O impacto do “método 5s” na cultura organizacional em instituição de segurança pública: um estudo de caso

• Autor(a) principal: Ribeiro, Letícia Miranda
• Data de Publicação: 2017
• Tipo de documento: Trabalho de conclusão de curso
• Idioma: por
• Título da fonte: Repositório Universitário da Ânima (RUNA)
• Texto Completo: https://repositorio.animaeducacao.com.br/handle/ANIMA/12156
• topic: Método 5s; Gestão de qualidade; Cultura organizacional

In times when public resources are increasingly scarce, organizations must look for management tools that help them to meet existing demands more effectively, thus providing more knowledge and optimization of processes, adding value and efficiency to the organization. The 5S model is a basic quality tool. It was developed with the purpose of improving the management of the manager in his routine, to potentiate this management, to promote the acculturation of the people to an economy environment, to optimize the organization, the cleaning, hygiene and the discipline. This tool is divided into 5 senses, the words are of Japanese origin and have been translated for better understanding: Seiri - Sense of use, Seiton - Sense of ordering, Seisou - sense of cleanliness, Seiketsu - sense of health and Shitssuke - sense of discipline . For the Japanese, a clean, organized environment enhances the quality and productivity of an organization. Thus, the present study aims to analyze the impact of the 5S method on the organizational culture of a Public Safety institution. The data were collected together with the federal military of two units that make up a Public Security institution. It is a descriptive research, where the bibliographic method was used and thus it is considered an applied research, because the research was motivated by the need to solve concrete problems. The strategy used to collect the data was through a questionnaire, composed of questions that followed the Likert scale. The average Ranking was used to analyze the data. With the realization of the study, it was possible to realize that if the 5S tool were implemented, the organizational culture of one of the units surveyed would not be totally affected, since the manager of the unit already uses a quality policy that even without being expressed is visible by the way That your subordinates respond to. However, if it were implemented in the other unit, the impact on the culture will be great, since the manager should not only implant the method, it should generate both behavioral and managerial changes. It can be said that some simple actions can have a great impact, the educational process of awareness involves changes of habits and behaviors of both the manager and all that make up the institution.