Analysis of a tool ergonomic working in air traffic control: perceptions of operators and contributions to workload
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Data de Publicação: | 2012 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Revista Produção Online |
Texto Completo: | https://www.producaoonline.org.br/rpo/article/view/541 |
Resumo: | The aim of this study was to evaluate the perception of the operators and the role of the strips in the workload of air traffic controllers in light of the ergonomic analysis of work. It was developed during the data collection for the doctoral thesis defended in 2007 at the Post-graduate in Production Engineering at UFSC. Submitted to and approved by the Ethics Committee in Research of the Tuiuti University of Paraná. A number of 35 military operators of both sexes (80% male and 20% female) participated, all belonging to the Brazilian Air Force, which carried out their functions in the Second Integrated Center of Air Defense and Air Traffic Control (CINDACTA II), located in Curitiba-PR. It was used the methodology of analysis of work ergonomics. The results made it possible to know the content of the prescribed electronic strip and the complexity of work in real activity, such as the manual entry of the strip and the AFIL flight plan. It was verified that the operators build operational strategies in terms of organization of the strips in order to facilitate their work. The conclusion is that in the work of air traffic controller there are several interacting variables, and when the content of the work required is different from what is established, the workload increases, which may endanger the health of workers as well as aircraft safety. |
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Analysis of a tool ergonomic working in air traffic control: perceptions of operators and contributions to workloadAnálise ergonômica de uma ferramenta de trabalho no controle de tráfego aéreo: percepção dos operadores e contribuições para a carga de trabalhoAir traffic controller. Workload. Operator. Ergonomic analysis. Memorization.Controlador de tráfego aéreo. Carga de trabalho. Operador. Análise ergonômica. Memorização.The aim of this study was to evaluate the perception of the operators and the role of the strips in the workload of air traffic controllers in light of the ergonomic analysis of work. It was developed during the data collection for the doctoral thesis defended in 2007 at the Post-graduate in Production Engineering at UFSC. Submitted to and approved by the Ethics Committee in Research of the Tuiuti University of Paraná. A number of 35 military operators of both sexes (80% male and 20% female) participated, all belonging to the Brazilian Air Force, which carried out their functions in the Second Integrated Center of Air Defense and Air Traffic Control (CINDACTA II), located in Curitiba-PR. It was used the methodology of analysis of work ergonomics. The results made it possible to know the content of the prescribed electronic strip and the complexity of work in real activity, such as the manual entry of the strip and the AFIL flight plan. It was verified that the operators build operational strategies in terms of organization of the strips in order to facilitate their work. The conclusion is that in the work of air traffic controller there are several interacting variables, and when the content of the work required is different from what is established, the workload increases, which may endanger the health of workers as well as aircraft safety.O objetivo do estudo foi avaliar as percepções dos operadores e as contribuições das fichas de progressão de vôo (strips) na carga de trabalho dos controladores de tráfego aéreo, à luz da Análise Ergonômica do Trabalho (AET). Participaram 35 operadores militares de ambos os sexos (80% masculino e 20% feminino), pertencentes à Força Aérea Brasileira, os quais desenvolviam suas funções no Segundo Centro Integrado de Defesa Aérea e Controle de Tráfego Aéreo (CINDACTA II), localizado em Curitiba/PR. Aplicou-se a metodologia da análise ergonômica do trabalho. Os resultados possibilitaram conhecer o conteúdo prescrito da strip eletrônica e a complexidade do trabalho na atividade real, como por exemplo, o preenchimento manual da strip e o plano de vôo AFIL. Verificou-se que os operadores constroem estratégias operatórias em termos de organização das strips a fim de facilitar o seu trabalho. Conclui-se que no trabalho do controlador de tráfego aéreo existe uma série de variáveis interagindo, e quando o conteúdo do trabalho requerido é diferente do que é estabelecido, a carga de trabalho aumenta, podendo colocar em risco a saúde dos trabalhadores e a segurança da aviação.Associação Brasileira de Engenharia de Produção2012-11-16info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfaudio/mpeghttps://www.producaoonline.org.br/rpo/article/view/54110.14488/1676-1901.v12i4.541Revista Produção Online; Vol. 12 No. 4 (2012); 856-875Revista Produção Online; v. 12 n. 4 (2012); 856-8751676-1901reponame:Revista Produção Onlineinstname:Associação Brasileira de Engenharia de Produção (ABEPRO)instacron:ABEPROporhttps://www.producaoonline.org.br/rpo/article/view/541/945https://www.producaoonline.org.br/rpo/article/view/541/948Copyright (c) 2014 Revista Produção Onlineinfo:eu-repo/semantics/openAccessMotter, Arlete AnaGontijo, Leila Amaral2015-11-11T17:25:46Zoai:ojs.emnuvens.com.br:article/541Revistahttp://producaoonline.org.br/rpoPUBhttps://www.producaoonline.org.br/rpo/oai||producaoonline@gmail.com1676-19011676-1901opendoar:2015-11-11T17:25:46Revista Produção Online - Associação Brasileira de Engenharia de Produção (ABEPRO)false |
