Job Satisfaction: a quality indicator in nursing human resource management
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Data de Publicação: | 2012 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | por eng |
Título da fonte: | Revista da Escola de Enfermagem da USP (Online) |
Texto Completo: | https://www.revistas.usp.br/reeusp/article/view/40931 |
Resumo: | This descriptive study addresses the job satisfaction of nurse managers and clinical nurses working at the Hematology and Hemotherapy Services of a public hospital in São Paulo. The study objectives were to identify the factors that caused job satisfaction among nurse managers and clinical nurses, and support the results in the development of indicators to evaluate the quality of nursing human resource management. The components of the study were: autonomy, interaction, professional status, job requirements, organizational norms and remuneration. Participants were 44 nurses. Data were collected using a Job Satisfaction Index (JSI) questionnaire. In conclusion, this study permitted the identification of the clinical nurse group, which was the most satisfied, with a JSI of 10.5; the managerial group scored 10.0. Regarding the satisfaction levels in regards to the current activity, 88.9% of the nurse managers reported feeling satisfied, as did 90.9% of clinical nurses. For both groups, autonomy was the component with the highest level of professional satisfaction. |
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Job Satisfaction: a quality indicator in nursing human resource managementSatisfação no trabalho: indicador de qualidade no gerenciamento de recursos humanos em enfermagemSatisfacción en el trabajo: indicador de calidad en el gerenciamiento de recursos humanos en enfermeríaSatisfacción en el trabajoGerenciaPersonal de enfermería en hospitalAutonomia profesionalSatisfação no trabalhoGerênciaRecursos humanos de enfermagem no hospitalAutonomia profissionalJob satisfactionManagementNursingstaffhospitalProfessional autonomyThis descriptive study addresses the job satisfaction of nurse managers and clinical nurses working at the Hematology and Hemotherapy Services of a public hospital in São Paulo. The study objectives were to identify the factors that caused job satisfaction among nurse managers and clinical nurses, and support the results in the development of indicators to evaluate the quality of nursing human resource management. The components of the study were: autonomy, interaction, professional status, job requirements, organizational norms and remuneration. Participants were 44 nurses. Data were collected using a Job Satisfaction Index (JSI) questionnaire. In conclusion, this study permitted the identification of the clinical nurse group, which was the most satisfied, with a JSI of 10.5; the managerial group scored 10.0. Regarding the satisfaction levels in regards to the current activity, 88.9% of the nurse managers reported feeling satisfied, as did 90.9% of clinical nurses. For both groups, autonomy was the component with the highest level of professional satisfaction.Estudio descriptivo que aborda la satisfacción laborar de enfermeros gerentes y asistenciales en Servicios de Hematología y Hemoterapia de hospital público de São Paulo-Brasil. Objetivó identificar factores generadores de satisfacción en el trabajo de enfermeros gerentes y asistenciales y que los resultados respalden la construcción de indicadores para evaluación de calidad del gerenciamiento de recursos humanos en Enfermería. Los componentes del trabajo fueron: autonomía, interacción, status profesional, requisitos del puesto, normas organizacionales y remuneración. Participaron 44 enfermeros. El instrumento de recolección fue el cuestionario Índice de Satisfacción Profesional (ISP). Concluyendo, este estudio permitió identificar que el grupo asistencial fue el más satisfecho, con ISP 10,5; el gerencial alcanzó 10,0. En cuanto a la satisfacción con la actividad actual, 88,9% de los enfermeros gerentes dijeron estar satisfechos, así como 90,9% de los asistenciales. Para ambos grupos, la autonomía fue el componente de mayor nivel de satisfacción personal.Estudo descritivo que aborda a satisfação no trabalho de enfermeiros gerentes e assistenciais nos Serviços de Hematologia e Hemoterapia de um hospital público da cidade de São Paulo. Objetivou identificar fatores geradores de satisfação no trabalho de enfermeiros gerentes e assistenciais e subsidiar os resultados para a construção de indicadores para avaliação da qualidade do gerenciamento de recursos humanos em Enfermagem. Os componentes do trabalho foram: autonomia, interação, status profissional, requisitos do trabalho, normas organizacionais e remuneração. Participaram do estudo 44 enfermeiros. O instrumento de coleta foi o questionário Índice de Satisfação Profissional (ISP). Concluindo, este estudo permitiu identificar que o grupo assistencial foi o mais satisfeito, com ISP 10,5; o gerencial totalizou 10,0. Quanto à satisfação com a atividade atual, 88,9% dos enfermeiros gerentes disseram estar satisfeitos, assim como 90,9% dos assistenciais. Para os dois grupos, a autonomia foi o componente de maior nível de satisfação profissional.Universidade de São Paulo. Escola de Enfermagem2012-02-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfapplication/pdfhttps://www.revistas.usp.br/reeusp/article/view/4093110.1590/S0080-62342012000100021Revista da Escola de Enfermagem da USP; v. 46 n. 1 (2012); 151-157Revista da Escola de Enfermagem da USP; Vol. 46 No. 1 (2012); 151-157Revista da Escola de Enfermagem da USP; Vol. 46 Núm. 1 (2012); 151-1571980-220X0080-6234reponame:Revista da Escola de Enfermagem da USP (Online)instname:Universidade de São Paulo (USP)instacron:USPporenghttps://www.revistas.usp.br/reeusp/article/view/40931/44429https://www.revistas.usp.br/reeusp/article/view/40931/44430http://creativecommons.org/licenses/by-nc/4.0info:eu-repo/semantics/openAccessSiqueira, Vera Thânia AlvesKurcgant, Paulina2012-08-30T16:26:31Zoai:revistas.usp.br:article/40931Revistahttps://www.revistas.usp.br/reeuspPUBhttps://www.revistas.usp.br/reeusp/oai||nursingscholar@usp.br1980-220X0080-6234opendoar:2012-08-30T16:26:31Revista da Escola de Enfermagem da USP (Online) - Universidade de São Paulo (USP)false |
