Un estudio exploratorio sobre los factores críticos de éxito en la implantación de sistemas de planeación de recursos empresariales (ERP) en Venezuela
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Data de Publicação: | 2005 |
Tipo de documento: | Artigo |
Idioma: | spa |
Título da fonte: | Journal of Information Systems and Technology Management (Online) |
Texto Completo: | https://www.revistas.usp.br/jistem/article/view/12743 |
Resumo: | This paper reports on an exploratory study, carried out in seven Venezuelan organizations who have successfully implemented an enterprise resource planning (ERP) system. The data were collected by means of both a questionnaire and of conducted interviews to the seven project managers of the project of implementation of ERP systems in these enterprises. The purpose of the study was to know the perceptions the project managers, on aspects and activities of the process of implementing an ERP system and that are strongly correlated with the Critical Success Factors (FCE's) for this kind of projects. The FCE's were identified in a deep revision of the literature. The questionnaire included, among others, questions on the top management support to the project, the process of selection of the system, team work implementation and the participation and training of the users. Additionally were identified the problems that organizations confronted during the implementation process. The study concludes that organizations must take care the elements that indicate the FCE's, because them hit positively the project, additionally describe aspects, which must take into account the enterprises who are in the process to adopt an ERP system to facilitate its implementation. |
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Journal of Information Systems and Technology Management (Online) |
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Un estudio exploratorio sobre los factores críticos de éxito en la implantación de sistemas de planeación de recursos empresariales (ERP) en Venezuela An exploratory study on the critical success factors in the implementation of enterprise resource planning systems in Venezuela Enterprise Resource Planning SystemsCritical Success FactorsSystems ImplementationVenezuela This paper reports on an exploratory study, carried out in seven Venezuelan organizations who have successfully implemented an enterprise resource planning (ERP) system. The data were collected by means of both a questionnaire and of conducted interviews to the seven project managers of the project of implementation of ERP systems in these enterprises. The purpose of the study was to know the perceptions the project managers, on aspects and activities of the process of implementing an ERP system and that are strongly correlated with the Critical Success Factors (FCE's) for this kind of projects. The FCE's were identified in a deep revision of the literature. The questionnaire included, among others, questions on the top management support to the project, the process of selection of the system, team work implementation and the participation and training of the users. Additionally were identified the problems that organizations confronted during the implementation process. The study concludes that organizations must take care the elements that indicate the FCE's, because them hit positively the project, additionally describe aspects, which must take into account the enterprises who are in the process to adopt an ERP system to facilitate its implementation. Este trabajo reporta los resultados de un estudio exploratorio, efectuado en siete organizaciones venezolanas que implantaron exitosamente un sistema de planeación de recursos empresariales (ERP). Los datos fueron recolectados por medio de un cuestionario y de entrevistas efectuadas a los siete gerentes del proyecto de implantación del sistema ERP. La finalidad del estudio fue la de conocer las percepciones de los gerentes de proyecto, sobre aspectos y actividades del proceso de implantación del sistema ERP y que están fuertemente correlacionadas con los Factores Críticos de Éxito (FCE) para esta clase de implantaciones. Los FCE se identificaron en una profunda revisión de la literatura. Se efectuaron, entre otras, preguntas sobre el apoyo de la alta gerencia al proyecto, el proceso de selección del sistema, la composicióndel equipo de trabajo y la participación y entrenamiento de los usuarios. Adicionalmente se identificaron los principales problemas que afrontaron las organizaciones durante el proceso de implantación. El estudio concluye que las empresas deben prestar mucha atención a los elementos que señalan los FCE, ya que estos impactan positivamente en el proyecto, adicionalmente se describen una serie de aspectos, que deben tomar en cuenta las organizaciones que están en el proceso de adoptar un sistema ERP para facilitar la implantación del sistema. TECSI - FEA - Universidade de São Paulo. Faculdade de Economia, Administração, Contabilidade e Atuária2005-01-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://www.revistas.usp.br/jistem/article/view/1274310.4301/S1807-17752005000200005Journal of Information Systems and Technology Management; v. 2 n. 2 (2005); 167-187Journal of Information Systems and Technology Management; Vol. 2 No. 2 (2005); 167-187Journal of Information Systems and Technology Management; Vol. 2 Núm. 2 (2005); 167-1871807-1775reponame:Journal of Information Systems and Technology Management (Online)instname:Universidade de São Paulo (USP)instacron:USPspahttps://www.revistas.usp.br/jistem/article/view/12743/14523Copyright (c) 2018 JISTEM - Journal of Information Systems and Technology Management (Online)info:eu-repo/semantics/openAccessColmenares, Leopoldo E.2014-05-18T12:46:34Zoai:revistas.usp.br:article/12743Revistahttp://www.scielo.br/scielo.php?script=sci_serial&pid=1807-1775&lng=pt&nrm=isoPUBhttps://old.scielo.br/oai/scielo-oai.php||jistem@usp.br1807-17751807-1775opendoar:2014-05-18T12:46:34Journal of Information Systems and Technology Management (Online) - Universidade de São Paulo (USP)false |
