Les systemes d'information comme institutions
Autor(a) principal: | |
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Data de Publicação: | 2009 |
Tipo de documento: | Artigo |
Idioma: | fra |
Título da fonte: | Journal of Information Systems and Technology Management (Online) |
Texto Completo: | https://www.revistas.usp.br/jistem/article/view/12839 |
Resumo: | In this paper, we explore the idea that an IS could act as an institution in itself, if its legitimacy is well established, even the knowledge of the system is weak. This is in line with some theory of appropriation, and against the cognitive approach of the reason action theory. But we explore also one condition to gain legitimacy, which is that the system and proposed usage fit to the imaginary of the adopting population. Imaginary plays also a role along the appropriation process acting as a kind of pre-knowledge. |
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Journal of Information Systems and Technology Management (Online) |
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Les systemes d'information comme institutions CRM as institution - imaginary, legitimacy and appropriation CRMInformation SystemsInstitution In this paper, we explore the idea that an IS could act as an institution in itself, if its legitimacy is well established, even the knowledge of the system is weak. This is in line with some theory of appropriation, and against the cognitive approach of the reason action theory. But we explore also one condition to gain legitimacy, which is that the system and proposed usage fit to the imaginary of the adopting population. Imaginary plays also a role along the appropriation process acting as a kind of pre-knowledge. TECSI - FEA - Universidade de São Paulo. Faculdade de Economia, Administração, Contabilidade e Atuária2009-01-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://www.revistas.usp.br/jistem/article/view/1283910.4301/S1807-17752009000200010Journal of Information Systems and Technology Management; v. 6 n. 2 (2009); 307-318Journal of Information Systems and Technology Management; Vol. 6 No. 2 (2009); 307-318Journal of Information Systems and Technology Management; Vol. 6 Núm. 2 (2009); 307-3181807-1775reponame:Journal of Information Systems and Technology Management (Online)instname:Universidade de São Paulo (USP)instacron:USPfrahttps://www.revistas.usp.br/jistem/article/view/12839/14626Copyright (c) 2018 JISTEM - Journal of Information Systems and Technology Management (Online)info:eu-repo/semantics/openAccessBenavent, Christophe2014-05-18T13:14:20Zoai:revistas.usp.br:article/12839Revistahttp://www.scielo.br/scielo.php?script=sci_serial&pid=1807-1775&lng=pt&nrm=isoPUBhttps://old.scielo.br/oai/scielo-oai.php||jistem@usp.br1807-17751807-1775opendoar:2014-05-18T13:14:20Journal of Information Systems and Technology Management (Online) - Universidade de São Paulo (USP)false |
dc.title.none.fl_str_mv |
Les systemes d'information comme institutions CRM as institution - imaginary, legitimacy and appropriation |
title |
Les systemes d'information comme institutions |
spellingShingle |
Les systemes d'information comme institutions Benavent, Christophe CRM Information Systems Institution |
title_short |
Les systemes d'information comme institutions |
title_full |
Les systemes d'information comme institutions |
title_fullStr |
Les systemes d'information comme institutions |
title_full_unstemmed |
Les systemes d'information comme institutions |
title_sort |
Les systemes d'information comme institutions |
author |
Benavent, Christophe |
author_facet |
Benavent, Christophe |
author_role |
author |
dc.contributor.author.fl_str_mv |
Benavent, Christophe |
dc.subject.por.fl_str_mv |
CRM Information Systems Institution |
topic |
CRM Information Systems Institution |
description |
In this paper, we explore the idea that an IS could act as an institution in itself, if its legitimacy is well established, even the knowledge of the system is weak. This is in line with some theory of appropriation, and against the cognitive approach of the reason action theory. But we explore also one condition to gain legitimacy, which is that the system and proposed usage fit to the imaginary of the adopting population. Imaginary plays also a role along the appropriation process acting as a kind of pre-knowledge. |
publishDate |
2009 |
dc.date.none.fl_str_mv |
2009-01-01 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://www.revistas.usp.br/jistem/article/view/12839 10.4301/S1807-17752009000200010 |
url |
https://www.revistas.usp.br/jistem/article/view/12839 |
identifier_str_mv |
10.4301/S1807-17752009000200010 |
dc.language.iso.fl_str_mv |
fra |
language |
fra |
dc.relation.none.fl_str_mv |
https://www.revistas.usp.br/jistem/article/view/12839/14626 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2018 JISTEM - Journal of Information Systems and Technology Management (Online) info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2018 JISTEM - Journal of Information Systems and Technology Management (Online) |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
TECSI - FEA - Universidade de São Paulo. Faculdade de Economia, Administração, Contabilidade e Atuária |
publisher.none.fl_str_mv |
TECSI - FEA - Universidade de São Paulo. Faculdade de Economia, Administração, Contabilidade e Atuária |
dc.source.none.fl_str_mv |
Journal of Information Systems and Technology Management; v. 6 n. 2 (2009); 307-318 Journal of Information Systems and Technology Management; Vol. 6 No. 2 (2009); 307-318 Journal of Information Systems and Technology Management; Vol. 6 Núm. 2 (2009); 307-318 1807-1775 reponame:Journal of Information Systems and Technology Management (Online) instname:Universidade de São Paulo (USP) instacron:USP |
instname_str |
Universidade de São Paulo (USP) |
instacron_str |
USP |
institution |
USP |
reponame_str |
Journal of Information Systems and Technology Management (Online) |
collection |
Journal of Information Systems and Technology Management (Online) |
repository.name.fl_str_mv |
Journal of Information Systems and Technology Management (Online) - Universidade de São Paulo (USP) |
repository.mail.fl_str_mv |
||jistem@usp.br |
_version_ |
1809284035947528192 |