A critical analysis of quality managment implementation in a small brazilian company
Autor(a) principal: | |
---|---|
Data de Publicação: | 2014 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Independent Journal of Management & Production |
Texto Completo: | http://www.ijmp.jor.br/index.php/ijmp/article/view/121 |
Resumo: | This project involves identifying major organizational changes occurred in a small company in the printing supplies sector as it implemented the ISO 9001:2000 standard. The case study methodology was used through exploratory research to conduct semi-structured interviews with six employees in addition to participant observation. The desired outcome of this article is the identification of the benefits and difficulties encountered in the implementation process and a comparison between the new and previous practices. The main results of the research relate to the process of professionalization of management practices of the company and the improved internal processes. |
id |
IJMP_8e4e4497c1e1e626cdf31def4ebefc19 |
---|---|
oai_identifier_str |
oai:www.ijmp.jor.br:article/121 |
network_acronym_str |
IJMP |
network_name_str |
Independent Journal of Management & Production |
repository_id_str |
|
spelling |
A critical analysis of quality managment implementation in a small brazilian companyISO 9001Small companyOrganizational changesQuality ManagementThis project involves identifying major organizational changes occurred in a small company in the printing supplies sector as it implemented the ISO 9001:2000 standard. The case study methodology was used through exploratory research to conduct semi-structured interviews with six employees in addition to participant observation. The desired outcome of this article is the identification of the benefits and difficulties encountered in the implementation process and a comparison between the new and previous practices. The main results of the research relate to the process of professionalization of management practices of the company and the improved internal processes.Independent2014-05-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdftext/htmlhttp://www.ijmp.jor.br/index.php/ijmp/article/view/12110.14807/ijmp.v5i2.121Independent Journal of Management & Production; Vol. 5 No. 2 (2014): Independent Journal of Management & Production; 398-4162236-269X2236-269Xreponame:Independent Journal of Management & Productioninstname:Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP)instacron:IJM&Penghttp://www.ijmp.jor.br/index.php/ijmp/article/view/121/108http://www.ijmp.jor.br/index.php/ijmp/article/view/121/379Schmitz Rauber, JonathanViana Borges, Marco AntonioManoel Júnior, Márcio LaênioPacheco, Diego Augusto de Jesusinfo:eu-repo/semantics/openAccess2024-04-24T12:36:27Zoai:www.ijmp.jor.br:article/121Revistahttp://www.ijmp.jor.br/PUBhttp://www.ijmp.jor.br/index.php/ijmp/oaiijmp@ijmp.jor.br||paulo@paulorodrigues.pro.br||2236-269X2236-269Xopendoar:2024-04-24T12:36:27Independent Journal of Management & Production - Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP)false |
dc.title.none.fl_str_mv |
A critical analysis of quality managment implementation in a small brazilian company |
title |
A critical analysis of quality managment implementation in a small brazilian company |
spellingShingle |
A critical analysis of quality managment implementation in a small brazilian company Schmitz Rauber, Jonathan ISO 9001 Small company Organizational changes Quality Management |
title_short |
A critical analysis of quality managment implementation in a small brazilian company |
title_full |
A critical analysis of quality managment implementation in a small brazilian company |
title_fullStr |
A critical analysis of quality managment implementation in a small brazilian company |
title_full_unstemmed |
A critical analysis of quality managment implementation in a small brazilian company |
title_sort |
A critical analysis of quality managment implementation in a small brazilian company |
author |
Schmitz Rauber, Jonathan |
author_facet |
Schmitz Rauber, Jonathan Viana Borges, Marco Antonio Manoel Júnior, Márcio Laênio Pacheco, Diego Augusto de Jesus |
author_role |
author |
author2 |
Viana Borges, Marco Antonio Manoel Júnior, Márcio Laênio Pacheco, Diego Augusto de Jesus |
author2_role |
author author author |
dc.contributor.author.fl_str_mv |
Schmitz Rauber, Jonathan Viana Borges, Marco Antonio Manoel Júnior, Márcio Laênio Pacheco, Diego Augusto de Jesus |
dc.subject.por.fl_str_mv |
ISO 9001 Small company Organizational changes Quality Management |
topic |
ISO 9001 Small company Organizational changes Quality Management |
description |
This project involves identifying major organizational changes occurred in a small company in the printing supplies sector as it implemented the ISO 9001:2000 standard. The case study methodology was used through exploratory research to conduct semi-structured interviews with six employees in addition to participant observation. The desired outcome of this article is the identification of the benefits and difficulties encountered in the implementation process and a comparison between the new and previous practices. The main results of the research relate to the process of professionalization of management practices of the company and the improved internal processes. |
publishDate |
2014 |
dc.date.none.fl_str_mv |
2014-05-01 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://www.ijmp.jor.br/index.php/ijmp/article/view/121 10.14807/ijmp.v5i2.121 |
url |
http://www.ijmp.jor.br/index.php/ijmp/article/view/121 |
identifier_str_mv |
10.14807/ijmp.v5i2.121 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
http://www.ijmp.jor.br/index.php/ijmp/article/view/121/108 http://www.ijmp.jor.br/index.php/ijmp/article/view/121/379 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf text/html |
dc.publisher.none.fl_str_mv |
Independent |
publisher.none.fl_str_mv |
Independent |
dc.source.none.fl_str_mv |
Independent Journal of Management & Production; Vol. 5 No. 2 (2014): Independent Journal of Management & Production; 398-416 2236-269X 2236-269X reponame:Independent Journal of Management & Production instname:Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP) instacron:IJM&P |
instname_str |
Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP) |
instacron_str |
IJM&P |
institution |
IJM&P |
reponame_str |
Independent Journal of Management & Production |
collection |
Independent Journal of Management & Production |
repository.name.fl_str_mv |
Independent Journal of Management & Production - Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP) |
repository.mail.fl_str_mv |
ijmp@ijmp.jor.br||paulo@paulorodrigues.pro.br|| |
_version_ |
1797220490038738944 |