New public management and organizational change in the administration of chilean state universities: a case study
Autor(a) principal: | |
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Data de Publicação: | 2023 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | spa |
Título da fonte: | Educação e Pesquisa |
Texto Completo: | https://www.revistas.usp.br/ep/article/view/216848 |
Resumo: | Higher education institutions have undergone relevant changes during the last decades. These changes force universities to behave as market organizations aiming to collect resources from tuition in a competitive environment, hindering their public role. Since student tuition is the main financial entrance for Chilean universities, they have been compelled to transform themselves at the management level to be competitive, attract students and reach funds from enrollment. This article aims to examine how the governance and management of a Chilean state university face the pressures to position itself competitively in the recruitment of undergraduate students and what tensions this generates internally within the central administration. The hypothesis guiding this study is that these pressures generate a series of organizational and cultural tensions in the central administration. We studied a Chilean upper-sized, research-oriented, state university through semi-structured interviews with managers at the core level. We analyzed the strategies developed in the educational market and the rising struggles that emerged from the transformation, looking at the institutional identity. Results show that the university changes its structure due to the market pressures at the organizational level. These changes take shape by designing strategic plans and including new professional staff to improve their position in the educational market. Also, the university adapts these innovations as part of its institutional ethos within the new public management framework. The article ends with a summary and suggestions for future studies of organizational change in universities. |
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New public management and organizational change in the administration of chilean state universities: a case studyNew public management’ y cambio organizacional en la gestión de las universidades estatales chilenas: un estudio de casoCambio organizacionalGestión universitariaCompetitividad organizacionalOrganizational competitiveness;University managementOrganizational changeHigher education institutions have undergone relevant changes during the last decades. These changes force universities to behave as market organizations aiming to collect resources from tuition in a competitive environment, hindering their public role. Since student tuition is the main financial entrance for Chilean universities, they have been compelled to transform themselves at the management level to be competitive, attract students and reach funds from enrollment. This article aims to examine how the governance and management of a Chilean state university face the pressures to position itself competitively in the recruitment of undergraduate students and what tensions this generates internally within the central administration. The hypothesis guiding this study is that these pressures generate a series of organizational and cultural tensions in the central administration. We studied a Chilean upper-sized, research-oriented, state university through semi-structured interviews with managers at the core level. We analyzed the strategies developed in the educational market and the rising struggles that emerged from the transformation, looking at the institutional identity. Results show that the university changes its structure due to the market pressures at the organizational level. These changes take shape by designing strategic plans and including new professional staff to improve their position in the educational market. Also, the university adapts these innovations as part of its institutional ethos within the new public management framework. The article ends with a summary and suggestions for future studies of organizational change in universities.Las instituciones de educación superior han experimentado cambios relevantes durante las últimas décadas. Estos cambios obligan a las universidades a comportarse como organizaciones de mercado en un entorno competitivo con el objetivo de recaudar recursos de la matrícula, dificultando según registra la literatura especializada el cumplimiento del rol de la universidad pública. Dado que las tasas de matrícula son la principal entrada financiera de las universidades estatales chilenas, se han visto obligadas a transformar su estructura de gobierno para ser competitivas, atraer estudiantes y así obtener financiamiento. Este artículo tiene por objetivo examinar cómo el gobierno y la gestión de una universidad estatal chilena enfrentan las presiones para posicionarse competitivamente en la captación de estudiantes de pregrado. La hipótesis que guía este estudio es que dichas presiones generan una serie de tensiones organizacionales y culturales en la administración central. Estudiamos una universidad estatal chilena con investigación y de gran tamaño a través de entrevistas semiestructuradas con directivos de nivel central. Analizamos las estrategias desarrolladas por la institución en el mercado educativo y las tensiones emergentes que surgen de la transformación, considerando la identidad institucional. Los resultados muestran que la universidad cambia su estructura organizacional debido a las presiones del entorno, principalmente mediante el diseño de planes estratégicos y la incorporación de nuevo personal profesional para mejorar su posición en el mercado educativo. La universidad adapta estas innovaciones como parte de su cultura institucional dentro del nuevo marco de gestión pública. El artículo finaliza con un resumen y sugerencias para futuros estudios sobre el cambio organizacional en las universidades estatales.Universidade de São Paulo. Faculdade de Educação2023-12-22info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersiontext/xmlapplication/pdfhttps://www.revistas.usp.br/ep/article/view/21684810.1590/S1678-4634202349260341Educação e Pesquisa; v. 49 n. contínuo (2023): Educação e pesquisa volume 49 único contínuo ; e260341Educação e Pesquisa; Vol. 49 No. contínuo (2023): Educação e pesquisa volume 49 único contínuo ; e260341Educação e Pesquisa; Vol. 49 Núm. contínuo (2023): Educação e pesquisa volume 49 único contínuo ; e2603411678-46341517-9702reponame:Educação e Pesquisainstname:Universidade de São Paulo (USP)instacron:USPspahttps://www.revistas.usp.br/ep/article/view/216848/198381https://www.revistas.usp.br/ep/article/view/216848/198380Copyright (c) 2023 Educação e Pesquisahttp://creativecommons.org/licenses/by-nc/4.0info:eu-repo/semantics/openAccessLabraña, Julio Puyol, María Francisca Puyol Bernasconi, Andrés Varela, Aníbal Barba 2023-12-22T13:32:28Zoai:revistas.usp.br:article/216848Revistahttps://www.revistas.usp.br/ep/indexPUBhttps://www.revistas.usp.br/ep/oai||revedu@usp.br1678-46341517-9702opendoar:2023-12-22T13:32:28Educação e Pesquisa - Universidade de São Paulo (USP)false |