dc.title.none.fl_str_mv |
Job Satisfaction: a quality indicator in nursing human resource management Satisfação no trabalho: indicador de qualidade no gerenciamento de recursos humanos em enfermagem Satisfacción en el trabajo: indicador de calidad en el gerenciamiento de recursos humanos en enfermería |
title |
Job Satisfaction: a quality indicator in nursing human resource management |
spellingShingle |
Job Satisfaction: a quality indicator in nursing human resource management Siqueira, Vera Thânia Alves Satisfacción en el trabajo Gerencia Personal de enfermería en hospital Autonomia profesional Satisfação no trabalho Gerência Recursos humanos de enfermagem no hospital Autonomia profissional Job satisfaction Management Nursing staff hospital Professional autonomy |
title_short |
Job Satisfaction: a quality indicator in nursing human resource management |
title_full |
Job Satisfaction: a quality indicator in nursing human resource management |
title_fullStr |
Job Satisfaction: a quality indicator in nursing human resource management |
title_full_unstemmed |
Job Satisfaction: a quality indicator in nursing human resource management |
title_sort |
Job Satisfaction: a quality indicator in nursing human resource management |
author |
Siqueira, Vera Thânia Alves |
author_facet |
Siqueira, Vera Thânia Alves Kurcgant, Paulina |
author_role |
author |
author2 |
Kurcgant, Paulina |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Siqueira, Vera Thânia Alves Kurcgant, Paulina |
dc.subject.por.fl_str_mv |
Satisfacción en el trabajo Gerencia Personal de enfermería en hospital Autonomia profesional Satisfação no trabalho Gerência Recursos humanos de enfermagem no hospital Autonomia profissional Job satisfaction Management Nursing staff hospital Professional autonomy |
topic |
Satisfacción en el trabajo Gerencia Personal de enfermería en hospital Autonomia profesional Satisfação no trabalho Gerência Recursos humanos de enfermagem no hospital Autonomia profissional Job satisfaction Management Nursing staff hospital Professional autonomy |
description |
This descriptive study addresses the job satisfaction of nurse managers and clinical nurses working at the Hematology and Hemotherapy Services of a public hospital in São Paulo. The study objectives were to identify the factors that caused job satisfaction among nurse managers and clinical nurses, and support the results in the development of indicators to evaluate the quality of nursing human resource management. The components of the study were: autonomy, interaction, professional status, job requirements, organizational norms and remuneration. Participants were 44 nurses. Data were collected using a Job Satisfaction Index (JSI) questionnaire. In conclusion, this study permitted the identification of the clinical nurse group, which was the most satisfied, with a JSI of 10.5; the managerial group scored 10.0. Regarding the satisfaction levels in regards to the current activity, 88.9% of the nurse managers reported feeling satisfied, as did 90.9% of clinical nurses. For both groups, autonomy was the component with the highest level of professional satisfaction. |
publishDate |
2012 |
dc.date.none.fl_str_mv |
2012-02-01 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://www.revistas.usp.br/reeusp/article/view/40931 10.1590/S0080-62342012000100021 |
url |
https://www.revistas.usp.br/reeusp/article/view/40931 |
identifier_str_mv |
10.1590/S0080-62342012000100021 |
dc.language.iso.fl_str_mv |
por eng |
language |
por eng |
dc.relation.none.fl_str_mv |
https://www.revistas.usp.br/reeusp/article/view/40931/44429 https://www.revistas.usp.br/reeusp/article/view/40931/44430 |
dc.rights.driver.fl_str_mv |
http://creativecommons.org/licenses/by-nc/4.0 info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
http://creativecommons.org/licenses/by-nc/4.0 |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf application/pdf |
dc.publisher.none.fl_str_mv |
Universidade de São Paulo. Escola de Enfermagem |
publisher.none.fl_str_mv |
Universidade de São Paulo. Escola de Enfermagem |
dc.source.none.fl_str_mv |
Revista da Escola de Enfermagem da USP; v. 46 n. 1 (2012); 151-157 Revista da Escola de Enfermagem da USP; Vol. 46 No. 1 (2012); 151-157 Revista da Escola de Enfermagem da USP; Vol. 46 Núm. 1 (2012); 151-157 1980-220X 0080-6234 reponame:Revista da Escola de Enfermagem da USP (Online) instname:Universidade de São Paulo (USP) instacron:USP |
instname_str |
Universidade de São Paulo (USP) |
instacron_str |
USP |
institution |
USP |
reponame_str |
Revista da Escola de Enfermagem da USP (Online) |
collection |
Revista da Escola de Enfermagem da USP (Online) |
repository.name.fl_str_mv |
Revista da Escola de Enfermagem da USP (Online) - Universidade de São Paulo (USP) |
repository.mail.fl_str_mv |
||nursingscholar@usp.br |
_version_ |
1800221729655619584 |