Social Organization Management and Accreditation in the Unified Health System (SUS): the implications for occupational health
Autor(a) principal: | |
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Data de Publicação: | 2021 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Research, Society and Development |
Texto Completo: | https://rsdjournal.org/index.php/rsd/article/view/19437 |
Resumo: | Health workers are usually subjected to precarious working conditions, stress and occupational hazards. In addition, there was the introduction of new requirements of public management, through Social Organization (OS), accompanied by the implementation of quality certification standards, with accreditation being more frequent. This study aimed to evaluate the implications of OS management and accreditation on the health of workers at a unit of the Unified Health System (SUS), under their and managers' perception. A qualitative approach was used, supported by thematic content analysis. The study was carried out in a mixed health unit of the municipal SUS network, administered by OS and certified by accreditation. Focus group and individual interview techniques were used, by intentional sampling. The results showed agreement between managers and workers regarding the benefits of accreditation, however, they reveal counterpoints regarding the implications for workers' health. From this perspective, workers report worsening of their health and well-being, overload of assignments and high demands for goals/indicators, and also excessive documentary records, aspects that are not recognized by managers. Furthermore, workers state that OS management leads to: insecurity, fear of job termination, low perspective of appreciation, professional dissatisfaction and illness. Therefore, it is imperative to minimize the harmful effects on workers' health, by promoting democratic negotiation spaces, essential for equitable, co-participatory and effective decision-making in the application of practical measures to promote and protect workers' health, concomitant with the process of accreditation. |
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Social Organization Management and Accreditation in the Unified Health System (SUS): the implications for occupational healthGestión de Organizaciones Sociales y Acreditación en el Sistema Único de Salud (SUS): las implicaciones para la salud de los trabajadoresGestão de Organização Social e Acreditação no Sistema Único de Saúde (SUS): as implicações na saúde do trabalhadorAcreditaçãoGestão em SaúdePolítica de SaúdeSaúde do trabalhador.Salud LaboralPolítica de SaludGestión em SaludAcreditación.Occupational HealthHealth PolicyHealth ManagementAccreditation.Health workers are usually subjected to precarious working conditions, stress and occupational hazards. In addition, there was the introduction of new requirements of public management, through Social Organization (OS), accompanied by the implementation of quality certification standards, with accreditation being more frequent. This study aimed to evaluate the implications of OS management and accreditation on the health of workers at a unit of the Unified Health System (SUS), under their and managers' perception. A qualitative approach was used, supported by thematic content analysis. The study was carried out in a mixed health unit of the municipal SUS network, administered by OS and certified by accreditation. Focus group and individual interview techniques were used, by intentional sampling. The results showed agreement between managers and workers regarding the benefits of accreditation, however, they reveal counterpoints regarding the implications for workers' health. From this perspective, workers report worsening of their health and well-being, overload of assignments and high demands for goals/indicators, and also excessive documentary records, aspects that are not recognized by managers. Furthermore, workers state that OS management leads to: insecurity, fear of job termination, low perspective of appreciation, professional dissatisfaction and illness. Therefore, it is imperative to minimize the harmful effects on workers' health, by promoting democratic negotiation spaces, essential for equitable, co-participatory and effective decision-making in the application of practical measures to promote and protect workers' health, concomitant with the process of accreditation. Los trabajadores sanitarios suelen estar sometidos a condiciones laborales precarias, estrés y riesgos laborales. Además, se introdujeron nuevos requisitos de gestión pública, a través de Organización Social (OS), acompañados de la implementación de estándares de certificación de calidad, siendo la acreditación más frecuente. Este estudio tuvo como objetivo evaluar las implicaciones de la gestión de OS y acreditación de, en la salud de los trabajadores de una unidad del Sistema Único de Salud (SUS), bajo