The influences of the home office modality in informal conversations in organizations during the COVID-19 pandemic

Detalhes bibliográficos
Autor(a) principal: Pires , Pedro Motta Ravacci
Data de Publicação: 2020
Outros Autores: Melo, Mirian de Lourdes Noronha Motta, Rodrigues, Henrique Geraldo
Tipo de documento: Artigo
Idioma: por
Título da fonte: Research, Society and Development
DOI: 10.33448/rsd-v9i11.10485
Texto Completo: https://rsdjournal.org/index.php/rsd/article/view/10485
Resumo: The goal of this study was to analyze the influence that working from home had on the informal conversations, during the COVID-19 pandemic, in organizations. By means of online asynchronous interviewing, 40 employees and professionals who, due to the pandemic, started working from home had their answers evaluated by content analysis. The results showed that the majority of participants started using digital communication and information technologies, such as remote communication apps and mobile devices, in order to have informal conversations. However, there was a decrease in the frequency of those conversations for many participants, and in some other cases, conversations ceased completely. Considering, on one hand, the positive effects of informal conversations on work and integration, and on the other, the possible increase of physical and social isolation caused by working from home during the pandemic, the results suggest potential negative impacts on the efficiency of the work performed, as well as on the quality of life and wellbeing on the work environment. From the theoretical perspective, the investigation aids the unveiling of the effects that working from home has on informal communications in intense physical and social isolation conditions. From a practical perspective, this comprehension can help organizations and their managers to consider the aspect of informal conversations when implementing their telecommuting processes. This implies the consideration of the adoption of practices which value direct interactions, such as business meetings and periodic informal face-to-face moments, as well as increasing the possibility of more significant online communications.
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spelling The influences of the home office modality in informal conversations in organizations during the COVID-19 pandemicLas influencias de la modalidad home office en las conversaciones informales, en las organizaciones, durante la pandemia de COVID-19As influências da modalidade de home office nas conversas informais, nas organizações, durante a pandemia de COVID-19TelecommutingWork from homeInformal conversationsInformal communicationsCOVID-19 pandemic.TeletrabajoHome officeConversaciones informalesComunicación informalPandemia de COVID-19.TeletrabalhoHome officeConversas informaisComunicação informalPandemia de COVID-19.The goal of this study was to analyze the influence that working from home had on the informal conversations, during the COVID-19 pandemic, in organizations. By means of online asynchronous interviewing, 40 employees and professionals who, due to the pandemic, started working from home had their answers evaluated by content analysis. The results showed that the majority of participants started using digital communication and information technologies, such as remote communication apps and mobile devices, in order to have informal conversations. However, there was a decrease in the frequency of those conversations for many participants, and in some other cases, conversations ceased completely. Considering, on one hand, the positive effects of informal conversations on work and integration, and on the other, the possible increase of physical and social isolation caused by working from home during the pandemic, the results suggest potential negative impacts on the efficiency of the work performed, as well as on the quality of life and wellbeing on the work environment. From the theoretical perspective, the investigation aids the unveiling of the effects that working from home has on informal communications in intense physical and social isolation conditions. From a practical perspective, this comprehension can help organizations and their managers to consider the aspect of informal conversations when implementing their telecommuting processes. This implies the consideration of the adoption of practices which value direct interactions, such as business meetings and periodic informal face-to-face moments, as well as increasing the possibility of more significant online communications.En la presente investigación, el objetivo fue analizar las influencias de la modalidad home office en las conversaciones informales, en las organizaciones, durante la pandemia de COVID-19. Por medio de entrevistas en línea asíncronas, fueron entrevistados 40 trabajadores y profesionales que, ante la pandemia, migraron a la modalidad home office, cuyos relatos fueron analizados por medio del análisis de contenidos. Los resultados muestran que la mayoría de los participantes pasó a utilizar las tecnologías digitales de la información y la comunicación, como aplicaciones de comunicación remota y dispositivos móviles, para establecer sus conversaciones informales. Sin embargo, para muchos participantes, hubo una reducción en la frecuencia