthcare está fortemente associado com a participação das pessoas, a criação de uma cultura organizacional voltada para a melhoria contínua. Além disso, a utilização correta das ferramentas de Lean também foram vistas como fator condicionante para o êxito na prática desta filosofia. Estas situações somadas com as atitudes dos colaboradores voltadas para a melhoria contínua representam as entradas necessárias para que o processo do Lean Healthcare funcione adequadamente. Consoante o modelo conceitual proposto, isto irá gerar a melhoria dos processos do hospital, o encontro de soluções pertinentes aos problemas do hospital, a criação de valor para os pacientes em cada tarefa realizada e o uso producente dos recursos. Assim, os resultados gerados nesta perspectiva são a redução dos desperdícios, a melhoria nos serviços prestados, a redução de custos e, por conseguinte, o incremento nos resultados do hospital.Research, Society and Development2022-07-25info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://rsdjournal.org/index.php/rsd/article/view/3269910.33448/rsd-v11i10.32699Research, Society and Development; Vol. 11 No. 10; e121111032699Research, Society and Development; Vol. 11 Núm. 10; e121111032699Research, Society and Development; v. 11 n. 10; e1211110326992525-3409reponame:Research, Society and Developmentinstname:Universidade Federal de Itajubá (UNIFEI)instacron:UNIFEIporhttps://rsdjournal.org/index.php/rsd/article/view/32699/27610Copyright (c) 2022 José Carlos Guimarães Junior; Glauber José de Melo Cavalcanti Manso; Adão Rodrigues de Sousa ; Ailton Leal Pereira ; Fernando Bueno Vieira ; Francisco Andesson Bezerra da Silva; Josenil Bezerra Nascimento Neto; Bettina Sá D’Alessandro; Edelino Alves dos Santoshttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessGuimarães Junior, José Carlos Manso, Glauber José de Melo Cavalcanti Sousa , Adão Rodrigues de Pereira , Ailton Leal Vieira , Fernando Bueno Silva, Francisco Andesson Bezerra da Nascimento Neto, Josenil Bezerra D’Alessandro, Bettina Sá Santos, Edelino Alves dos 2022-08-12T22:23:03Zoai:ojs.pkp.sfu.ca:article/32699Revistahttps://rsdjournal.org/index.php/rsd/indexPUBhttps://rsdjournal.org/index.php/rsd/oairsd.articles@gmail.com2525-34092525-3409opendoar:2024-01-17T09:48:36.450782Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)false
dc.title.none.fl_str_mv Knowing Lean Healthcare and its main characteristics: proposition of a conceptual model from the scientific literature
Conociendo Lean Healthcare y suas principales características: proposición de un modelo conceptual desde la literatura científica
Conhecendo o Lean Healthcare e suas principais características: proposição de um modelo conceitual a partir da literatura científica
title Knowing Lean Healthcare and its main characteristics: proposition of a conceptual model from the scientific literature
spellingShingle Knowing Lean Healthcare and its main characteristics: proposition of a conceptual model from the scientific literature
Guimarães Junior, José Carlos
Desperdício
Pacientes
Hospitales.
Waste
Patients
Hospitals.
Desperdícios
Pacientes
Hospitais.
