Ethnography in organizational studies: a reflection on the importance of performance evaluation in tourism
Autor(a) principal: | |
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Data de Publicação: | 2020 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Independent Journal of Management & Production |
Texto Completo: | http://www.ijmp.jor.br/index.php/ijmp/article/view/1230 |
Resumo: | The present research aims to understand the feasibility of developing a multidimensional model of performance evaluation for organizational control in companies through ethnographic research. Thus, a bibliographic analysis of the studies presented in the four main events of the Brazilian organizational studies – the Colloquium of Epistemology and Sociology of Administration Science, CBEO, EnANPAD and EnEO - and in the research bases SPELL and EBSCO. The measurement of performance in a company has become a relevant subject for both academic research and practical application, because organizational control of organizational control serves to evaluate and improve the various organizational processes to establish goals and achieve performance standards that become competitive in the market. Given this context, we can see that there is a vast possibility of development in this field, through an ethnographic research, through an investigation capable of showing practices, people, groups, cultures and networks of social relations that participate differently from the tourist market, since the environment in which companies are increasingly turbulent and unstable, and decision makers are constantly seeking methods to achieve improvements in organizational performance. In this sense, it is concluded that this research offers theoretical information that can help in future studies that seek to develop a multidimensional model of indicators, besides being a source of data on the diversity of organizational indicators. |
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Independent Journal of Management & Production |
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Ethnography in organizational studies: a reflection on the importance of performance evaluation in tourismMultidimensionalHospitalityPerformance.The present research aims to understand the feasibility of developing a multidimensional model of performance evaluation for organizational control in companies through ethnographic research. Thus, a bibliographic analysis of the studies presented in the four main events of the Brazilian organizational studies – the Colloquium of Epistemology and Sociology of Administration Science, CBEO, EnANPAD and EnEO - and in the research bases SPELL and EBSCO. The measurement of performance in a company has become a relevant subject for both academic research and practical application, because organizational control of organizational control serves to evaluate and improve the various organizational processes to establish goals and achieve performance standards that become competitive in the market. Given this context, we can see that there is a vast possibility of development in this field, through an ethnographic research, through an investigation capable of showing practices, people, groups, cultures and networks of social relations that participate differently from the tourist market, since the environment in which companies are increasingly turbulent and unstable, and decision makers are constantly seeking methods to achieve improvements in organizational performance. In this sense, it is concluded that this research offers theoretical information that can help in future studies that seek to develop a multidimensional model of indicators, besides being a source of data on the diversity of organizational indicators.Independent2020-12-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdftext/htmlhttp://www.ijmp.jor.br/index.php/ijmp/article/view/123010.14807/ijmp.v11i7.1230Independent Journal of Management & Production; Vol. 11 No. 7 (2020): Independent Journal of Management & Production; 2547-25672236-269X2236-269Xreponame:Independent Journal of Management & Productioninstname:Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP)instacron:IJM&Penghttp://www.ijmp.jor.br/index.php/ijmp/article/view/1230/1484http://www.ijmp.jor.br/index.php/ijmp/article/view/1230/1485Copyright (c) 2020 Rogeane Morais Ribeiro, Ruan Carlos dos Santos, Maria do Socorro Silva Mesquita, Cristiane Saboia Barroshttp://creativecommons.org/licenses/by-nc-sa/4.0info:eu-repo/semantics/openAccessRibeiro, Rogeane MoraisSantos, Ruan Carlos dosMesquita, Maria do Socorro SilvaBarros, Cristiane Saboia2020-12-01T04:01:33Zoai:www.ijmp.jor.br:article/1230Revistahttp://www.ijmp.jor.br/PUBhttp://www.ijmp.jor.br/index.php/ijmp/oaiijmp@ijmp.jor.br||paulo@paulorodrigues.pro.br||2236-269X2236-269Xopendoar:2020-12-01T04:01:33Independent Journal of Management & Production - Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP)false |
