Leadership in Resorts: a study of styles practiced in Brazil
| Autor(a) principal: | |
|---|---|
| Data de Publicação: | 2014 |
| Outros Autores: | |
| Tipo de documento: | Artigo |
| Idioma: | por eng |
| Título da fonte: | Revista Turismo em Análise |
| Texto Completo: | https://www.revistas.usp.br/rta/article/view/80703 |
Resumo: | The hotel industry is deeply affected by the behavior of its leaders and their personal characteristics, and especially by the way the leader influences its followers to achieve the goal. Therefore, this paper has a general objective to identify and analyze the styles of leadership practiced in Brazilian resorts. In addition, this dissertation identified the group of managers, which possess the transactional and transformational leadership considering the opinion of the very managers and leaders. Hence, as the approach for the research was carried out an exploratory descriptive study of qualitative and quantitative nature, it included 169 staff members of 14 resorts certified by the Brazilian Association of Resorts of Brazil of all the regions of the country. The data collected through the quantitative research were treated by means of the statistical technique of confirmatory factor analysis, as well as statistical techniques of frequency analysis and variance. The data obtained through the qualitative research were analyzed by means of the technical analysis of speech - Focus Group. The results of the quantitative research showed that the predominant leadership style practiced in Brazilian resort is the Transformational. In the other hand, the results of the qualitative research presented itself the opposite and showed that the predominant leadership style is Transacional, besides showing difference in opinion within the professionals researched, considering the genre. This discrepancy between the results of two surveys led to the search for a greater understanding of the possible causes, reaching the conclusion that social desirability may explain the difference of opinion leaders and participants of the quantitative research. |
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Revista Turismo em Análise |
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Leadership in Resorts: a study of styles practiced in BrazilLiderazgo en Complejos Hoteleros: un estudio de los estilos practicados en BrasilLiderança em Resorts: um estudo dos estilos praticados no BrasilEstilos de liderançaResortsLiderança Transformacional e Liderança Transacional.Styles of leadershipResortsLeadership Transformational and Leadership Transactional.Estilos de liderazgoResortsLiderazgo transformacional y liderazgo transaccional.The hotel industry is deeply affected by the behavior of its leaders and their personal characteristics, and especially by the way the leader influences its followers to achieve the goal. Therefore, this paper has a general objective to identify and analyze the styles of leadership practiced in Brazilian resorts. In addition, this dissertation identified the group of managers, which possess the transactional and transformational leadership considering the opinion of the very managers and leaders. Hence, as the approach for the research was carried out an exploratory descriptive study of qualitative and quantitative nature, it included 169 staff members of 14 resorts certified by the Brazilian Association of Resorts of Brazil of all the regions of the country. The data collected through the quantitative research were treated by means of the statistical technique of confirmatory factor analysis, as well as statistical techniques of frequency analysis and variance. The data obtained through the qualitative research were analyzed by means of the technical analysis of speech - Focus Group. The results of the quantitative research showed that the predominant leadership style practiced in Brazilian resort is the Transformational. In the other hand, the results of the qualitative research presented itself the opposite and showed that the predominant leadership style is Transacional, besides showing difference in opinion within the professionals researched, considering the genre. This discrepancy between the results of two surveys led to the search for a greater understanding of the possible causes, reaching the conclusion that social desirability may explain the difference of opinion leaders and participants of the quantitative research.O segmento da Hotelaria é profundamente afetado pelo comportamento de seus líderes e suas características pessoais, e especialmente, pela maneira como influenciam seus seguidores a alcancarem este resultado. Sendo assim, o presente artigo tem como objetivo geral identificar e analisar os estilos de liderança praticados nos resorts do Brasil. Buscou ainda mapear no grupo de gestores, quais possuem o estilo de liderança transacional e transformacional pela opinião dos próprios gestores e de seus liderados. Para tanto, como método de