Un estudio exploratorio sobre los factores críticos de éxito en la implantación de sistemas de planeación de recursos empresariales (ERP) en Venezuela

Detalhes bibliográficos
Autor(a) principal: Colmenares, Leopoldo E.
Data de Publicação: 2005
Tipo de documento: Artigo
Idioma: spa
Título da fonte: Journal of Information Systems and Technology Management (Online)
Texto Completo: https://www.revistas.usp.br/jistem/article/view/12743
Resumo: This paper reports on an exploratory study, carried out in seven Venezuelan organizations who have successfully implemented an enterprise resource planning (ERP) system. The data were collected by means of both a questionnaire and of conducted interviews to the seven project managers of the project of implementation of ERP systems in these enterprises. The purpose of the study was to know the perceptions the project managers, on aspects and activities of the process of implementing an ERP system and that are strongly correlated with the Critical Success Factors (FCE's) for this kind of projects. The FCE's were identified in a deep revision of the literature. The questionnaire included, among others, questions on the top management support to the project, the process of selection of the system, team work implementation and the participation and training of the users. Additionally were identified the problems that organizations confronted during the implementation process. The study concludes that organizations must take care the elements that indicate the FCE's, because them hit positively the project, additionally describe aspects, which must take into account the enterprises who are in the process to adopt an ERP system to facilitate its implementation.
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spelling Un estudio exploratorio sobre los factores críticos de éxito en la implantación de sistemas de planeación de recursos empresariales (ERP) en Venezuela An exploratory study on the critical success factors in the implementation of enterprise resource planning systems in Venezuela Enterprise Resource Planning SystemsCritical Success FactorsSystems ImplementationVenezuela This paper reports on an exploratory study, carried out in seven Venezuelan organizations who have successfully implemented an enterprise resource planning (ERP) system. The data were collected by means of both a questionnaire and of conducted interviews to the seven project managers of the project of implementation of ERP systems in these enterprises. The purpose of the study was to know the perceptions the project managers, on aspects and activities of the process of implementing an ERP system and that are strongly correlated with the Critical Success Factors (FCE's) for this kind of projects. The FCE's were identified in a deep revision of the literature. The questionnaire included, among others, questions on the top management support to the project, the process of selection of the system, team work implementation and the participation and training of the users. Additionally were identified the problems that organizations confronted during the implementation process. The study concludes that organizations must take care the elements that indicate the FCE's, because them hit positively the project, additionally describe aspects, which must take into account the enterprises who are in the process to adopt an ERP system to facilitate its implementation. Este trabajo reporta los resultados de un estudio exploratorio, efectuado en siete organizaciones venezolanas que implantaron exitosamente un sistema de planeación de recursos empresariales (ERP). Los datos fueron recolectados por medio de un cuestionario y de entrevistas efectuadas a los siete gerentes del proyecto de implantación del sistema ERP. La finalidad del estudio fue la de conocer las percepciones de los gerentes de proyecto, sobre aspectos y actividades del proceso de implantación del sistema ERP y que están fuertemente correlacionadas con los Factores Críticos de Éxito (FCE) para esta clase de implantaciones. Los FCE se identificaron en una profunda revisión de la literatura. Se efectuaron, entre otras, preguntas sobre el apoyo de la alta gerencia al proyecto, el proceso de selección del sistema, la composicióndel equipo de trabajo y la participación y entrenamiento de los usuarios. Adicionalmente se identificaron los principales problemas que afrontaron las organizaciones durante el proceso de implantación. El estudio concluye que las empresas deben prestar mucha atención a los elementos que señalan los FCE, ya que estos impactan positivamente en el proyecto, adicionalmente se describen una serie de aspectos, que deben tomar en cuenta las organizaciones que están en el proceso de adoptar un sistema ERP para facilitar la implantación del sistema. TECSI - FEA - Universidade de São Paulo. Faculdade de Economia, Administração, Contabilidade e Atuária2005-01-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://www.revistas.usp.br/jistem/article/view/1274310.4301/S1807-17752005000200005Journal of Information Systems and Technology Management; v. 2 n. 2 (2005); 167-187Journal of Information Systems and Technology Management; Vol. 2 No. 2 (2005); 167-187Journal of Information Systems and Technology Management; Vol. 2 Núm. 2 (2005); 167-1871807-1775reponame:Journal of Information Systems and Technology Management (Online)instname:Universidade de São Paulo (USP)instacron:USPspahttps://www.revistas.usp.br/jistem/article/view/12743/14523Copyright (c) 2018 JISTEM - Journal of Information Systems and Technology Management (Online)info:eu-repo/semantics/openAccessColmenares, Leopoldo E.2014-05-18T12:46:34Zoai:revistas.usp.br:article/12743Revistahttp://www.scielo.br/scielo.php?script=sci_serial&pid=1807-1775&lng=pt&nrm=isoPUBhttps://old.scielo.br/oai/scielo-oai.php||jistem@usp.br1807-17751807-1775opendoar:2014-05-18T12:46:34Journal of Information Systems and Technology Management (Online) - Universidade de São Paulo (USP)false
dc.title.none.fl_str_mv Un estudio exploratorio sobre los factores críticos de éxito en la implantación de sistemas de planeación de recursos empresariales (ERP) en Venezuela
An exploratory study on the critical success factors in the implementation of enterprise resource planning systems in Venezuela
title Un estudio exploratorio sobre los factores críticos de éxito en la implantación de sistemas de planeación de recursos empresariales (ERP) en Venezuela
spellingShingle Un estudio exploratorio sobre los factores críticos de éxito en la implantación de sistemas de planeación de recursos empresariales (ERP) en Venezuela
Colmenares, Leopoldo E.
