Critical fators to Quality Management System implementation: Relevant literature review 1992-2012

Detalhes bibliográficos
Autor(a) principal: Almeida, Diogo [UNESP]
Data de Publicação: 2014
Outros Autores: Muniz, Jorge [UNESP], Costa, Antionio Fernando Branco [UNESP]
Tipo de documento: Artigo de conferência
Idioma: eng
Título da fonte: Repositório Institucional da UNESP
Texto Completo: http://hdl.handle.net/11449/167709
Resumo: The Quality Management System supports stable processes and their better management. Sustainable implementation and maintenance are influenced by some factors. This paper presents critical factors to Quality Management System implementation. The ISO 9001 is the most popular QMS around the world wide organizations. They are identified from literature review (1992-2012). 51 papers were analyzed and 10 critical factors were identified: top management commitment, team commitment, training for the team involved, defined responsibilities and authorities between the team involved, schedule for implementation, Quality oriented culture in the organization, resource allocation, integration between the areas involved, management system without bureaucracy and awareness of the people about the importance of ISO 9001.
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spelling Critical fators to Quality Management System implementation: Relevant literature review 1992-2012Critical factorsImplementationISO 9001Quality Management SystemThe Quality Management System supports stable processes and their better management. Sustainable implementation and maintenance are influenced by some factors. This paper presents critical factors to Quality Management System implementation. The ISO 9001 is the most popular QMS around the world wide organizations. They are identified from literature review (1992-2012). 51 papers were analyzed and 10 critical factors were identified: top management commitment, team commitment, training for the team involved, defined responsibilities and authorities between the team involved, schedule for implementation, Quality oriented culture in the organization, resource allocation, integration between the areas involved, management system without bureaucracy and awareness of the people about the importance of ISO 9001.Universidade Estatdual Paulista (UNESP), Campus of GuaratinguetaUniversidade Estatdual Paulista (UNESP), Campus of GuaratinguetaUniversidade Estadual Paulista (Unesp)Almeida, Diogo [UNESP]Muniz, Jorge [UNESP]Costa, Antionio Fernando Branco [UNESP]2018-12-11T16:38:01Z2018-12-11T16:38:01Z2014-01-01info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/conferenceObject1113-1119IIE Annual Conference and Expo 2014, p. 1113-1119.http://hdl.handle.net/11449/1677092-s2.0-84910103016Scopusreponame:Repositório Institucional da UNESPinstname:Universidade Estadual Paulista (UNESP)instacron:UNESPengIIE Annual Conference and Expo 2014info:eu-repo/semantics/openAccess2021-10-23T21:44:36Zoai:repositorio.unesp.br:11449/167709Repositório InstitucionalPUBhttp://repositorio.unesp.br/oai/requestopendoar:29462024-08-05T20:32:35.931772Repositório Institucional da UNESP - Universidade Estadual Paulista (UNESP)false
dc.title.none.fl_str_mv Critical fators to Quality Management System implementation: Relevant literature review 1992-2012
title Critical fators to Quality Management System implementation: Relevant literature review 1992-2012
spellingShingle Critical fators to Quality Management System implementation: Relevant literature review 1992-2012
Almeida, Diogo [UNESP]
Critical factors
Implementation
ISO 9001
Quality Management System
title_short Critical fators to Quality Management System implementation: Relevant literature review 1992-2012
title_full Critical fators to Quality Management System implementation: Relevant literature review 1992-2012
title_fullStr Critical fators to Quality Management System implementation: Relevant literature review 1992-2012
title_full_unstemmed Critical fators to Quality Management System implementation: Relevant literature review 1992-2012
title_sort Critical fators to Quality Management System implementation: Relevant literature review 1992-2012
author Almeida, Diogo [UNESP]
author_facet Almeida, Diogo [UNESP]
Muniz, Jorge [UNESP]
Costa, Antionio Fernando Branco [UNESP]
author_role author
author2 Muniz, Jorge [UNESP]
Costa, Antionio Fernando Branco [UNESP]
author2_role author
author
dc.contributor.none.fl_str_mv Universidade Estadual Paulista (Unesp)
dc.contributor.author.fl_str_mv Almeida, Diogo [UNESP]
Muniz, Jorge [UNESP]
Costa, Antionio Fernando Branco [UNESP]
dc.subject.por.fl_str_mv Critical factors
Implementation
ISO 9001
Quality Management System
topic Critical factors
Implementation
ISO 9001
Quality Management System
description The Quality Management System supports stable processes and their better management. Sustainable implementation and maintenance are influenced by some factors. This paper presents critical factors to Quality Management System implementation. The ISO 9001 is the most popular QMS around the world wide organizations. They are identified from literature review (1992-2012). 51 papers were analyzed and 10 critical factors were identified: top management commitment, team commitment, training for the team involved, defined responsibilities and authorities between the team involved, schedule for implementation, Quality oriented culture in the organization, resource allocation, integration between the areas involved, management system without bureaucracy and awareness of the people about the importance of ISO 9001.
publishDate 2014
dc.date.none.fl_str_mv 2014-01-01
2018-12-11T16:38:01Z
2018-12-11T16:38:01Z
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dc.type.driver.fl_str_mv info:eu-repo/semantics/conferenceObject
format conferenceObject
status_str publishedVersion
dc.identifier.uri.fl_str_mv IIE Annual Conference and Expo 2014, p. 1113-1119.
http://hdl.handle.net/11449/167709
2-s2.0-84910103016
identifier_str_mv IIE Annual Conference and Expo 2014, p. 1113-1119.
2-s2.0-84910103016
url http://hdl.handle.net/11449/167709
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv IIE Annual Conference and Expo 2014
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv 1113-1119
dc.source.none.fl_str_mv Scopus
reponame:Repositório Institucional da UNESP
instname:Universidade Estadual Paulista (UNESP)
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instname_str Universidade Estadual Paulista (UNESP)
instacron_str UNESP
institution UNESP
reponame_str Repositório Institucional da UNESP
collection Repositório Institucional da UNESP
repository.name.fl_str_mv Repositório Institucional da UNESP - Universidade Estadual Paulista (UNESP)
repository.mail.fl_str_mv
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