su percepción y la de los directivos. Se utilizó un enfoque cualitativo, apoyado por un análisis de contenido temático. El estudio se realizó en una unidad mixta de salud de la red municipal del SUS, administrada por OS y certificada por acreditación. Se utilizaron técnicas de entrevistas individuales y de grupos focales, mediante muestreo intencional. Los resultados mostraron acuerdo entre gerentes y trabajadores sobre los beneficios de la acreditación, sin embargo, revelan contrapuntos en cuanto a las implicaciones para la salud de los trabajadores. Desde esta perspectiva, los trabajadores reportan empeoramiento de su salud y bienestar, sobrecarga de asignaciones y alta exigencia de metas/indicadores, y también registros documentales excesivos, aspectos que no son reconocidos por los gerentes. Además, los trabajadores afirman que la gestión del OS conduce a: inseguridad, miedo al despido, baja perspectiva de apreciación, insatisfacción profesional y enfermedad. Por tanto, es imperativo minimizar los efectos nocivos sobre la salud de los trabajadores, promoviendo espacios democráticos de negociación, imprescindibles para la toma de decisiones equitativa, coparticipativa y eficaz en la aplicación de medidas prácticas de promoción y protección de la salud de los trabajadores, concomitantes con el proceso de acreditación.Os trabalhadores da saúde estão submetidos, usualmente, a condições precárias de trabalho, estresse e riscos ocupacionais. Em adição, houve a introdução de novas exigências da gestão pública, mediante Organização Social (OS), acompanhadas da implementação dos padrões de certificação de qualidade, sendo mais frequente, a acreditação. Esse estudo objetivou avaliar as implicações da gestão de OS e da acreditação, na saúde dos trabalhadores de uma unidade do Sistema Único de Saúde (SUS), sob a percepção dos mesmos e dos gestores. Utilizou-se da abordagem qualitativa, com suporte da analise temática de conteúdo. O estudo foi desenvolvido em uma unidade de saúde mista, da rede SUS municipal, administrada por OS e certificada pela acreditação. Utilizou-se as técnicas de grupo focal e entrevista individual, por amostragem intencional. Os resultados demostraram concordâncias entre gestores e trabalhadores concernentes aos benefícios da acreditação, entretanto revelam contrapontos no tocante às implicações na saúde do trabalhador. Nessa perspectiva, os trabalhadores relatam um agravamento à sua saúde e bem-estar, sobrecarga de atribuições e elevadas exigências de metas/indicadores, e ainda excessivos registros documentais, aspectos estes não reconhecidas pelos gestores. Ademais, trabalhadores afirmam que a gestão de OS conduz a: insegurança, ao receio de desligamento laboral, à baixa perspectiva de valorização, insatisfação profissional e adoecimento. Por conseguinte, é premente minimizar os efeitos prejudiciais à saúde dos trabalhadores, mediante a promoção de espaços de negociação democráticos, essenciais para tomadas de decisão equânimes, coparticipativas e efetivas na aplicação de medidas práticas de promoção e proteção à saúde do trabalhador, concomitante ao processo de acreditação.Research, Society and Development2021-08-23info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://rsdjournal.org/index.php/rsd/article/view/1943710.33448/rsd-v10i11.19437Research, Society and Development; Vol. 10 No. 11; e81101119437Research, Society and Development; Vol. 10 Núm. 11; e81101119437Research, Society and Development; v. 10 n. 11; e811011194372525-3409reponame:Research, Society and Developmentinstname:Universidade Federal de Itajubá (UNIFEI)instacron:UNIFEIporhttps://rsdjournal.org/index.php/rsd/article/view/19437/17288Copyright (c) 2021 Leiriane Alves de Souza; Marisa Aparecida Elias; Liliane Parreira Tannús Gontijohttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessSouza, Leiriane Alves de Elias, Marisa Aparecida Gontijo, Liliane Parreira Tannús 2021-10-23T19:01:11Zoai:ojs.pkp.sfu.ca:article/19437Revistahttps://rsdjournal.org/index.php/rsd/indexPUBhttps://rsdjournal.org/index.php/rsd/oairsd.articles@gmail.com2525-34092525-3409opendoar:2024-01-17T09:39:19.918133Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)false |
dc.title.none.fl_str_mv |
Social Organization Management and Accreditation in the Unified Health System (SUS): the implications for occupational health Gestión de Organizaciones Sociales y Acreditación en el Sistema Único de Salud (SUS): las implicaciones para la salud de los trabajadores Gestão de Organização Social e Acreditação no Sistema Único de Saúde (SUS): as implicações na saúde do trabalhador |
title |
Social Organization Management and Accreditation in the Unified Health System (SUS): the implications for occupational health |
spellingShingle |
