Les systemes d'information comme institutions

Detalhes bibliográficos
Autor(a) principal: Benavent, Christophe
Data de Publicação: 2009
Tipo de documento: Artigo
Idioma: fra
Título da fonte: Journal of Information Systems and Technology Management (Online)
Texto Completo: https://www.revistas.usp.br/jistem/article/view/12839
Resumo: In this paper, we explore the idea that an IS could act as an institution in itself, if its legitimacy is well established, even the knowledge of the system is weak. This is in line with some theory of appropriation, and against the cognitive approach of the reason action theory. But we explore also one condition to gain legitimacy, which is that the system and proposed usage fit to the imaginary of the adopting population. Imaginary plays also a role along the appropriation process acting as a kind of pre-knowledge.
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spelling Les systemes d'information comme institutions CRM as institution - imaginary, legitimacy and appropriation CRMInformation SystemsInstitution In this paper, we explore the idea that an IS could act as an institution in itself, if its legitimacy is well established, even the knowledge of the system is weak. This is in line with some theory of appropriation, and against the cognitive approach of the reason action theory. But we explore also one condition to gain legitimacy, which is that the system and proposed usage fit to the imaginary of the adopting population. Imaginary plays also a role along the appropriation process acting as a kind of pre-knowledge. TECSI - FEA - Universidade de São Paulo. Faculdade de Economia, Administração, Contabilidade e Atuária2009-01-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://www.revistas.usp.br/jistem/article/view/1283910.4301/S1807-17752009000200010Journal of Information Systems and Technology Management; v. 6 n. 2 (2009); 307-318Journal of Information Systems and Technology Management; Vol. 6 No. 2 (2009); 307-318Journal of Information Systems and Technology Management; Vol. 6 Núm. 2 (2009); 307-3181807-1775reponame:Journal of Information Systems and Technology Management (Online)instname:Universidade de São Paulo (USP)instacron:USPfrahttps://www.revistas.usp.br/jistem/article/view/12839/14626Copyright (c) 2018 JISTEM - Journal of Information Systems and Technology Management (Online)info:eu-repo/semantics/openAccessBenavent, Christophe2014-05-18T13:14:20Zoai:revistas.usp.br:article/12839Revistahttp://www.scielo.br/scielo.php?script=sci_serial&pid=1807-1775&lng=pt&nrm=isoPUBhttps://old.scielo.br/oai/scielo-oai.php||jistem@usp.br1807-17751807-1775opendoar:2014-05-18T13:14:20Journal of Information Systems and Technology Management (Online) - Universidade de São Paulo (USP)false
dc.title.none.fl_str_mv Les systemes d'information comme institutions
CRM as institution - imaginary, legitimacy and appropriation
title Les systemes d'information comme institutions
spellingShingle Les systemes d'information comme institutions
Benavent, Christophe
CRM
Information Systems
Institution
title_short Les systemes d'information comme institutions
title_full Les systemes d'information comme institutions
title_fullStr Les systemes d'information comme institutions
title_full_unstemmed Les systemes d'information comme institutions
title_sort Les systemes d'information comme institutions
author Benavent, Christophe
author_facet Benavent, Christophe
author_role author
dc.contributor.author.fl_str_mv Benavent, Christophe
dc.subject.por.fl_str_mv CRM
Information Systems
Institution
topic CRM
Information Systems
Institution
description In this paper, we explore the idea that an IS could act as an institution in itself, if its legitimacy is well established, even the knowledge of the system is weak. This is in line with some theory of appropriation, and against the cognitive approach of the reason action theory. But we explore also one condition to gain legitimacy, which is that the system and proposed usage fit to the imaginary of the adopting population. Imaginary plays also a role along the appropriation process acting as a kind of pre-knowledge.
publishDate 2009
dc.date.none.fl_str_mv 2009-01-01
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://www.revistas.usp.br/jistem/article/view/12839
10.4301/S1807-17752009000200010
url https://www.revistas.usp.br/jistem/article/view/12839
identifier_str_mv 10.4301/S1807-17752009000200010
dc.language.iso.fl_str_mv fra
language fra
dc.relation.none.fl_str_mv https://www.revistas.usp.br/jistem/article/view/12839/14626
dc.rights.driver.fl_str_mv Copyright (c) 2018 JISTEM - Journal of Information Systems and Technology Management (Online)
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2018 JISTEM - Journal of Information Systems and Technology Management (Online)
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv TECSI - FEA - Universidade de São Paulo. Faculdade de Economia, Administração, Contabilidade e Atuária
publisher.none.fl_str_mv TECSI - FEA - Universidade de São Paulo. Faculdade de Economia, Administração, Contabilidade e Atuária
dc.source.none.fl_str_mv Journal of Information Systems and Technology Management; v. 6 n. 2 (2009); 307-318
Journal of Information Systems and Technology Management; Vol. 6 No. 2 (2009); 307-318
Journal of Information Systems and Technology Management; Vol. 6 Núm. 2 (2009); 307-318
1807-1775
reponame:Journal of Information Systems and Technology Management (Online)
instname:Universidade de São Paulo (USP)
instacron:USP
instname_str Universidade de São Paulo (USP)
instacron_str USP
institution USP
reponame_str Journal of Information Systems and Technology Management (Online)
collection Journal of Information Systems and Technology Management (Online)
repository.name.fl_str_mv Journal of Information Systems and Technology Management (Online) - Universidade de São Paulo (USP)
repository.mail.fl_str_mv ||jistem@usp.br
_version_ 1800222951934525440

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