Competências hard e soft skills para gestão de projetos logísticos outbound baseados em modelos de maturidade

Detalhes bibliográficos
Autor(a) principal: Daneluci, Gilmar de Carvalho
Data de Publicação: 2021
Tipo de documento: Dissertação
Idioma: por
Título da fonte: Biblioteca Digital de Teses e Dissertações da Uninove
Texto Completo: http://bibliotecatede.uninove.br/handle/tede/2573
Resumo: The logistics market is strategic for a country, exerting great influence on the economy and for companies, it is also the means to generate value for customers and shareholders. In a social scenario accelerated by digital transformation and the pandemic, outbund logistics have become increasingly present in our lives. One of the consequences of all this change is the complexity of managing projects that demand new skills, or even those that are old, but need adaptation. It is also noted that maturity models in project management have been gaining notoriety, and efforts are increasingly made to develop organizational skills in this area. In this context, we aim, with this research, to describe the hard skills and soft skills needed to work efficiently in outbound logistics projects, based on maturity models. Therefore, this study adopts, to achieve this objective, a qualitative research approach of descriptive exploratory character with the use of multiple cases, through in-depth interviews with professionals with more than five years of experience, and who are active in management outbound logistics projects. Two systematic literature reviews were also carried out, the first to explore the theme and the problem, and the second to understand the hard skill and soft skills described in the maturity models, and to compare with the current scenario of companies. In the interviews, it was identified that companies demand hard skill skills and soft skills that make up a strategy to achieve their goals. There are signs, therefore, that maturity in outbound logistics project management can contribute to the generation of competitive advantages. The results point to seven competences that come from maturity models in logistic projects. In addition, the research explores the competences in the literature within the maturity models and compares them with the competences of people involved in outbound logistics projects, as well as generating important information for professionals in this area. Thus, this research contributes from the moment it shares information to understand the necessary skills and providing important inputs for professionals working in the management of outbound logistics projects. Another contribution refers to the discovery of a new competence in outbound logistics projects, which is not included in the studied logistics maturity models.
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spelling Penha, RenatoPenha, RenatoSilva, Luciano Ferreira daKniess, Claudia Terezinhahttp://lattes.cnpq.br/5610373871173804Daneluci, Gilmar de Carvalho2021-10-04T21:59:01Z2021-06-18Daneluci, Gilmar de Carvalho. Competências hard e soft skills para gestão de projetos logísticos outbound baseados em modelos de maturidade. 2021. 92 f. Dissertação( Programa de Pós-Graduação em Gestão de Projetos) - Universidade Nove de Julho, São Paulo.http://bibliotecatede.uninove.br/handle/tede/2573The logistics market is strategic for a country, exerting great influence on the economy and for companies, it is also the means to generate value for customers and shareholders. In a social scenario accelerated by digital transformation and the pandemic, outbund logistics have become increasingly present in our lives. One of the consequences of all this change is the complexity of managing projects that demand new skills, or even those that are old, but need adaptation. It is also noted that maturity models in project management have been gaining notoriety, and efforts are increasingly made to develop organizational skills in this area. In this context, we aim, with this research, to describe the hard skills and soft skills needed to work efficiently in outbound logistics projects, based on maturity models. Therefore, this study adopts, to achieve this objective, a qualitative research approach of descriptive exploratory character with the use of multiple cases, through in-depth interviews with professionals with more than five years of experience, and who are active in management outbound logistics projects. Two systematic literature reviews were also carried out, the first to explore the theme and the problem, and the second to understand the hard skill and soft skills described in the maturity models, and to compare with the current scenario of companies. In the interviews, it was identified that companies demand hard skill skills and soft skills that make up a strategy to achieve their goals. There are signs, therefore, that