Hospitality, esperienscape and meta-hospitality in incentive travel

Detalhes bibliográficos
Autor(a) principal: Librach Buckup, Eduardo Librach
Data de Publicação: 2024
Outros Autores: Wada, Elizabeth Kyoko
Tipo de documento: Artigo
Idioma: por
Título da fonte: Turismo : Visão e Ação (Online)
DOI: 10.14210/tva.v26.19638
Texto Completo: https://periodicos.univali.br/index.php/rtva/article/view/19638
Resumo: The goal of the research was to investigate the benefits of hospitality in the incentive travel segment and it presents the results of an empirical, exploratory and explanatory research by the mixed method based on Emic-Etic-Emic concepts. Due to the size and depth of the main study, the focus of this article was on the findings of the final Emic phase of the field research, based on the gaps observed in the results of the previous Emic and Etic phases. Qualitative research was carried out using the multiple case study method through participant observation in three trips, understanding the importance of hospitality among stakeholders involved in incentive travels to achieve a competitive advantage in the sector. The main results were that hospitality is important when creating strong business ties and competitive advantages, experienscape components are fundamentalin travel and the possibility of achieving meta-hospitality during incentives. For future studies, it is considered to conduct othertypes of research with more respondents and continue the analysis of the advantages of hospitality in incentive travel, considering the manifestation of other stakeholders involved in this segment.
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spelling Hospitality, esperienscape and meta-hospitality in incentive travelHospitalidad, experienscape y meta-hospitalidad en viajes de incentivoHospitalidade, experienscape e meta-hospitalidade em viagens de incentivo HospitalityStakeholdersCompetitivenessIncentive TravelsHospitalidadeStakeholdersCompetitividadeViagens de IncentivoThe goal of the research was to investigate the benefits of hospitality in the incentive travel segment and it presents the results of an empirical, exploratory and explanatory research by the mixed method based on Emic-Etic-Emic concepts. Due to the size and depth of the main study, the focus of this article was on the findings of the final Emic phase of the field research, based on the gaps observed in the results of the previous Emic and Etic phases. Qualitative research was carried out using the multiple case study method through participant observation in three trips, understanding the importance of hospitality among stakeholders involved in incentive travels to achieve a competitive advantage in the sector. The main results were that hospitality is important when creating strong business ties and competitive advantages, experienscape components are fundamentalin travel and the possibility of achieving meta-hospitality during incentives. For future studies, it is considered to conduct othertypes of research with more respondents and continue the analysis of the advantages of hospitality in incentive travel, considering the manifestation of other stakeholders involved in this segment.El objetivo del artículo fue investigar los beneficios de la hospitalidad en el segmento de viajes de incentivo y presenta el resultado de una investigación empírica, exploratoria y explicativa por el método mixto con base en los conceptos Emic-Etic-Emic. Debido al tamaño y a la profundidad del estudio principal, el foco de este artículo estaba en los hallazgos de la fase final Emic de la investigación de campo, a partir de los espacios observados en los resultados de las fases anteriores Emic y Etic. Fue realizada una investigación cualitativa por el método de estudio de casos múltiples por medio de la observación participante en tres viajes, siendo el problema de la investigación comprender la importancia de la hospitalidad entre stakeholders envueltos en viajes de incentivo para alcanzar un diferencial competitivo en el sector. Los principales resultados fueron que la hospitalidad es importante al crear fuertes lazos comerciales y ventajas competitivas, los componentes del experienscape son fundamentales en los viajes y la posibilidad de alcanzar la meta-hospitalidad durante los incentivos. Para futuros estudios, se considera realizar otros tipos de investigaciones con más respondentes y dar continuidad al análisis de las ventajas de la hospitalidad en viajes de incentivo, considerando la manifestación de otros stakeholders envueltos en este segmentoO objetivo do artigo foi investigar os benefícios da hospitalidade no segmento de viagens de incentivo e apresenta o resultado de uma pesquisa empírica, exploratória e explicativa pelo método misto com base nos conceitos Emic-Etic-Emic. Devido ao tamanho e à profundidade do estudo principal, o foco deste artigo foi nos achados da fase final Emic da pesquisa de campo, a partir das lacunas observadas nos resultados das fases anteriores Emic e Etic. Foi feita uma pesquisa qualitativa pelo método de estudo de casos múltiplos por meio da observação participante em três viagens, sendo o problema da pesquisa compreender a importância da hospitalidade entre stakeholders envolvidos em viagens de incentivo para alcançar um diferencial competitivo no setor. Os principais resultados foram que a hospitalidade é importante ao criar fortes laços comerciais e vantagens competitivas, os componentes do experienscape são fundamentais nas viagens e a possibilidade de alcançar a meta-hospitalidade durante os incentivos. Para futuros estudos, considera-se realizar outros tipos de pesquisa com mais respondentes e dar continuidade à análise das vantagens da hospitalidade em viagens de incentivo, considerando a