dc.title.none.fl_str_mv |
Ethnography in organizational studies: a reflection on the importance of performance evaluation in tourism |
title |
Ethnography in organizational studies: a reflection on the importance of performance evaluation in tourism |
spellingShingle |
Ethnography in organizational studies: a reflection on the importance of performance evaluation in tourism Ribeiro, Rogeane Morais Multidimensional Hospitality Performance. |
title_short |
Ethnography in organizational studies: a reflection on the importance of performance evaluation in tourism |
title_full |
Ethnography in organizational studies: a reflection on the importance of performance evaluation in tourism |
title_fullStr |
Ethnography in organizational studies: a reflection on the importance of performance evaluation in tourism |
title_full_unstemmed |
Ethnography in organizational studies: a reflection on the importance of performance evaluation in tourism |
title_sort |
Ethnography in organizational studies: a reflection on the importance of performance evaluation in tourism |
author |
Ribeiro, Rogeane Morais |
author_facet |
Ribeiro, Rogeane Morais Santos, Ruan Carlos dos Mesquita, Maria do Socorro Silva Barros, Cristiane Saboia |
author_role |
author |
author2 |
Santos, Ruan Carlos dos Mesquita, Maria do Socorro Silva Barros, Cristiane Saboia |
author2_role |
author author author |
dc.contributor.author.fl_str_mv |
Ribeiro, Rogeane Morais Santos, Ruan Carlos dos Mesquita, Maria do Socorro Silva Barros, Cristiane Saboia |
dc.subject.por.fl_str_mv |
Multidimensional Hospitality Performance. |
topic |
Multidimensional Hospitality Performance. |
description |
The present research aims to understand the feasibility of developing a multidimensional model of performance evaluation for organizational control in companies through ethnographic research. Thus, a bibliographic analysis of the studies presented in the four main events of the Brazilian organizational studies – the Colloquium of Epistemology and Sociology of Administration Science, CBEO, EnANPAD and EnEO - and in the research bases SPELL and EBSCO. The measurement of performance in a company has become a relevant subject for both academic research and practical application, because organizational control of organizational control serves to evaluate and improve the various organizational processes to establish goals and achieve performance standards that become competitive in the market. Given this context, we can see that there is a vast possibility of development in this field, through an ethnographic research, through an investigation capable of showing practices, people, groups, cultures and networks of social relations that participate differently from the tourist market, since the environment in which companies are increasingly turbulent and unstable, and decision makers are constantly seeking methods to achieve improvements in organizational performance. In this sense, it is concluded that this research offers theoretical information that can help in future studies that seek to develop a multidimensional model of indicators, besides being a source of data on the diversity of organizational indicators. |
publishDate |
2020 |
dc.date.none.fl_str_mv |
2020-12-01 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://www.ijmp.jor.br/index.php/ijmp/article/view/1230 10.14807/ijmp.v11i7.1230 |
url |
http://www.ijmp.jor.br/index.php/ijmp/article/view/1230 |
identifier_str_mv |
10.14807/ijmp.v11i7.1230 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
http://www.ijmp.jor.br/index.php/ijmp/article/view/1230/1484 http://www.ijmp.jor.br/index.php/ijmp/article/view/1230/1485 |
dc.rights.driver.fl_str_mv |
http://creativecommons.org/licenses/by-nc-sa/4.0 info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
http://creativecommons.org/licenses/by-nc-sa/4.0 |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf text/html |
dc.publisher.none.fl_str_mv |
Independent |
publisher.none.fl_str_mv |
Independent |
dc.source.none.fl_str_mv |
Independent Journal of Management & Production; Vol. 11 No. 7 (2020): Independent Journal of Management & Production; 2547-2567 2236-269X 2236-269X reponame:Independent Journal of Management & Production instname:Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP) instacron:IJM&P |
instname_str |
Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP) |
instacron_str |
IJM&P |
institution |
IJM&P |
reponame_str |
Independent Journal of Management & Production |
collection |
Independent Journal of Management & Production |
repository.name.fl_str_mv |
Independent Journal of Management & Production - Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP) |
repository.mail.fl_str_mv |
ijmp@ijmp.jor.br||paulo@paulorodrigues.pro.br|| |
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1797220492896108544 |