Avaliação da rede de atenção primária do município de Recife – PE sob a ótica de um grupo de usuários: Evaluación de la Atención Primaria de Salud

• Autor(a) principal: Gabriela Mota de Freitas, Carolina
• Data de Publicação: 2021
• Outros Autores: Lisboa da Silva, Thaís Carine, de Paula Carneiro Porto Gomes, Neciula
• Tipo de documento: Artigo
• Idioma: por; eng
• Título da fonte: Revista de Atenção à Saúde
• Texto Completo: http://seer.uscs.edu.br/index.php/revista_ciencias_saude/article/view/7566
• topic: Primary Health Care; Health Services Research; Quality of Health Care; Atenção Primária à Saúde; Avaliação de Serviços de Saúde; Qualidade da Assistência à Saúde

Introduction: Primary Health Care has become the main gateway and first contact the user has with the health care networks, being fundamental its accomplishment among cities to improve the Brazilian Health System. In this context, it is necessary to identify the real applicability of the health service model, along with its limitations, considering the perception of users as an important tool for evaluating these services. Objective: To evaluate the attributes of primary health care in Recife-PE from the perspective of users. Materials and Methods: Observational, analytical-descriptive, cross-sectional study. Participants were 80 adult registered users in the Health Units of Recife. The Primary Care Assessment Tool - adult users, reduced version wasapplied. Results: The components Degree of Affiliation, First Contact Access – UtilizationandCoordination - Integration of care - reached average scores above 6.6, being well evaluated.The dimension First Contact Access - access to care - obtained scores below 6.6, not reachingthe desirable established average, not allowing the full reach of the First Contact Accessattribute. Regarding the relationship between the assessment of attributes andsociodemographic variables, there was only a correlation between the age group and the firstcontact access - utilization. Conclusions: Although users have been recognizing the PrimaryCare Health Centers as the main health care resource and value it as a care coordinator, stillremain difficulties in the access to care into the health service, being necessary new strategiesthat make possible an increase in the access to the health care system.