INFORMATION FLOW IN THE FOODSERVICE SUPPLY CHAIN DURING THE COVID-19 PANDEMIC PERIOD
Autor(a) principal: | |
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Data de Publicação: | 2021 |
Outros Autores: | , , , |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Repositório Institucional da UNESP |
Texto Completo: | http://dx.doi.org/10.20985/1980-5160.2021.v16n2.1719 http://hdl.handle.net/11449/218650 |
Resumo: | Periods of interruption of activities, such as the COVID-19 pandemic, directly impact several economic sectors, the flow of goods, services, and information, as well as the supply chains. In this context, this paper aims to analyze the flow of information in the supply chain of pizza restaurants that operate in a certain city in the interior of the state of Sao Paulo. To this end, a multiple case study was conducted using a qualitative exploratory approach with questionnaires applied to four companies in this sector. The data collected was tabulated and showed that this supply chain suffered a negative impact, considering the comparison between the period before the pandemic and during the quarantine. These companies maintained their normal operations and supply; however, there was a need to readjust the prices of their products. Furthermore, cost and stock management needed to be reviewed, searching for new suppliers and products, agility in delivery, and more favorable payment terms. As a limitation of the research, we point out its qualitative nature and the low number of interviewees. Its value consists in contributing to the knowledge in terms of informational management in the foodservice supply chain in atypical situations such as the current global health crisis. |
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INFORMATION FLOW IN THE FOODSERVICE SUPPLY CHAIN DURING THE COVID-19 PANDEMIC PERIODCoronavirus; Demand management; Supply management; Pizzerias; Company/supplier relationshipPeriods of interruption of activities, such as the COVID-19 pandemic, directly impact several economic sectors, the flow of goods, services, and information, as well as the supply chains. In this context, this paper aims to analyze the flow of information in the supply chain of pizza restaurants that operate in a certain city in the interior of the state of Sao Paulo. To this end, a multiple case study was conducted using a qualitative exploratory approach with questionnaires applied to four companies in this sector. The data collected was tabulated and showed that this supply chain suffered a negative impact, considering the comparison between the period before the pandemic and during the quarantine. These companies maintained their normal operations and supply; however, there was a need to readjust the prices of their products. Furthermore, cost and stock management needed to be reviewed, searching for new suppliers and products, agility in delivery, and more favorable payment terms. As a limitation of the research, we point out its qualitative nature and the low number of interviewees. Its value consists in contributing to the knowledge in terms of informational management in the foodservice supply chain in atypical situations such as the current global health crisis.Univ Estadual Paulista UNESP, Fac Ciencias & Engn, Tupa, SP, BrazilUniv Estadual Paulista UNESP, Fac Ciencias & Engn, Tupa, SP, BrazilUniv Federal Fluminense, Escola Engenharia, Dept Engenharia ProducaoUniversidade Estadual Paulista (UNESP)Zago dos Santos, Evellyng Munique [UNESP]Presumido Junior, Marcio [UNESP]Satolo, Eduardo Guilherme [UNESP]Bustos MacLean, Priscilla Ayleen [UNESP]Braga Junior, Sergio Silva [UNESP]2022-04-28T17:22:09Z2022-04-28T17:22:09Z2021-08-01info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article187-195http://dx.doi.org/10.20985/1980-5160.2021.v16n2.1719Sistemas & Gestao. Rio De Janeiro: Univ Federal Fluminense, Escola Engenharia, Dept Engenharia Producao, v. 16, n. 2, p. 187-195, 2021.1980-5160http://hdl.handle.net/11449/21865010.20985/1980-5160.2021.v16n2.1719WOS:000692026700009Web of Sciencereponame:Repositório Institucional da UNESPinstname:Universidade Estadual Paulista (UNESP)instacron:UNESPporSistemas & Gestaoinfo:eu-repo/semantics/openAccess2024-06-10T14:49:29Zoai:repositorio.unesp.br:11449/218650Repositório InstitucionalPUBhttp://repositorio.unesp.br/oai/requestopendoar:29462024-08-05T22:34:44.147013Repositório Institucional da UNESP - Universidade Estadual Paulista (UNESP)false |
dc.title.none.fl_str_mv |
INFORMATION FLOW IN THE FOODSERVICE SUPPLY CHAIN DURING THE COVID-19 PANDEMIC PERIOD |
title |
INFORMATION FLOW IN THE FOODSERVICE SUPPLY CHAIN DURING THE COVID-19 PANDEMIC PERIOD |
spellingShingle |
