Evaluating interaction with websites: Case study of a government website of the Brazilian Ministry of labor and employment

Detalhes bibliográficos
Autor(a) principal: Fernandes, Fabiane R. [UNESP]
Data de Publicação: 2013
Outros Autores: Paschoarelli, Luis Carlos [UNESP], Da Silva, José Carlos P. [UNESP]
Tipo de documento: Artigo de conferência
Idioma: eng
Título da fonte: Repositório Institucional da UNESP
Texto Completo: http://dx.doi.org/10.1007/978-3-642-39253-5_29
http://hdl.handle.net/11449/76099
Resumo: This paper presents a usability evaluation of the MTE (Ministry of Labor e Employment) website in order to measure the effectiveness, efficiency and user satisfaction regarding the website. The participants were 12 users (07 users were female and 05 male). The results indicate that although the education level of all participants and computing experience, many of them have had difficulty in finding information and do not recommend the site. © 2013 Springer-Verlag Berlin Heidelberg.
id UNSP_45fd045bd118936c5305c869181759de
oai_identifier_str oai:repositorio.unesp.br:11449/76099
network_acronym_str UNSP
network_name_str Repositório Institucional da UNESP
repository_id_str 2946
spelling Evaluating interaction with websites: Case study of a government website of the Brazilian Ministry of labor and employmentergonomic designGovernment websitesministry of labor and employmentusabilityErgonomic designUsability evaluationUser satisfactionEmploymentHuman computer interactionProduct designUsability engineeringWebsitesThis paper presents a usability evaluation of the MTE (Ministry of Labor e Employment) website in order to measure the effectiveness, efficiency and user satisfaction regarding the website. The participants were 12 users (07 users were female and 05 male). The results indicate that although the education level of all participants and computing experience, many of them have had difficulty in finding information and do not recommend the site. © 2013 Springer-Verlag Berlin Heidelberg.PPGDesign Fac. of Architecture, Arts and Communication UNESP-Univ. Estadual Paulista, Av. Eng. Luis E.C. Coube, 14-01, 17033-360 BauruPPGDesign Fac. of Architecture, Arts and Communication UNESP-Univ. Estadual Paulista, Av. Eng. Luis E.C. Coube, 14-01, 17033-360 BauruUniversidade Estadual Paulista (Unesp)Fernandes, Fabiane R. [UNESP]Paschoarelli, Luis Carlos [UNESP]Da Silva, José Carlos P. [UNESP]2014-05-27T11:30:04Z2014-05-27T11:30:04Z2013-08-01info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/conferenceObject265-273http://dx.doi.org/10.1007/978-3-642-39253-5_29Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), v. 8015 LNCS, n. PART 4, p. 265-273, 2013.0302-97431611-3349http://hdl.handle.net/11449/7609910.1007/978-3-642-39253-5_292-s2.0-848807144808521603444193259Scopusreponame:Repositório Institucional da UNESPinstname:Universidade Estadual Paulista (UNESP)instacron:UNESPengLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)0,295info:eu-repo/semantics/openAccess2024-04-17T18:29:18Zoai:repositorio.unesp.br:11449/76099Repositório InstitucionalPUBhttp://repositorio.unesp.br/oai/requestopendoar:29462024-08-05T21:43:10.065224Repositório Institucional da UNESP - Universidade Estadual Paulista (UNESP)false
dc.title.none.fl_str_mv Evaluating interaction with websites: Case study of a government website of the Brazilian Ministry of labor and employment
title Evaluating interaction with websites: Case study of a government website of the Brazilian Ministry of labor and employment
spellingShingle Evaluating interaction with websites: Case study of a government website of the Brazilian Ministry of labor and employment
Fernandes, Fabiane R. [UNESP]
ergonomic design
Government websites
ministry of labor and employment
usability
Ergonomic design
Usability evaluation
User satisfaction
Employment
Human computer interaction
Product design
Usability engineering
Websites
title_short Evaluating interaction with websites: Case study of a government website of the Brazilian Ministry of labor and employment
title_full Evaluating interaction with websites: Case study of a government website of the Brazilian Ministry of labor and employment
title_fullStr Evaluating interaction with websites: Case study of a government website of the Brazilian Ministry of labor and employment
title_full_unstemmed Evaluating interaction with websites: Case study of a government website of the Brazilian Ministry of labor and employment
title_sort Evaluating interaction with websites: Case study of a government website of the Brazilian Ministry of labor and employment
author Fernandes, Fabiane R. [UNESP]
author_facet Fernandes, Fabiane R. [UNESP]
Paschoarelli, Luis Carlos [UNESP]
Da Silva, José Carlos P. [UNESP]
author_role author
author2 Paschoarelli, Luis Carlos [UNESP]
Da Silva, José Carlos P. [UNESP]
author2_role author
author
dc.contributor.none.fl_str_mv Universidade Estadual Paulista (Unesp)
dc.contributor.author.fl_str_mv Fernandes, Fabiane R. [UNESP]
Paschoarelli, Luis Carlos [UNESP]
Da Silva, José Carlos P. [UNESP]
dc.subject.por.fl_str_mv ergonomic design
Government websites
ministry of labor and employment
usability
Ergonomic design
Usability evaluation
User satisfaction
Employment
Human computer interaction
Product design
Usability engineering
Websites
topic ergonomic design
Government websites
ministry of labor and employment
usability
Ergonomic design
Usability evaluation
User satisfaction
Employment
Human computer interaction
Product design
Usability engineering
Websites
description This paper presents a usability evaluation of the MTE (Ministry of Labor e Employment) website in order to measure the effectiveness, efficiency and user satisfaction regarding the website. The participants were 12 users (07 users were female and 05 male). The results indicate that although the education level of all participants and computing experience, many of them have had difficulty in finding information and do not recommend the site. © 2013 Springer-Verlag Berlin Heidelberg.
publishDate 2013
dc.date.none.fl_str_mv 2013-08-01
2014-05-27T11:30:04Z
2014-05-27T11:30:04Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/conferenceObject
format conferenceObject
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://dx.doi.org/10.1007/978-3-642-39253-5_29
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), v. 8015 LNCS, n. PART 4, p. 265-273, 2013.
0302-9743
1611-3349
http://hdl.handle.net/11449/76099
10.1007/978-3-642-39253-5_29
2-s2.0-84880714480
8521603444193259
url http://dx.doi.org/10.1007/978-3-642-39253-5_29
http://hdl.handle.net/11449/76099
identifier_str_mv Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), v. 8015 LNCS, n. PART 4, p. 265-273, 2013.
0302-9743
1611-3349
10.1007/978-3-642-39253-5_29
2-s2.0-84880714480
8521603444193259
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
0,295
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv 265-273
dc.source.none.fl_str_mv Scopus
reponame:Repositório Institucional da UNESP
instname:Universidade Estadual Paulista (UNESP)
instacron:UNESP
instname_str Universidade Estadual Paulista (UNESP)
instacron_str UNESP
institution UNESP
reponame_str Repositório Institucional da UNESP
collection Repositório Institucional da UNESP
repository.name.fl_str_mv Repositório Institucional da UNESP - Universidade Estadual Paulista (UNESP)
repository.mail.fl_str_mv
_version_ 1808129350131777536