Supplier relationship management under an environment of regulatory institutional voids: a case study of a dairy company and its suppliers

Detalhes bibliográficos
Autor(a) principal: Souza, Tiago Silva de
Data de Publicação: 2017
Tipo de documento: Dissertação
Idioma: por
Título da fonte: Repositório Institucional da UNISINOS (RBDU Repositório Digital da Biblioteca da Unisinos)
Texto Completo: http://www.repositorio.jesuita.org.br/handle/UNISINOS/6636
Resumo: CAPES - Coordenação de Aperfeiçoamento de Pessoal de Nível Superior
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spelling 2017-09-26T13:05:25Z2017-09-26T13:05:25Z2017-06-14Submitted by JOSIANE SANTOS DE OLIVEIRA (josianeso) on 2017-09-26T13:05:25Z No. of bitstreams: 1 Tiago Silva de Souza_.pdf: 989483 bytes, checksum: 54a4ff4a17ced1ad3c89fe08ea1cc911 (MD5)Made available in DSpace on 2017-09-26T13:05:25Z (GMT). No. of bitstreams: 1 Tiago Silva de Souza_.pdf: 989483 bytes, checksum: 54a4ff4a17ced1ad3c89fe08ea1cc911 (MD5) Previous issue date: 2017-06-14CAPES - Coordenação de Aperfeiçoamento de Pessoal de Nível SuperiorInstitutional voids are typically found in emerging economies. When governments lack in essential facilities, in order to ensure the well function of their supply chains, companies have to properly deal with this situation by themselves. An example is a situation happening in Rio Grande do Sul, Brazil, since 2013, where a sequence of investigations focused on the dairy industry. Due to a lack of regulation, milk was the target of adulterations throughout the supply chain processes of the companies. The frauds affected processes of companies from different sizes and nationalities. However, in this context, a local cooperative called Cooperativa Languiru, one of the leader dairy companies in the state, has different practices with its suppliers and was not affected by this contingency. Thus, the purpose of this research, through a case study, was to analyze the relationship between a dairy buying company and its suppliers in this environment of regulatory institutional voids. Aiming to have a wider perspective, this qualitative study explored how the lack of institutions affected the sector. As results, it was verified that political and economic interferences affect the chain as well as political lobby acts. Likewise, the lack of inspectors and infrastructure impact the well-functioning of it. Nevertheless, the close relation between the Cooperativa Languiru with its suppliers abled the company to have record results without having situations in terms of adulteration. Thus, this study proposed a research framework conceptualizing that firms must closely manage their relations with suppliers in order to deal with institutional voids.Souza, Tiago Silva dehttp://lattes.cnpq.br/4441169668503542http://lattes.cnpq.br/7715385604038814Vieira, Luciana Marqueshttp://lattes.cnpq.br/6760299710047895Bitencourt, Claudia CristinaUniversidade do Vale do Rio dos SinosPrograma de Pós-Graduação em AdministraçãoUnisinosBrasilEscola de Gestão e NegóciosSupplier relationship management under an environment of regulatory institutional voids: a case study of a dairy company and its suppliersACCNPQ::Ciências Sociais Aplicadas::AdministraçãoInstitutional voidsSupply chainEmerging marketsBuyer-supplier relationship managementinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesishttp://www.repositorio.jesuita.org.br/handle/UNISINOS/6636info:eu-repo/semantics/openAccessporreponame:Repositório Institucional da UNISINOS (RBDU Repositório Digital da Biblioteca da Unisinos)instname:Universidade do Vale do Rio dos Sinos (UNISINOS)instacron:UNISINOSORIGINALTiago Silva de Souza_.pdfTiago Silva de Souza_.pdfapplication/pdf989483http://repositorio.jesuita.org.br/bitstream/UNISINOS/6636/1/Tiago+Silva+de+Souza_.pdf54a4ff4a17ced1ad3c89fe08ea1cc911MD51LICENSElicense.txtlicense.txttext/plain; charset=utf-82175http://repositorio.jesuita.org.br/bitstream/UNISINOS/6636/2/license.txt320e21f23402402ac4988605e1edd177MD52UNISINOS/66362017-09-26 10:06:54.633oai:www.repositorio.jesuita.org.br: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 Digital de Teses e Dissertaçõeshttp://www.repositorio.jesuita.org.br/oai/requestopendoar:2017-09-26T13:06:54Repositório Institucional da UNISINOS (RBDU Repositório Digital da Biblioteca da Unisinos) - Universidade do Vale do Rio dos Sinos (UNISINOS)false