pesquisa foi realizado um estudo exploratório descritivo de natureza quantitativa e qualitativa, junto a 169 funcionários de 14 resorts certificados pela Associação Brasileira de Resorts do Brasil de todas as regiões do país. Os dados coletados através da pesquisa quantitativa foram tratados por meio da técnica estatística de análise fatorial confirmatória, bem como de técnicas estatísticas de análise de frequência e variância. Já os dados obtidos através da pesquisa qualitativa foram analisados por meio da técnica de análise do discurso - Focus Group. Os resultados da pesquisa quantitativa demonstraram que o estilo de liderança predominante praticado nos resorts do Brasil é o Transformacional. Já os resultados da pesquisa qualitativa apresentaram-se de forma contrária e demonstraram que o estilo de liderança predominante é o Transacional. Esta discrepância entre os resultados das duas pesquisas levou à busca de um entendimento maior acerca das possíveis causas, chegando à conclusão de que a desejabilidade social pode explicar a diferença de opinião dos líderes e liderados participantes da pesquisa quantitativa.El segmento de la hospitalidad está profundamente afectada por el comportamiento de sus líderes y sus características personales, y especialmente por la forma en que influyen en sus seguidores para lograr este resultado. Por lo tanto, este artículo tiene como objetivo identificar y analizar los estilos de liderazgo se practica en los centros turísticos de Brasil. También ha tratado de asignar el grupo de directivos, que tienen el estilo de liderazgo transaccional y transformacional de la opinión de los propios gestores y sus subordinados. Para ello, como un método de investigación se llevó a cabo un estudio exploratorio de indicadores cuantitativos y cualitativos, con los 169 empleados de 14 estaciones certificadas por la Asociación Brasileña de Resorts de Brasil en todo el país. Los datos recogidos a través de la investigación cuantitativa fueron tratados mediante la técnica estadística del análisis factorial confirmatoria, y las técnicas estadísticas de análisis de varianza y frecuencia. Dado que los datos obtenidos a través de la investigación cualitativa se analizaron mediante la técnica de análisis del discurso - Focus Group. Los resultados de la investigación cuantitativa mostró que el estilo dominante de liderazgo se practica en los centros turísticos de Brasil es el transformacional. Los resultados de la investigación cualitativa se presentan en forma contraria y demostraron que el estilo dominante de la dirección es transaccional. Esta discrepancia entre los resultados de dos encuestas llevó a la búsqueda de una mayor comprensión de las causas posibles, llegando a la conclusión de que la deseabilidad social puede explicar la diferencia de los líderes de opinión y los participantes de la investigación cuantitativa.Universidade de São Paulo. Escola de Comunicações e Artes2014-05-15info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionAvaliado por Pares Peer-reviewedRevisado por paresapplication/pdfapplication/pdfhttps://www.revistas.usp.br/rta/article/view/8070310.11606/issn.1984-4867.v25i1p131-155Revista Turismo em Análise; Vol. 25 No. 1 (2014); 131-155Revista Turismo em Análise; Vol. 25 Núm. 1 (2014); 131-155Revista Turismo em Análise; v. 25 n. 1 (2014); 131-1551984-48670103-5541reponame:Revista Turismo em Análiseinstname:Universidade de São Paulo (USP)instacron:USPporenghttps://www.revistas.usp.br/rta/article/view/80703/84356https://www.revistas.usp.br/rta/article/view/80703/112747Copyright (c) 2016 Revista Turismo em Análiseinfo:eu-repo/semantics/openAccessGiuliani, Thaís de AlmeidaOliva, Eduardo de Camargo2016-05-03T17:38:57Zoai:revistas.usp.br:article/80703Revistahttps://www.revistas.usp.br/rtaPUBhttps://www.revistas.usp.br/rta/oaitanalise@usp.br || bragadc@usp.br1984-48670103-5541opendoar:2016-05-03T17:38:57Revista Turismo em Análise - Universidade de São Paulo (USP)false |
| dc.title.none.fl_str_mv |
Leadership in Resorts: a study of styles practiced in Brazil Liderazgo en Complejos Hoteleros: un estudio de los estilos practicados en Brasil Liderança em Resorts: um estudo dos estilos praticados no Brasil |
| title |
Leadership in Resorts: a study of styles practiced in Brazil |
| spellingShingle |
Leadership in Resorts: a study of styles practiced in Brazil Giuliani, Thaís de Almeida Estilos de liderança Resorts Liderança Transformacional e Liderança Transacional. Styles of leadership Resorts Leadership Transformational and Leadership Transactional. Estilos de liderazgo Resorts Liderazgo transformacional y liderazgo transaccional. |
| title_short |
Leadership in Resorts: a study of styles practiced in Brazil |
| title_full |
Leadership in Resorts: a study of styles practiced in Brazil |
| title_fullStr |
Leadership in Resorts: a study of styles practiced in Brazil |
| title_full_unstemmed |
Leadership in Resorts: a study of styles practiced in Brazil |
| title_sort |