Social Organization Management and Accreditation in the Unified Health System (SUS): the implications for occupational health Souza, Leiriane Alves de Acreditação Gestão em Saúde Política de Saúde Saúde do trabalhador. Salud Laboral Política de Salud Gestión em Salud Acreditación. Occupational Health Health Policy Health Management Accreditation. |
title_short |
Social Organization Management and Accreditation in the Unified Health System (SUS): the implications for occupational health |
title_full |
Social Organization Management and Accreditation in the Unified Health System (SUS): the implications for occupational health |
title_fullStr |
Social Organization Management and Accreditation in the Unified Health System (SUS): the implications for occupational health |
title_full_unstemmed |
Social Organization Management and Accreditation in the Unified Health System (SUS): the implications for occupational health |
title_sort |
Social Organization Management and Accreditation in the Unified Health System (SUS): the implications for occupational health |
author |
Souza, Leiriane Alves de |
author_facet |
Souza, Leiriane Alves de Elias, Marisa Aparecida Gontijo, Liliane Parreira Tannús |
author_role |
author |
author2 |
Elias, Marisa Aparecida Gontijo, Liliane Parreira Tannús |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Souza, Leiriane Alves de Elias, Marisa Aparecida Gontijo, Liliane Parreira Tannús |
dc.subject.por.fl_str_mv |
Acreditação Gestão em Saúde Política de Saúde Saúde do trabalhador. Salud Laboral Política de Salud Gestión em Salud Acreditación. Occupational Health Health Policy Health Management Accreditation. |
topic |
Acreditação Gestão em Saúde Política de Saúde Saúde do trabalhador. Salud Laboral Política de Salud Gestión em Salud Acreditación. Occupational Health Health Policy Health Management Accreditation. |
description |
Health workers are usually subjected to precarious working conditions, stress and occupational hazards. In addition, there was the introduction of new requirements of public management, through Social Organization (OS), accompanied by the implementation of quality certification standards, with accreditation being more frequent. This study aimed to evaluate the implications of OS management and accreditation on the health of workers at a unit of the Unified Health System (SUS), under their and managers' perception. A qualitative approach was used, supported by thematic content analysis. The study was carried out in a mixed health unit of the municipal SUS network, administered by OS and certified by accreditation. Focus group and individual interview techniques were used, by intentional sampling. The results showed agreement between managers and workers regarding the benefits of accreditation, however, they reveal counterpoints regarding the implications for workers' health. From this perspective, workers report worsening of their health and well-being, overload of assignments and high demands for goals/indicators, and also excessive documentary records, aspects that are not recognized by managers. Furthermore, workers state that OS management leads to: insecurity, fear of job termination, low perspective of appreciation, professional dissatisfaction and illness. Therefore, it is imperative to minimize the harmful effects on workers' health, by promoting democratic negotiation spaces, essential for equitable, co-participatory and effective decision-making in the application of practical measures to promote and protect workers' health, concomitant with the process of accreditation. |
publishDate |
2021 |
dc.date.none.fl_str_mv |
2021-08-23 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://rsdjournal.org/index.php/rsd/article/view/19437 10.33448/rsd-v10i11.19437 |
url |
https://rsdjournal.org/index.php/rsd/article/view/19437 |
identifier_str_mv |
10.33448/rsd-v10i11.19437 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://rsdjournal.org/index.php/rsd/article/view/19437/17288 |
dc.rights.driver.fl_str_mv |
https://creativecommons.org/licenses/by/4.0 info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
https://creativecommons.org/licenses/by/4.0 |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Research, Society and Development |
publisher.none.fl_str_mv |
Research, Society and Development |
dc.source.none.fl_str_mv |
Research, Society and Development; Vol. 10 No. 11; e81101119437 Research, Society and Development; Vol. 10 Núm. 11; e81101119437 Research, Society and Development; v. 10 n. 11; e81101119437 2525-3409 reponame:Research, Society and Development instname:Universidade Federal de Itajubá (UNIFEI) instacron:UNIFEI |
instname_str |
Universidade Federal de Itajubá (UNIFEI) |
instacron_str |
UNIFEI |
institution |
UNIFEI |
reponame_str |
Research, Society and Development |
collection |
Research, Society and Development |
repository.name.fl_str_mv |
Research, Society and Development - Universidade Federal de Itajubá (UNIFEI) |
repository.mail.fl_str_mv |
rsd.articles@gmail.com |
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1797052833789378560 |