de las conversaciones informales y, en algunos casos, ellas no ocurrieron más. Considerándose, por una parte, los efectos positivos de la comunicación informal acerca del trabajo y la integración y, por otra, la posible intensificación del aislamiento físico y social causada por el home office en los tiempos de pandemia, los resultados apuntan para la ocurrencia de potenciales impactos negativos en la efectividad de los procesos de trabajo ejecutados, así como en la calidad de vida y bienestar en el trabajo. Desde la perspectiva teórica, la investigación contribuye en el desvelo de los efectos de la modalidad home office en la comunicación informal, en una situación de intenso aislamiento físico y social. Desde la perspectiva práctica, tal comprensión puede contribuir para que las organizaciones y sus gestores contemplen, en sus procesos de implementación del teletrabajo, la dimensión de la comunicación informal, lo que implica considerar la adopción de prácticas orientadas a la interacción cara a cara, como reuniones de trabajo y momentos informales presenciales periódicos, así como la intensificación de las posibilidades de comunicaciones virtuales más significativas.Por meio desta pesquisa, objetivou-se analisar as influências da modalidade de home office nas conversas informais nas organizações, durante a pandemia de COVID-19. Mediante entrevistas on line assíncronas, entrevistaram-se 40 trabalhadores e profissionais que, devido à pandemia, migraram para a modalidade de home office, cujos relatos foram analisados por meio da análise de conteúdo. Os resultados mostram que a maior parte dos participantes passou a se utilizar de tecnologias digitais da informação e da comunicação, como aplicativos de comunicação remota e dispositivos móveis, para manter suas conversas informais. Contudo, para muitos participantes, ocorreu a redução da frequência de conversas informais e, em alguns casos, elas não ocorreram mais. Considerando-se, de um lado, os efeitos positivos da comunicação informal sobre o trabalho e a integração e, de outro, a possível intensificação do isolamento físico e social decorrente do home office em tempos de pandemia, os resultados sugerem a ocorrência de potenciais impactos negativos na eficiência dos processos de trabalho executados, bem como na qualidade de vida e bem-estar no trabalho. Pela perspectiva teórica, a investigação contribui ao desvelamento de efeitos da modalidade de home office na comunicação informal, em uma situação de intenso isolamento físico e social. Pela perspectiva prática, tal compreensão pode contribuir para que organizações e seus gestores contemplem, em seus processos de implementação do teletrabalho, a dimensão da comunicação informal, o que implica em considerar-se a adoção de práticas voltadas à interação face a face, como reuniões de trabalho e momentos informais presenciais periódicos, assim como a intensificação das possibilidades de comunicações virtuais mais significativas.Research, Society and Development2020-12-02info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://rsdjournal.org/index.php/rsd/article/view/1048510.33448/rsd-v9i11.10485Research, Society and Development; Vol. 9 No. 11; e74291110485Research, Society and Development; Vol. 9 Núm. 11; e74291110485Research, Society and Development; v. 9 n. 11; e742911104852525-3409reponame:Research, Society and Developmentinstname:Universidade Federal de Itajubá (UNIFEI)instacron:UNIFEIporhttps://rsdjournal.org/index.php/rsd/article/view/10485/9302Copyright (c) 2020 Pedro Motta Ravacci Pires ; Mirian de Lourdes Noronha Motta Melo; Henrique Geraldo Rodrigueshttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessPires , Pedro Motta Ravacci Melo, Mirian de Lourdes Noronha Motta Rodrigues, Henrique Geraldo2020-12-10T23:37:57Zoai:ojs.pkp.sfu.ca:article/10485Revistahttps://rsdjournal.org/index.php/rsd/indexPUBhttps://rsdjournal.org/index.php/rsd/oairsd.articles@gmail.com2525-34092525-3409opendoar:2024-01-17T09:32:32.795748Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)false
dc.title.none.fl_str_mv The influences of the home office modality in informal conversations in organizations during the COVID-19 pandemic
Las influencias de la modalidad home office en las conversaciones informales, en las organizaciones, durante la pandemia de COVID-19
As influências da modalidade de home office nas conversas informais, nas organizações, durante a pandemia de COVID-19
title The influences of the home office modality in informal conversations in organizations during the COVID-19 pandemic
spellingShingle The influences of the home office modality in informal conversations in organizations during the COVID-19 pandemic
The influences of the home office modality in informal conversations in organizations during the COVID-19 pandemic
Pires , Pedro Motta Ravacci
Telecommuting
Work from home
Informal conversations
Informal communications
COVID-19 pandemic.
Teletrabajo
Home office
Conversaciones informales
Comunicación informal
Pandemia de COVID-19.
Teletrabalho
Home office
Conversas informais
Comunicação informal
Pandemia de COVID-19.
Pires , Pedro Motta Ravacci
Telecommuting
Work from home
Informal conversations
Informal communications
COVID-19 pandemic.
Teletrabajo
Home office
Conversaciones informales
Comunicación informal
Pandemia de COVID-19.