maturity in outbound logistics project management can contribute to the generation of competitive advantages. The results point to seven competences that come from maturity models in logistic projects. In addition, the research explores the competences in the literature within the maturity models and compares them with the competences of people involved in outbound logistics projects, as well as generating important information for professionals in this area. Thus, this research contributes from the moment it shares information to understand the necessary skills and providing important inputs for professionals working in the management of outbound logistics projects. Another contribution refers to the discovery of a new competence in outbound logistics projects, which is not included in the studied logistics maturity models.O mercado logístico é estratégico para um país, exercendo grande influência na economia e para empresas, também é o meio para gerar valor a clientes e acionistas. Em um cenário social acelerado pela transformação digital e pela pandemia, a logística outbund se tornou cada vez mais presente nas nossas vidas. Uma das consequências de toda essa mudança é a complexidade para gerir projetos que demandam novas competências, ou mesmo aquelas que são antigas, mas que precisam de adaptações. Nota- se também que modelos de maturidade em gerenciamento de projetos vêm obtendo notoriedade, e cada vez mais são feitos esforços para desenvolver competências organizacionais nesta área. Nesse contexto, visamos, com essa pesquisa, descrever as competências hard skills e soft skills necessárias para atuação com eficiência, em projetos logísticos outbound, baseadas em modelos de maturidade. Para tanto, este estudo adota, para alcançar este objetivo, uma abordagem de pesquisa qualitativa de caráter exploratório descritiva com a utilização de casos múltiplos, por meio de entrevistas em profundidade com profissionais de mais de cinco anos de experiência, e que sejam atuantes em gerenciamento de projetos logísticos outbound. Também foram realizadas duas revisões sistemáticas da literatura, sendo a primeira para explorar o tema e o problema, e a segunda para entender as competências hard skill e soft skills descritas nos modelos de maturidade, e para comparar com o cenário atual das empresas. Nas entrevistas, foram identificadas que as empresas demandam competências hard skill e soft skills que compõem uma estratégia para atingir suas metas. Há indícios, portanto, de que a maturidade em gerenciamento de projetos logísticos outbound possa contribuir para a geração de vantagens competitivas. Os resultados apontam para sete competências que são oriundas de modelos de maturidade em projetos logísticos. Além disso, a pesquisa explora na literatura as competências dentro dos modelos de maturidade e compara com as competências das pessoas envolvidas em projetos logísticos outbound, bem como gera informações importantes para profissionais dessa área. Assim, essa pesquisa contribui a partir do momento que compartilha informações para a compreensão das competências necessárias e provendo insumos importantes para os profissionais que atuam no gerenciamento de projetos logísticos outbound. Outra contribuição refere-se a descoberta de uma nova competência em projetos logísticos outbound, que não consta nos modelos de maturidade logísticos pesquisados.Submitted by Nadir Basilio (nadirsb@uninove.br) on 2021-10-04T21:59:01Z No. of bitstreams: 1 Gilmar de Carvalho Daneluci.pdf: 1696755 bytes, checksum: 436c0741cd92b1240f5086d345f783a3 (MD5)Made available in DSpace on 2021-10-04T21:59:01Z (GMT). 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dc.title.por.fl_str_mv Competências hard e soft skills para gestão de projetos logísticos outbound baseados em modelos de maturidade
dc.title.alternative.eng.fl_str_mv Competencies of hard and soft skills for outbound logistics project management based on maturity models
title Competências hard e soft skills para gestão de projetos logísticos outbound baseados em modelos de maturidade
spellingShingle Competências hard e soft skills para gestão de projetos logísticos outbound baseados em modelos de maturidade
Daneluci, Gilmar de Carvalho
gestão de projetos
projetos logísticos
logística outbound
competências hard e soft skills
maturidade em projetos
project management
logistics projects
outbound logistics
hard and soft skills
project maturity
CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO
title_short Competências hard e soft skills para gestão de projetos logísticos outbound baseados em modelos de maturidade
title_full Competências hard e soft skills para gestão de projetos logísticos outbound baseados em modelos de maturidade
title_fullStr Competências hard e soft skills para gestão de projetos logísticos outbound baseados em modelos de maturidade