title_short Knowing Lean Healthcare and its main characteristics: proposition of a conceptual model from the scientific literature
title_full Knowing Lean Healthcare and its main characteristics: proposition of a conceptual model from the scientific literature
title_fullStr Knowing Lean Healthcare and its main characteristics: proposition of a conceptual model from the scientific literature
title_full_unstemmed Knowing Lean Healthcare and its main characteristics: proposition of a conceptual model from the scientific literature
title_sort Knowing Lean Healthcare and its main characteristics: proposition of a conceptual model from the scientific literature
author Guimarães Junior, José Carlos
author_facet Guimarães Junior, José Carlos
Manso, Glauber José de Melo Cavalcanti
Sousa , Adão Rodrigues de
Pereira , Ailton Leal
Vieira , Fernando Bueno
Silva, Francisco Andesson Bezerra da
Nascimento Neto, Josenil Bezerra
D’Alessandro, Bettina Sá
Santos, Edelino Alves dos
author_role author
author2 Manso, Glauber José de Melo Cavalcanti
Sousa , Adão Rodrigues de
Pereira , Ailton Leal
Vieira , Fernando Bueno
Silva, Francisco Andesson Bezerra da
Nascimento Neto, Josenil Bezerra
D’Alessandro, Bettina Sá
Santos, Edelino Alves dos
author2_role author
author
author
author
author
author
author
author
dc.contributor.author.fl_str_mv Guimarães Junior, José Carlos
Manso, Glauber José de Melo Cavalcanti
Sousa , Adão Rodrigues de
Pereira , Ailton Leal
Vieira , Fernando Bueno
Silva, Francisco Andesson Bezerra da
Nascimento Neto, Josenil Bezerra
D’Alessandro, Bettina Sá
Santos, Edelino Alves dos
dc.subject.por.fl_str_mv Desperdício
Pacientes
Hospitales.
Waste
Patients
Hospitals.
Desperdícios
Pacientes
Hospitais.
topic Desperdício
Pacientes
Hospitales.
Waste
Patients
Hospitals.
Desperdícios
Pacientes
Hospitais.
description Hospitals are complex organizations whose functioning requires both technical and administrative activities. The hospital's raison d'être is to ensure quality in patient care. A viable way to achieve this objective is the correct use of the Lean Healthcare Philosophy, which is derived from the techniques of the Toyota Production System. The present study aims to highlight Lean Healthcare and its characteristics through a conceptual model built from the scientific literature. The study consists of an explanatory and descriptive research with a qualitative approach. In addition, bibliographic research was used to support the article. The results indicate that the success of Lean Healthcare is strongly associated with the participation of people, the creation of an organizational culture focused on continuous improvement. In addition, the correct use of Lean tools was also seen as a conditioning factor for the success in the practice of this philosophy. These situations, together with the employees' attitudes towards continuous improvement, represent the necessary inputs for the Lean Healthcare process to work properly. Depending on the conceptual model proposed, this will lead to the improvement of hospital processes, the finding of pertinent solutions to the hospital's problems, the creation of value for patients in each task performed and the productive use of resources. Thus, the results generated in this perspective are the reduction of waste, the improvement in the services provided, the reduction of costs and, therefore, the increase in the hospital's results.
publishDate 2022
dc.date.none.fl_str_mv 2022-07-25
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://rsdjournal.org/index.php/rsd/article/view/32699
10.33448/rsd-v11i10.32699
url https://rsdjournal.org/index.php/rsd/article/view/32699
identifier_str_mv 10.33448/rsd-v11i10.32699
dc.language.iso.fl_str_mv por
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dc.relation.none.fl_str_mv https://rsdjournal.org/index.php/rsd/article/view/32699/27610
dc.rights.driver.fl_str_mv https://creativecommons.org/licenses/by/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv https://creativecommons.org/licenses/by/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Research, Society and Development
publisher.none.fl_str_mv Research, Society and Development
dc.source.none.fl_str_mv Research, Society and Development; Vol. 11 No. 10; e121111032699
Research, Society and Development; Vol. 11 Núm. 10; e121111032699
Research, Society and Development; v. 11 n. 10; e121111032699
2525-3409
reponame:Research, Society and Development
instname:Universidade Federal de Itajubá (UNIFEI)
instacron:UNIFEI
instname_str Universidade Federal de Itajubá (UNIFEI)
instacron_str UNIFEI
institution UNIFEI
reponame_str Research, Society and Development
collection Research, Society and Development
repository.name.fl_str_mv Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)
repository.mail.fl_str_mv rsd.articles@gmail.com
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