Enterprise Resource Planning Systems
Critical Success Factors
Systems Implementation
Venezuela
title_short Un estudio exploratorio sobre los factores críticos de éxito en la implantación de sistemas de planeación de recursos empresariales (ERP) en Venezuela
title_full Un estudio exploratorio sobre los factores críticos de éxito en la implantación de sistemas de planeación de recursos empresariales (ERP) en Venezuela
title_fullStr Un estudio exploratorio sobre los factores críticos de éxito en la implantación de sistemas de planeación de recursos empresariales (ERP) en Venezuela
title_full_unstemmed Un estudio exploratorio sobre los factores críticos de éxito en la implantación de sistemas de planeación de recursos empresariales (ERP) en Venezuela
title_sort Un estudio exploratorio sobre los factores críticos de éxito en la implantación de sistemas de planeación de recursos empresariales (ERP) en Venezuela
author Colmenares, Leopoldo E.
author_facet Colmenares, Leopoldo E.
author_role author
dc.contributor.author.fl_str_mv Colmenares, Leopoldo E.
dc.subject.por.fl_str_mv Enterprise Resource Planning Systems
Critical Success Factors
Systems Implementation
Venezuela
topic Enterprise Resource Planning Systems
Critical Success Factors
Systems Implementation
Venezuela
description This paper reports on an exploratory study, carried out in seven Venezuelan organizations who have successfully implemented an enterprise resource planning (ERP) system. The data were collected by means of both a questionnaire and of conducted interviews to the seven project managers of the project of implementation of ERP systems in these enterprises. The purpose of the study was to know the perceptions the project managers, on aspects and activities of the process of implementing an ERP system and that are strongly correlated with the Critical Success Factors (FCE's) for this kind of projects. The FCE's were identified in a deep revision of the literature. The questionnaire included, among others, questions on the top management support to the project, the process of selection of the system, team work implementation and the participation and training of the users. Additionally were identified the problems that organizations confronted during the implementation process. The study concludes that organizations must take care the elements that indicate the FCE's, because them hit positively the project, additionally describe aspects, which must take into account the enterprises who are in the process to adopt an ERP system to facilitate its implementation.
publishDate 2005
dc.date.none.fl_str_mv 2005-01-01
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://www.revistas.usp.br/jistem/article/view/12743
10.4301/S1807-17752005000200005
url https://www.revistas.usp.br/jistem/article/view/12743
identifier_str_mv 10.4301/S1807-17752005000200005
dc.language.iso.fl_str_mv spa
language spa
dc.relation.none.fl_str_mv https://www.revistas.usp.br/jistem/article/view/12743/14523
dc.rights.driver.fl_str_mv Copyright (c) 2018 JISTEM - Journal of Information Systems and Technology Management (Online)
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2018 JISTEM - Journal of Information Systems and Technology Management (Online)
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv TECSI - FEA - Universidade de São Paulo. Faculdade de Economia, Administração, Contabilidade e Atuária
publisher.none.fl_str_mv TECSI - FEA - Universidade de São Paulo. Faculdade de Economia, Administração, Contabilidade e Atuária
dc.source.none.fl_str_mv Journal of Information Systems and Technology Management; v. 2 n. 2 (2005); 167-187
Journal of Information Systems and Technology Management; Vol. 2 No. 2 (2005); 167-187
Journal of Information Systems and Technology Management; Vol. 2 Núm. 2 (2005); 167-187
1807-1775
reponame:Journal of Information Systems and Technology Management (Online)
instname:Universidade de São Paulo (USP)
instacron:USP
instname_str Universidade de São Paulo (USP)
instacron_str USP
institution USP
reponame_str Journal of Information Systems and Technology Management (Online)
collection Journal of Information Systems and Technology Management (Online)
repository.name.fl_str_mv Journal of Information Systems and Technology Management (Online) - Universidade de São Paulo (USP)
repository.mail.fl_str_mv ||jistem@usp.br
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