INFORMATION FLOW IN THE FOODSERVICE SUPPLY CHAIN DURING THE COVID-19 PANDEMIC PERIOD Zago dos Santos, Evellyng Munique [UNESP] Coronavirus; Demand management; Supply management; Pizzerias; Company/supplier relationship |
title_short |
INFORMATION FLOW IN THE FOODSERVICE SUPPLY CHAIN DURING THE COVID-19 PANDEMIC PERIOD |
title_full |
INFORMATION FLOW IN THE FOODSERVICE SUPPLY CHAIN DURING THE COVID-19 PANDEMIC PERIOD |
title_fullStr |
INFORMATION FLOW IN THE FOODSERVICE SUPPLY CHAIN DURING THE COVID-19 PANDEMIC PERIOD |
title_full_unstemmed |
INFORMATION FLOW IN THE FOODSERVICE SUPPLY CHAIN DURING THE COVID-19 PANDEMIC PERIOD |
title_sort |
INFORMATION FLOW IN THE FOODSERVICE SUPPLY CHAIN DURING THE COVID-19 PANDEMIC PERIOD |
author |
Zago dos Santos, Evellyng Munique [UNESP] |
author_facet |
Zago dos Santos, Evellyng Munique [UNESP] Presumido Junior, Marcio [UNESP] Satolo, Eduardo Guilherme [UNESP] Bustos MacLean, Priscilla Ayleen [UNESP] Braga Junior, Sergio Silva [UNESP] |
author_role |
author |
author2 |
Presumido Junior, Marcio [UNESP] Satolo, Eduardo Guilherme [UNESP] Bustos MacLean, Priscilla Ayleen [UNESP] Braga Junior, Sergio Silva [UNESP] |
author2_role |
author author author author |
dc.contributor.none.fl_str_mv |
Universidade Estadual Paulista (UNESP) |
dc.contributor.author.fl_str_mv |
Zago dos Santos, Evellyng Munique [UNESP] Presumido Junior, Marcio [UNESP] Satolo, Eduardo Guilherme [UNESP] Bustos MacLean, Priscilla Ayleen [UNESP] Braga Junior, Sergio Silva [UNESP] |
dc.subject.por.fl_str_mv |
Coronavirus; Demand management; Supply management; Pizzerias; Company/supplier relationship |
topic |
Coronavirus; Demand management; Supply management; Pizzerias; Company/supplier relationship |
description |
Periods of interruption of activities, such as the COVID-19 pandemic, directly impact several economic sectors, the flow of goods, services, and information, as well as the supply chains. In this context, this paper aims to analyze the flow of information in the supply chain of pizza restaurants that operate in a certain city in the interior of the state of Sao Paulo. To this end, a multiple case study was conducted using a qualitative exploratory approach with questionnaires applied to four companies in this sector. The data collected was tabulated and showed that this supply chain suffered a negative impact, considering the comparison between the period before the pandemic and during the quarantine. These companies maintained their normal operations and supply; however, there was a need to readjust the prices of their products. Furthermore, cost and stock management needed to be reviewed, searching for new suppliers and products, agility in delivery, and more favorable payment terms. As a limitation of the research, we point out its qualitative nature and the low number of interviewees. Its value consists in contributing to the knowledge in terms of informational management in the foodservice supply chain in atypical situations such as the current global health crisis. |
publishDate |
2021 |
dc.date.none.fl_str_mv |
2021-08-01 2022-04-28T17:22:09Z 2022-04-28T17:22:09Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://dx.doi.org/10.20985/1980-5160.2021.v16n2.1719 Sistemas & Gestao. Rio De Janeiro: Univ Federal Fluminense, Escola Engenharia, Dept Engenharia Producao, v. 16, n. 2, p. 187-195, 2021. 1980-5160 http://hdl.handle.net/11449/218650 10.20985/1980-5160.2021.v16n2.1719 WOS:000692026700009 |
url |
http://dx.doi.org/10.20985/1980-5160.2021.v16n2.1719 http://hdl.handle.net/11449/218650 |
identifier_str_mv |
Sistemas & Gestao. Rio De Janeiro: Univ Federal Fluminense, Escola Engenharia, Dept Engenharia Producao, v. 16, n. 2, p. 187-195, 2021. 1980-5160 10.20985/1980-5160.2021.v16n2.1719 WOS:000692026700009 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
Sistemas & Gestao |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
187-195 |
dc.publisher.none.fl_str_mv |
Univ Federal Fluminense, Escola Engenharia, Dept Engenharia Producao |
publisher.none.fl_str_mv |
Univ Federal Fluminense, Escola Engenharia, Dept Engenharia Producao |
dc.source.none.fl_str_mv |
Web of Science reponame:Repositório Institucional da UNESP instname:Universidade Estadual Paulista (UNESP) instacron:UNESP |
instname_str |
Universidade Estadual Paulista (UNESP) |
instacron_str |
UNESP |
institution |
UNESP |
reponame_str |
Repositório Institucional da UNESP |
collection |
Repositório Institucional da UNESP |
repository.name.fl_str_mv |
Repositório Institucional da UNESP - Universidade Estadual Paulista (UNESP) |
repository.mail.fl_str_mv |
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1808129440257933312 |