Leadership in Resorts: a study of styles practiced in Brazil |
| author |
Giuliani, Thaís de Almeida |
| author_facet |
Giuliani, Thaís de Almeida Oliva, Eduardo de Camargo |
| author_role |
author |
| author2 |
Oliva, Eduardo de Camargo |
| author2_role |
author |
| dc.contributor.author.fl_str_mv |
Giuliani, Thaís de Almeida Oliva, Eduardo de Camargo |
| dc.subject.por.fl_str_mv |
Estilos de liderança Resorts Liderança Transformacional e Liderança Transacional. Styles of leadership Resorts Leadership Transformational and Leadership Transactional. Estilos de liderazgo Resorts Liderazgo transformacional y liderazgo transaccional. |
| topic |
Estilos de liderança Resorts Liderança Transformacional e Liderança Transacional. Styles of leadership Resorts Leadership Transformational and Leadership Transactional. Estilos de liderazgo Resorts Liderazgo transformacional y liderazgo transaccional. |
| description |
The hotel industry is deeply affected by the behavior of its leaders and their personal characteristics, and especially by the way the leader influences its followers to achieve the goal. Therefore, this paper has a general objective to identify and analyze the styles of leadership practiced in Brazilian resorts. In addition, this dissertation identified the group of managers, which possess the transactional and transformational leadership considering the opinion of the very managers and leaders. Hence, as the approach for the research was carried out an exploratory descriptive study of qualitative and quantitative nature, it included 169 staff members of 14 resorts certified by the Brazilian Association of Resorts of Brazil of all the regions of the country. The data collected through the quantitative research were treated by means of the statistical technique of confirmatory factor analysis, as well as statistical techniques of frequency analysis and variance. The data obtained through the qualitative research were analyzed by means of the technical analysis of speech - Focus Group. The results of the quantitative research showed that the predominant leadership style practiced in Brazilian resort is the Transformational. In the other hand, the results of the qualitative research presented itself the opposite and showed that the predominant leadership style is Transacional, besides showing difference in opinion within the professionals researched, considering the genre. This discrepancy between the results of two surveys led to the search for a greater understanding of the possible causes, reaching the conclusion that social desirability may explain the difference of opinion leaders and participants of the quantitative research. |
| publishDate |
2014 |
| dc.date.none.fl_str_mv |
2014-05-15 |
| dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Avaliado por Pares Peer-reviewed Revisado por pares |
| format |
article |
| status_str |
publishedVersion |
| dc.identifier.uri.fl_str_mv |
https://www.revistas.usp.br/rta/article/view/80703 10.11606/issn.1984-4867.v25i1p131-155 |
| url |
https://www.revistas.usp.br/rta/article/view/80703 |
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10.11606/issn.1984-4867.v25i1p131-155 |
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por eng |
| language |
por eng |
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https://www.revistas.usp.br/rta/article/view/80703/84356 https://www.revistas.usp.br/rta/article/view/80703/112747 |
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Copyright (c) 2016 Revista Turismo em Análise info:eu-repo/semantics/openAccess |
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Copyright (c) 2016 Revista Turismo em Análise |
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openAccess |
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application/pdf application/pdf |
| dc.publisher.none.fl_str_mv |
Universidade de São Paulo. Escola de Comunicações e Artes |
| publisher.none.fl_str_mv |
Universidade de São Paulo. Escola de Comunicações e Artes |
| dc.source.none.fl_str_mv |
Revista Turismo em Análise; Vol. 25 No. 1 (2014); 131-155 Revista Turismo em Análise; Vol. 25 Núm. 1 (2014); 131-155 Revista Turismo em Análise; v. 25 n. 1 (2014); 131-155 1984-4867 0103-5541 reponame:Revista Turismo em Análise instname:Universidade de São Paulo (USP) instacron:USP |
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Universidade de São Paulo (USP) |
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USP |
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USP |
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Revista Turismo em Análise |
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Revista Turismo em Análise |
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Revista Turismo em Análise - Universidade de São Paulo (USP) |
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tanalise@usp.br || bragadc@usp.br |
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1797054167685005312 |