Reflexão em contexto de Teletandem: uso de questões norteadoras na mediação

• Autor(a) principal: Moraes, Ana Luiza Guisso de
• Data de Publicação: 2019
• Tipo de documento: Trabalho de conclusão de curso
• Idioma: por
• Título da fonte: Repositório Institucional da UNESP
• Texto Completo: http://hdl.handle.net/11449/234700
• topic: Mediation; Reflective process; Teletandem; Mediação; Processo reflexivo

This work aimed to investigate a virtual context of collaborative learning, Teletandem, in which speakers of different languages interact by means of synchronous online communication, using audio and video, in order to learn each other's language. From a theoretical point of view, there are three fundamental principles that guide the partnership of Teletandem apprentices, namely the principle of equality (or language separation), reciprocity and autonomy. Regarding this context, it is important to highlight the figure of a mediator who assists participants in their reflections on learning in this context. Mediation has been carried out in different ways by undergraduate and graduate students, who have knowledge and experience in Teletandem, through group sessions, as well as through the use of reflective journals. The overall objective was to investigate how mediation is used in Teletandem to foster the process of reflection in collaborative teaching and learning. The methodology chosen was of a qualitative nature. Audio and video recordings of the mediation sessions of a Teletandem group were used in order to explore the way that these mediations were conducted by the mediator. In addition, an interview was conducted with the mediators of the researched group, aiming to investigate the perspective of the mediator in relation to his role in conducting mediation. Finally, the final questionnaires answered by the participants were used to observe their perspective on mediation. From an interpretative perspective, the data analysis, firstly, focused on records collected by each instrument, in which relevant categories was found. With the triangulation of the data, it was possible to identify the aspects of mediation used for the elaboration of guiding questions, as well as the way the mediators use them to conduct the mediations