Teletrabalho
Home office
Conversas informais
Comunicação informal
Pandemia de COVID-19.
title_short The influences of the home office modality in informal conversations in organizations during the COVID-19 pandemic
title_full The influences of the home office modality in informal conversations in organizations during the COVID-19 pandemic
title_fullStr The influences of the home office modality in informal conversations in organizations during the COVID-19 pandemic
The influences of the home office modality in informal conversations in organizations during the COVID-19 pandemic
title_full_unstemmed The influences of the home office modality in informal conversations in organizations during the COVID-19 pandemic
The influences of the home office modality in informal conversations in organizations during the COVID-19 pandemic
title_sort The influences of the home office modality in informal conversations in organizations during the COVID-19 pandemic
author Pires , Pedro Motta Ravacci
author_facet Pires , Pedro Motta Ravacci
Pires , Pedro Motta Ravacci
Melo, Mirian de Lourdes Noronha Motta
Rodrigues, Henrique Geraldo
Melo, Mirian de Lourdes Noronha Motta
Rodrigues, Henrique Geraldo
author_role author
author2 Melo, Mirian de Lourdes Noronha Motta
Rodrigues, Henrique Geraldo
author2_role author
author
dc.contributor.author.fl_str_mv Pires , Pedro Motta Ravacci
Melo, Mirian de Lourdes Noronha Motta
Rodrigues, Henrique Geraldo
dc.subject.por.fl_str_mv Telecommuting
Work from home
Informal conversations
Informal communications
COVID-19 pandemic.
Teletrabajo
Home office
Conversaciones informales
Comunicación informal
Pandemia de COVID-19.
Teletrabalho
Home office
Conversas informais
Comunicação informal
Pandemia de COVID-19.
topic Telecommuting
Work from home
Informal conversations
Informal communications
COVID-19 pandemic.
Teletrabajo
Home office
Conversaciones informales
Comunicación informal
Pandemia de COVID-19.
Teletrabalho
Home office
Conversas informais
Comunicação informal
Pandemia de COVID-19.
description The goal of this study was to analyze the influence that working from home had on the informal conversations, during the COVID-19 pandemic, in organizations. By means of online asynchronous interviewing, 40 employees and professionals who, due to the pandemic, started working from home had their answers evaluated by content analysis. The results showed that the majority of participants started using digital communication and information technologies, such as remote communication apps and mobile devices, in order to have informal conversations. However, there was a decrease in the frequency of those conversations for many participants, and in some other cases, conversations ceased completely. Considering, on one hand, the positive effects of informal conversations on work and integration, and on the other, the possible increase of physical and social isolation caused by working from home during the pandemic, the results suggest potential negative impacts on the efficiency of the work performed, as well as on the quality of life and wellbeing on the work environment. From the theoretical perspective, the investigation aids the unveiling of the effects that working from home has on informal communications in intense physical and social isolation conditions. From a practical perspective, this comprehension can help organizations and their managers to consider the aspect of informal conversations when implementing their telecommuting processes. This implies the consideration of the adoption of practices which value direct interactions, such as business meetings and periodic informal face-to-face moments, as well as increasing the possibility of more significant online communications.
publishDate 2020
dc.date.none.fl_str_mv 2020-12-02
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://rsdjournal.org/index.php/rsd/article/view/10485
10.33448/rsd-v9i11.10485
url https://rsdjournal.org/index.php/rsd/article/view/10485
identifier_str_mv 10.33448/rsd-v9i11.10485
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://rsdjournal.org/index.php/rsd/article/view/10485/9302
dc.rights.driver.fl_str_mv https://creativecommons.org/licenses/by/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv https://creativecommons.org/licenses/by/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Research, Society and Development
publisher.none.fl_str_mv Research, Society and Development
dc.source.none.fl_str_mv Research, Society and Development; Vol. 9 No. 11; e74291110485
Research, Society and Development; Vol. 9 Núm. 11; e74291110485
Research, Society and Development; v. 9 n. 11; e74291110485
2525-3409
reponame:Research, Society and Development
instname:Universidade Federal de Itajubá (UNIFEI)
instacron:UNIFEI
instname_str Universidade Federal de Itajubá (UNIFEI)
instacron_str UNIFEI
institution UNIFEI
reponame_str Research, Society and Development
collection Research, Society and Development
repository.name.fl_str_mv Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)
repository.mail.fl_str_mv rsd.articles@gmail.com
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dc.identifier.doi.none.fl_str_mv 10.33448/rsd-v9i11.10485

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