title_full_unstemmed Competências hard e soft skills para gestão de projetos logísticos outbound baseados em modelos de maturidade
title_sort Competências hard e soft skills para gestão de projetos logísticos outbound baseados em modelos de maturidade
author Daneluci, Gilmar de Carvalho
author_facet Daneluci, Gilmar de Carvalho
author_role author
dc.contributor.advisor1.fl_str_mv Penha, Renato
dc.contributor.referee1.fl_str_mv Penha, Renato
dc.contributor.referee2.fl_str_mv Silva, Luciano Ferreira da
dc.contributor.referee3.fl_str_mv Kniess, Claudia Terezinha
dc.contributor.authorLattes.fl_str_mv http://lattes.cnpq.br/5610373871173804
dc.contributor.author.fl_str_mv Daneluci, Gilmar de Carvalho
contributor_str_mv Penha, Renato
Penha, Renato
Silva, Luciano Ferreira da
Kniess, Claudia Terezinha
dc.subject.por.fl_str_mv gestão de projetos
projetos logísticos
logística outbound
competências hard e soft skills
maturidade em projetos
topic gestão de projetos
projetos logísticos
logística outbound
competências hard e soft skills
maturidade em projetos
project management
logistics projects
outbound logistics
hard and soft skills
project maturity
CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO
dc.subject.eng.fl_str_mv project management
logistics projects
outbound logistics
hard and soft skills
project maturity
dc.subject.cnpq.fl_str_mv CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO
description The logistics market is strategic for a country, exerting great influence on the economy and for companies, it is also the means to generate value for customers and shareholders. In a social scenario accelerated by digital transformation and the pandemic, outbund logistics have become increasingly present in our lives. One of the consequences of all this change is the complexity of managing projects that demand new skills, or even those that are old, but need adaptation. It is also noted that maturity models in project management have been gaining notoriety, and efforts are increasingly made to develop organizational skills in this area. In this context, we aim, with this research, to describe the hard skills and soft skills needed to work efficiently in outbound logistics projects, based on maturity models. Therefore, this study adopts, to achieve this objective, a qualitative research approach of descriptive exploratory character with the use of multiple cases, through in-depth interviews with professionals with more than five years of experience, and who are active in management outbound logistics projects. Two systematic literature reviews were also carried out, the first to explore the theme and the problem, and the second to understand the hard skill and soft skills described in the maturity models, and to compare with the current scenario of companies. In the interviews, it was identified that companies demand hard skill skills and soft skills that make up a strategy to achieve their goals. There are signs, therefore, that maturity in outbound logistics project management can contribute to the generation of competitive advantages. The results point to seven competences that come from maturity models in logistic projects. In addition, the research explores the competences in the literature within the maturity models and compares them with the competences of people involved in outbound logistics projects, as well as generating important information for professionals in this area. Thus, this research contributes from the moment it shares information to understand the necessary skills and providing important inputs for professionals working in the management of outbound logistics projects. Another contribution refers to the discovery of a new competence in outbound logistics projects, which is not included in the studied logistics maturity models.
publishDate 2021
dc.date.accessioned.fl_str_mv 2021-10-04T21:59:01Z
dc.date.issued.fl_str_mv 2021-06-18
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
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dc.identifier.citation.fl_str_mv Daneluci, Gilmar de Carvalho. Competências hard e soft skills para gestão de projetos logísticos outbound baseados em modelos de maturidade. 2021. 92 f. Dissertação( Programa de Pós-Graduação em Gestão de Projetos) - Universidade Nove de Julho, São Paulo.
dc.identifier.uri.fl_str_mv http://bibliotecatede.uninove.br/handle/tede/2573
identifier_str_mv Daneluci, Gilmar de Carvalho. Competências hard e soft skills para gestão de projetos logísticos outbound baseados em modelos de maturidade. 2021. 92 f. Dissertação( Programa de Pós-Graduação em Gestão de Projetos) - Universidade Nove de Julho, São Paulo.
url http://bibliotecatede.uninove.br/handle/tede/2573
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dc.publisher.initials.fl_str_mv UNINOVE
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