dc.title.none.fl_str_mv |
Un estudio exploratorio sobre los factores críticos de éxito en la implantación de sistemas de planeación de recursos empresariales (ERP) en Venezuela An exploratory study on the critical success factors in the implementation of enterprise resource planning systems in Venezuela |
title |
Un estudio exploratorio sobre los factores críticos de éxito en la implantación de sistemas de planeación de recursos empresariales (ERP) en Venezuela |
spellingShingle |
Un estudio exploratorio sobre los factores críticos de éxito en la implantación de sistemas de planeación de recursos empresariales (ERP) en Venezuela Colmenares, Leopoldo E. Enterprise Resource Planning Systems Critical Success Factors Systems Implementation Venezuela |
title_short |
Un estudio exploratorio sobre los factores críticos de éxito en la implantación de sistemas de planeación de recursos empresariales (ERP) en Venezuela |
title_full |
Un estudio exploratorio sobre los factores críticos de éxito en la implantación de sistemas de planeación de recursos empresariales (ERP) en Venezuela |
title_fullStr |
Un estudio exploratorio sobre los factores críticos de éxito en la implantación de sistemas de planeación de recursos empresariales (ERP) en Venezuela |
title_full_unstemmed |
Un estudio exploratorio sobre los factores críticos de éxito en la implantación de sistemas de planeación de recursos empresariales (ERP) en Venezuela |
title_sort |
Un estudio exploratorio sobre los factores críticos de éxito en la implantación de sistemas de planeación de recursos empresariales (ERP) en Venezuela |
author |
Colmenares, Leopoldo E. |
author_facet |
Colmenares, Leopoldo E. |
author_role |
author |
dc.contributor.author.fl_str_mv |
Colmenares, Leopoldo E. |
dc.subject.por.fl_str_mv |
Enterprise Resource Planning Systems Critical Success Factors Systems Implementation Venezuela |
topic |
Enterprise Resource Planning Systems Critical Success Factors Systems Implementation Venezuela |
description |
This paper reports on an exploratory study, carried out in seven Venezuelan organizations who have successfully implemented an enterprise resource planning (ERP) system. The data were collected by means of both a questionnaire and of conducted interviews to the seven project managers of the project of implementation of ERP systems in these enterprises. The purpose of the study was to know the perceptions the project managers, on aspects and activities of the process of implementing an ERP system and that are strongly correlated with the Critical Success Factors (FCE's) for this kind of projects. The FCE's were identified in a deep revision of the literature. The questionnaire included, among others, questions on the top management support to the project, the process of selection of the system, team work implementation and the participation and training of the users. Additionally were identified the problems that organizations confronted during the implementation process. The study concludes that organizations must take care the elements that indicate the FCE's, because them hit positively the project, additionally describe aspects, which must take into account the enterprises who are in the process to adopt an ERP system to facilitate its implementation. |
publishDate |
2005 |
dc.date.none.fl_str_mv |
2005-01-01 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://www.revistas.usp.br/jistem/article/view/12743 10.4301/S1807-17752005000200005 |
url |
https://www.revistas.usp.br/jistem/article/view/12743 |
identifier_str_mv |
10.4301/S1807-17752005000200005 |
dc.language.iso.fl_str_mv |
spa |
language |
spa |
dc.relation.none.fl_str_mv |
https://www.revistas.usp.br/jistem/article/view/12743/14523 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2018 JISTEM - Journal of Information Systems and Technology Management (Online) info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2018 JISTEM - Journal of Information Systems and Technology Management (Online) |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
TECSI - FEA - Universidade de São Paulo. Faculdade de Economia, Administração, Contabilidade e Atuária |
publisher.none.fl_str_mv |
TECSI - FEA - Universidade de São Paulo. Faculdade de Economia, Administração, Contabilidade e Atuária |
dc.source.none.fl_str_mv |
Journal of Information Systems and Technology Management; v. 2 n. 2 (2005); 167-187 Journal of Information Systems and Technology Management; Vol. 2 No. 2 (2005); 167-187 Journal of Information Systems and Technology Management; Vol. 2 Núm. 2 (2005); 167-187 1807-1775 reponame:Journal of Information Systems and Technology Management (Online) instname:Universidade de São Paulo (USP) instacron:USP |
instname_str |
Universidade de São Paulo (USP) |
instacron_str |
USP |
institution |
USP |
reponame_str |
Journal of Information Systems and Technology Management (Online) |
collection |
Journal of Information Systems and Technology Management (Online) |
repository.name.fl_str_mv |
Journal of Information Systems and Technology Management (Online) - Universidade de São Paulo (USP) |
repository.mail.fl_str_mv |
||jistem@usp.br |
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1809284035283779584 |