dc.title.none.fl_str_mv |
Analysis of a tool ergonomic working in air traffic control: perceptions of operators and contributions to workload Análise ergonômica de uma ferramenta de trabalho no controle de tráfego aéreo: percepção dos operadores e contribuições para a carga de trabalho |
title |
Analysis of a tool ergonomic working in air traffic control: perceptions of operators and contributions to workload |
spellingShingle |
Analysis of a tool ergonomic working in air traffic control: perceptions of operators and contributions to workload Motter, Arlete Ana Air traffic controller. Workload. Operator. Ergonomic analysis. Memorization. Controlador de tráfego aéreo. Carga de trabalho. Operador. Análise ergonômica. Memorização. |
title_short |
Analysis of a tool ergonomic working in air traffic control: perceptions of operators and contributions to workload |
title_full |
Analysis of a tool ergonomic working in air traffic control: perceptions of operators and contributions to workload |
title_fullStr |
Analysis of a tool ergonomic working in air traffic control: perceptions of operators and contributions to workload |
title_full_unstemmed |
Analysis of a tool ergonomic working in air traffic control: perceptions of operators and contributions to workload |
title_sort |
Analysis of a tool ergonomic working in air traffic control: perceptions of operators and contributions to workload |
author |
Motter, Arlete Ana |
author_facet |
Motter, Arlete Ana Gontijo, Leila Amaral |
author_role |
author |
author2 |
Gontijo, Leila Amaral |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Motter, Arlete Ana Gontijo, Leila Amaral |
dc.subject.por.fl_str_mv |
Air traffic controller. Workload. Operator. Ergonomic analysis. Memorization. Controlador de tráfego aéreo. Carga de trabalho. Operador. Análise ergonômica. Memorização. |
topic |
Air traffic controller. Workload. Operator. Ergonomic analysis. Memorization. Controlador de tráfego aéreo. Carga de trabalho. Operador. Análise ergonômica. Memorização. |
description |
The aim of this study was to evaluate the perception of the operators and the role of the strips in the workload of air traffic controllers in light of the ergonomic analysis of work. It was developed during the data collection for the doctoral thesis defended in 2007 at the Post-graduate in Production Engineering at UFSC. Submitted to and approved by the Ethics Committee in Research of the Tuiuti University of Paraná. A number of 35 military operators of both sexes (80% male and 20% female) participated, all belonging to the Brazilian Air Force, which carried out their functions in the Second Integrated Center of Air Defense and Air Traffic Control (CINDACTA II), located in Curitiba-PR. It was used the methodology of analysis of work ergonomics. The results made it possible to know the content of the prescribed electronic strip and the complexity of work in real activity, such as the manual entry of the strip and the AFIL flight plan. It was verified that the operators build operational strategies in terms of organization of the strips in order to facilitate their work. The conclusion is that in the work of air traffic controller there are several interacting variables, and when the content of the work required is different from what is established, the workload increases, which may endanger the health of workers as well as aircraft safety. |
publishDate |
2012 |
dc.date.none.fl_str_mv |
2012-11-16 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://www.producaoonline.org.br/rpo/article/view/541 10.14488/1676-1901.v12i4.541 |
url |
https://www.producaoonline.org.br/rpo/article/view/541 |
identifier_str_mv |
10.14488/1676-1901.v12i4.541 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://www.producaoonline.org.br/rpo/article/view/541/945 https://www.producaoonline.org.br/rpo/article/view/541/948 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2014 Revista Produção Online info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2014 Revista Produção Online |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf audio/mpeg |
dc.publisher.none.fl_str_mv |
Associação Brasileira de Engenharia de Produção |
publisher.none.fl_str_mv |
Associação Brasileira de Engenharia de Produção |
dc.source.none.fl_str_mv |
Revista Produção Online; Vol. 12 No. 4 (2012); 856-875 Revista Produção Online; v. 12 n. 4 (2012); 856-875 1676-1901 reponame:Revista Produção Online instname:Associação Brasileira de Engenharia de Produção (ABEPRO) instacron:ABEPRO |
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Associação Brasileira de Engenharia de Produção (ABEPRO) |
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ABEPRO |
institution |
ABEPRO |
reponame_str |
Revista Produção Online |
collection |
Revista Produção Online |
repository.name.fl_str_mv |
Revista Produção Online - Associação Brasileira de Engenharia de Produção (ABEPRO) |
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||producaoonline@gmail.com |
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