manifestação de outros stakeholders envolvidos nesse segmento.Universidade do Vale do Itajaí­ - UNIVALI / SC2024-01-08info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://periodicos.univali.br/index.php/rtva/article/view/1963810.14210/tva.v26.19638Turismo: Visão e Ação; Vol. 26 (2024); e19638Turismo: Visão e Ação; Vol. 26 (2024); e19638Turismo: Visão e Ação; v. 26 (2024); e196381983-71511415-6393reponame:Turismo : Visão e Ação (Online)instname:Universidade do Vale do Itajaí (UNIVALI)instacron:UNIVALIporhttps://periodicos.univali.br/index.php/rtva/article/view/19638/11545Copyright (c) 2023 Turismo: Visão e Açãohttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessLibrach Buckup, Eduardo LibrachWada, Elizabeth Kyoko2024-03-21T18:53:36Zoai:ojs.periodicos.univali.br:article/19638Revistahttps://periodicos.univali.br/index.php/rtvaPUBhttps://periodicos.univali.br/index.php/rtva/oailuiz.flores@univali.br || revistaturismo@univali.br1983-71511415-6393opendoar:2024-03-21T18:53:36Turismo : Visão e Ação (Online) - Universidade do Vale do Itajaí (UNIVALI)false
dc.title.none.fl_str_mv Hospitality, esperienscape and meta-hospitality in incentive travel
Hospitalidad, experienscape y meta-hospitalidad en viajes de incentivo
Hospitalidade, experienscape e meta-hospitalidade em viagens de incentivo
title Hospitality, esperienscape and meta-hospitality in incentive travel
spellingShingle Hospitality, esperienscape and meta-hospitality in incentive travel
Hospitality, esperienscape and meta-hospitality in incentive travel
Librach Buckup, Eduardo Librach
Hospitality
Stakeholders
Competitiveness
Incentive Travels
Hospitalidade
Stakeholders
Competitividade
Viagens de Incentivo
Librach Buckup, Eduardo Librach
Hospitality
Stakeholders
Competitiveness
Incentive Travels
Hospitalidade
Stakeholders
Competitividade
Viagens de Incentivo
title_short Hospitality, esperienscape and meta-hospitality in incentive travel
title_full Hospitality, esperienscape and meta-hospitality in incentive travel
title_fullStr Hospitality, esperienscape and meta-hospitality in incentive travel
Hospitality, esperienscape and meta-hospitality in incentive travel
title_full_unstemmed Hospitality, esperienscape and meta-hospitality in incentive travel
Hospitality, esperienscape and meta-hospitality in incentive travel
title_sort Hospitality, esperienscape and meta-hospitality in incentive travel
author Librach Buckup, Eduardo Librach
author_facet Librach Buckup, Eduardo Librach
Librach Buckup, Eduardo Librach
Wada, Elizabeth Kyoko
Wada, Elizabeth Kyoko
author_role author
author2 Wada, Elizabeth Kyoko
author2_role author
dc.contributor.author.fl_str_mv Librach Buckup, Eduardo Librach
Wada, Elizabeth Kyoko
dc.subject.por.fl_str_mv Hospitality
Stakeholders
Competitiveness
Incentive Travels
Hospitalidade
Stakeholders
Competitividade
Viagens de Incentivo
topic Hospitality
Stakeholders
Competitiveness
Incentive Travels
Hospitalidade
Stakeholders
Competitividade
Viagens de Incentivo
description The goal of the research was to investigate the benefits of hospitality in the incentive travel segment and it presents the results of an empirical, exploratory and explanatory research by the mixed method based on Emic-Etic-Emic concepts. Due to the size and depth of the main study, the focus of this article was on the findings of the final Emic phase of the field research, based on the gaps observed in the results of the previous Emic and Etic phases. Qualitative research was carried out using the multiple case study method through participant observation in three trips, understanding the importance of hospitality among stakeholders involved in incentive travels to achieve a competitive advantage in the sector. The main results were that hospitality is important when creating strong business ties and competitive advantages, experienscape components are fundamentalin travel and the possibility of achieving meta-hospitality during incentives. For future studies, it is considered to conduct othertypes of research with more respondents and continue the analysis of the advantages of hospitality in incentive travel, considering the manifestation of other stakeholders involved in this segment.
publishDate 2024
dc.date.none.fl_str_mv 2024-01-08
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://periodicos.univali.br/index.php/rtva/article/view/19638
10.14210/tva.v26.19638
url https://periodicos.univali.br/index.php/rtva/article/view/19638
identifier_str_mv 10.14210/tva.v26.19638
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://periodicos.univali.br/index.php/rtva/article/view/19638/11545
dc.rights.driver.fl_str_mv Copyright (c) 2023 Turismo: Visão e Ação
https://creativecommons.org/licenses/by/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2023 Turismo: Visão e Ação
https://creativecommons.org/licenses/by/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade do Vale do Itajaí­ - UNIVALI / SC
publisher.none.fl_str_mv Universidade do Vale do Itajaí­ - UNIVALI / SC
dc.source.none.fl_str_mv Turismo: Visão e Ação; Vol. 26 (2024); e19638
Turismo: Visão e Ação; Vol. 26 (2024); e19638
Turismo: Visão e Ação; v. 26 (2024); e19638
1983-7151
1415-6393
reponame:Turismo : Visão e Ação (Online)
instname:Universidade do Vale do Itajaí (UNIVALI)
instacron:UNIVALI
instname_str Universidade do Vale do Itajaí (UNIVALI)
instacron_str UNIVALI
institution UNIVALI
reponame_str Turismo : Visão e Ação (Online)
collection Turismo : Visão e Ação (Online)
repository.name.fl_str_mv Turismo : Visão e Ação (Online) - Universidade do Vale do Itajaí (UNIVALI)
repository.mail.fl_str_mv luiz.flores@univali.br || revistaturismo@univali.br
_version_ 1822181367844175872
dc.identifier.doi.none.fl_str_mv 10.14210/tva.v26.19638

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