dc.title.none.fl_str_mv |
New public management and organizational change in the administration of chilean state universities: a case study New public management’ y cambio organizacional en la gestión de las universidades estatales chilenas: un estudio de caso |
title |
New public management and organizational change in the administration of chilean state universities: a case study |
spellingShingle |
New public management and organizational change in the administration of chilean state universities: a case study Labraña, Julio Cambio organizacional Gestión universitaria Competitividad organizacional Organizational competitiveness; University management Organizational change |
title_short |
New public management and organizational change in the administration of chilean state universities: a case study |
title_full |
New public management and organizational change in the administration of chilean state universities: a case study |
title_fullStr |
New public management and organizational change in the administration of chilean state universities: a case study |
title_full_unstemmed |
New public management and organizational change in the administration of chilean state universities: a case study |
title_sort |
New public management and organizational change in the administration of chilean state universities: a case study |
author |
Labraña, Julio |
author_facet |
Labraña, Julio Puyol, María Francisca Puyol Bernasconi, Andrés Varela, Aníbal Barba |
author_role |
author |
author2 |
Puyol, María Francisca Puyol Bernasconi, Andrés Varela, Aníbal Barba |
author2_role |
author author author |
dc.contributor.author.fl_str_mv |
Labraña, Julio Puyol, María Francisca Puyol Bernasconi, Andrés Varela, Aníbal Barba |
dc.subject.por.fl_str_mv |
Cambio organizacional Gestión universitaria Competitividad organizacional Organizational competitiveness; University management Organizational change |
topic |
Cambio organizacional Gestión universitaria Competitividad organizacional Organizational competitiveness; University management Organizational change |
description |
Higher education institutions have undergone relevant changes during the last decades. These changes force universities to behave as market organizations aiming to collect resources from tuition in a competitive environment, hindering their public role. Since student tuition is the main financial entrance for Chilean universities, they have been compelled to transform themselves at the management level to be competitive, attract students and reach funds from enrollment. This article aims to examine how the governance and management of a Chilean state university face the pressures to position itself competitively in the recruitment of undergraduate students and what tensions this generates internally within the central administration. The hypothesis guiding this study is that these pressures generate a series of organizational and cultural tensions in the central administration. We studied a Chilean upper-sized, research-oriented, state university through semi-structured interviews with managers at the core level. We analyzed the strategies developed in the educational market and the rising struggles that emerged from the transformation, looking at the institutional identity. Results show that the university changes its structure due to the market pressures at the organizational level. These changes take shape by designing strategic plans and including new professional staff to improve their position in the educational market. Also, the university adapts these innovations as part of its institutional ethos within the new public management framework. The article ends with a summary and suggestions for future studies of organizational change in universities. |
publishDate |
2023 |
dc.date.none.fl_str_mv |
2023-12-22 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://www.revistas.usp.br/ep/article/view/216848 10.1590/S1678-4634202349260341 |
url |
https://www.revistas.usp.br/ep/article/view/216848 |
identifier_str_mv |
10.1590/S1678-4634202349260341 |
dc.language.iso.fl_str_mv |
spa |
language |
spa |
dc.relation.none.fl_str_mv |
https://www.revistas.usp.br/ep/article/view/216848/198381 https://www.revistas.usp.br/ep/article/view/216848/198380 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2023 Educação e Pesquisa http://creativecommons.org/licenses/by-nc/4.0 info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2023 Educação e Pesquisa http://creativecommons.org/licenses/by-nc/4.0 |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
text/xml application/pdf |
dc.publisher.none.fl_str_mv |
Universidade de São Paulo. Faculdade de Educação |
publisher.none.fl_str_mv |
Universidade de São Paulo. Faculdade de Educação |
dc.source.none.fl_str_mv |
Educação e Pesquisa; v. 49 n. contínuo (2023): Educação e pesquisa volume 49 único contínuo ; e260341 Educação e Pesquisa; Vol. 49 No. contínuo (2023): Educação e pesquisa volume 49 único contínuo ; e260341 Educação e Pesquisa; Vol. 49 Núm. contínuo (2023): Educação e pesquisa volume 49 único contínuo ; e260341 1678-4634 1517-9702 reponame:Educação e Pesquisa instname:Universidade de São Paulo (USP) instacron:USP |
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Universidade de São Paulo (USP) |
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USP |
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USP |
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Educação e Pesquisa |
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Educação e Pesquisa |
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Educação e Pesquisa - Universidade de São Paulo (USP) |
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||revedu@usp.br |
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