dc.title.pt_BR.fl_str_mv Supplier relationship management under an environment of regulatory institutional voids: a case study of a dairy company and its suppliers
title Supplier relationship management under an environment of regulatory institutional voids: a case study of a dairy company and its suppliers
spellingShingle Supplier relationship management under an environment of regulatory institutional voids: a case study of a dairy company and its suppliers
Souza, Tiago Silva de
ACCNPQ::Ciências Sociais Aplicadas::Administração
Institutional voids
Supply chain
Emerging markets
Buyer-supplier relationship management
title_short Supplier relationship management under an environment of regulatory institutional voids: a case study of a dairy company and its suppliers
title_full Supplier relationship management under an environment of regulatory institutional voids: a case study of a dairy company and its suppliers
title_fullStr Supplier relationship management under an environment of regulatory institutional voids: a case study of a dairy company and its suppliers
title_full_unstemmed Supplier relationship management under an environment of regulatory institutional voids: a case study of a dairy company and its suppliers
title_sort Supplier relationship management under an environment of regulatory institutional voids: a case study of a dairy company and its suppliers
author Souza, Tiago Silva de
author_facet Souza, Tiago Silva de
author_role author
dc.contributor.authorLattes.pt_BR.fl_str_mv http://lattes.cnpq.br/4441169668503542
dc.contributor.advisorLattes.pt_BR.fl_str_mv http://lattes.cnpq.br/7715385604038814
dc.contributor.author.fl_str_mv Souza, Tiago Silva de
dc.contributor.advisor-co1.fl_str_mv Vieira, Luciana Marques
dc.contributor.advisor-co1Lattes.fl_str_mv http://lattes.cnpq.br/6760299710047895
dc.contributor.advisor1.fl_str_mv Bitencourt, Claudia Cristina
contributor_str_mv Vieira, Luciana Marques
Bitencourt, Claudia Cristina
dc.subject.cnpq.fl_str_mv ACCNPQ::Ciências Sociais Aplicadas::Administração
topic ACCNPQ::Ciências Sociais Aplicadas::Administração
Institutional voids
Supply chain
Emerging markets
Buyer-supplier relationship management
dc.subject.eng.fl_str_mv Institutional voids
Supply chain
Emerging markets
Buyer-supplier relationship management
description CAPES - Coordenação de Aperfeiçoamento de Pessoal de Nível Superior
publishDate 2017
dc.date.accessioned.fl_str_mv 2017-09-26T13:05:25Z
dc.date.available.fl_str_mv 2017-09-26T13:05:25Z
dc.date.issued.fl_str_mv 2017-06-14
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://www.repositorio.jesuita.org.br/handle/UNISINOS/6636
url http://www.repositorio.jesuita.org.br/handle/UNISINOS/6636
dc.language.iso.fl_str_mv por
language por
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.publisher.none.fl_str_mv Universidade do Vale do Rio dos Sinos
dc.publisher.program.fl_str_mv Programa de Pós-Graduação em Administração
dc.publisher.initials.fl_str_mv Unisinos
dc.publisher.country.fl_str_mv Brasil
dc.publisher.department.fl_str_mv Escola de Gestão e Negócios
publisher.none.fl_str_mv Universidade do Vale do Rio dos Sinos
dc.source.none.fl_str_mv reponame:Repositório Institucional da UNISINOS (RBDU Repositório Digital da Biblioteca da Unisinos)
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bitstream.url.fl_str_mv http://repositorio.jesuita.org.br/bitstream/UNISINOS/6636/1/Tiago+Silva+de+Souza_.pdf
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