Informational behavior of LGBTQIA+ undergraduate students from a public higher education institution

• Autor(a) principal: Gil, Mirella Fernanda Leite
• Data de Publicação: 2022
• Outros Autores: Valentim, Marta Lígia Pomim
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Revista EDICIC
• Texto Completo: https://ojs.edicic.org/revistaedicic/article/view/166
• topic: Comportamiento Informacional; Estudio de Usuario; Productos y Servicios de Información; Comunidad LGBTQIA; Comportamento Informacional; Estudo de Usuários; Produtos e Serviços de Informação; Comunidade LGBTQIA .; Informational Behavior; User Study; Information Products and Services; LGBTQIA Community

This work aimed to characterize the informational behavior of the LGBTQIA+ community at Sao Paulo State University, Marilia campus. The choice of theme refers to the need to research aspects related to informational behavior interrelated to social groups in situations of vulnerability. Therefore, the following problem questions were established: how do LGBTQIA+ people find information related to their experience? What are the sources of information used? What is the purpose of the searches performed? Regarding the methodological procedures, it is qualitative research, of the descriptive-exploratory type. The research method adopted was the 'Case Study', data collection was carried out through the application of a questionnaire with open questions. From the bibliographic survey, it became evident that there is still little bibliographic material published on this topic in the literature in the areas of Information Science and Librarianship. The findings obtained through the application of the questionnaire revealed that members of the LGBTQIA+ community have specific informational needs that, unfortunately, have been neglected so far. It is concluded that the information services provided to the researched community must be diversified, in order to meet the existing informational demands.