Evaluation and decision making in a university library from performance indicators

Detalhes bibliográficos
Autor(a) principal: Purcina de Campos Pereira, Carla
Data de Publicação: 2018
Outros Autores: Varvakis, Gregorio
Tipo de documento: Artigo
Idioma: por
Título da fonte: Transinformação (Online)
Texto Completo: https://periodicos.puc-campinas.edu.br/transinfo/article/view/5952
Resumo: The purpose of using performance indicators in Brazilian university libraries is to provide information for decision making and to promote quality in the educational system. We analyzed the performance indicators used in 95 university libraries. Among them, the relevance of the indicators and their use in the decision-making process was assessed. The performance evaluation models were the performance indicators for the evaluation of university libraries based on “International Organization for Standardization 11.620/2008 Information and documentation – Library performance indicators”. It was evidenced that indicators are relevant for decision making. However, there is a discrepancy between their use and relevance. The set of indicators applied to university libraries is usually the same as those proposed by the Ministry of Education. An adequate management of the performance indicators and the application in the decision-making process promote the quality of the offered products and, therefore, the quality of the education of the higher education institutions.
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spelling Evaluation and decision making in a university library from performance indicatorsThe purpose of using performance indicators in Brazilian university libraries is to provide information for decision making and to promote quality in the educational system. We analyzed the performance indicators used in 95 university libraries. Among them, the relevance of the indicators and their use in the decision-making process was assessed. The performance evaluation models were the performance indicators for the evaluation of university libraries based on “International Organization for Standardization 11.620/2008 Information and documentation – Library performance indicators”. It was evidenced that indicators are relevant for decision making. However, there is a discrepancy between their use and relevance. The set of indicators applied to university libraries is usually the same as those proposed by the Ministry of Education. An adequate management of the performance indicators and the application in the decision-making process promote the quality of the offered products and, therefore, the quality of the education of the higher education institutions.A finalidade de utilizar indicadores de desempenho nas bibliotecas universitárias brasileiras é prover informações para a tomada de decisão e promover qualidade no sistema educacional. Analisaram-se os indicadores de desempenho utilizados em 95 bibliotecas universitárias, aferindo-se a relevância dos indicadores e seu uso no processo de tomada de decisão. Caracterizaram-se modelos de avaliação de desempenho e analisaram-se os indicadores de desempenho para avaliação de bibliotecas universitárias com base na norma ISO 11.620/2008 Information and documentation – Library performance indicators. Evidenciou-se que, embora os indicadores possuam relevância para a tomada de decisão, há discrepância entre a relevância e o uso. O conjunto de indicadores aplicados às bibliotecas universitárias abrange em geral os mesmos impetrados pela avaliação do Ministério da Educação. Uma adequada gestão dos indicadores de desempenho e sua aplicação no processo decisório promovem a qualidade dos produtos oferecidos e, por conseguinte, a qualidade da educação nas instituições de ensino superior.Núcleo de Editoração - PUC-Campinas2018-05-25info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionPeer-reviewed ArticleArtículo revisado por paresAvaliado pelos Paresapplication/pdfhttps://periodicos.puc-campinas.edu.br/transinfo/article/view/5952Transinformação; Vol. 30 No. 2 (2018)Transinformação; Vol. 30 Núm. 2 (2018)Transinformação; v. 30 n. 2 (2018)2318-08890103-3786reponame:Transinformação (Online)instname:Pontifícia Universidade Católica de Campinas (PUC-CAMPINAS)instacron:PUC_CAMPporhttps://periodicos.puc-campinas.edu.br/transinfo/article/view/5952/3684Copyright (c) 2022 Transinformaçãohttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessPurcina de Campos Pereira, Carla Varvakis, Gregorio 2024-04-02T11:40:42Zoai:ojs.periodicos.puc-campinas.edu.br:article/5952Revistahttp://periodicos.puc-campinas.edu.br/seer/index.php/transinfo/indexPRIhttps://old.scielo.br/oai/scielo-oai.phpsbi.nucleodeeditoracao@puc-campinas.edu.br2318-08890103-3786opendoar:2024-04-02T11:40:42Transinformação (Online) - Pontifícia Universidade Católica de Campinas (PUC-CAMPINAS)false
dc.title.none.fl_str_mv Evaluation and decision making in a university library from performance indicators
title Evaluation and decision making in a university library from performance indicators
spellingShingle Evaluation and decision making in a university library from performance indicators
Purcina de Campos Pereira, Carla
title_short Evaluation and decision making in a university library from performance indicators
title_full Evaluation and decision making in a university library from performance indicators
title_fullStr Evaluation and decision making in a university library from performance indicators
title_full_unstemmed Evaluation and decision making in a university library from performance indicators
title_sort Evaluation and decision making in a university library from performance indicators
author Purcina de Campos Pereira, Carla
author_facet Purcina de Campos Pereira, Carla
Varvakis, Gregorio
author_role author
author2 Varvakis, Gregorio
author2_role author
dc.contributor.author.fl_str_mv Purcina de Campos Pereira, Carla
Varvakis, Gregorio
description The purpose of using performance indicators in Brazilian university libraries is to provide information for decision making and to promote quality in the educational system. We analyzed the performance indicators used in 95 university libraries. Among them, the relevance of the indicators and their use in the decision-making process was assessed. The performance evaluation models were the performance indicators for the evaluation of university libraries based on “International Organization for Standardization 11.620/2008 Information and documentation – Library performance indicators”. It was evidenced that indicators are relevant for decision making. However, there is a discrepancy between their use and relevance. The set of indicators applied to university libraries is usually the same as those proposed by the Ministry of Education. An adequate management of the performance indicators and the application in the decision-making process promote the quality of the offered products and, therefore, the quality of the education of the higher education institutions.
publishDate 2018
dc.date.none.fl_str_mv 2018-05-25
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
Artículo revisado por pares
Avaliado pelos Pares
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://periodicos.puc-campinas.edu.br/transinfo/article/view/5952
url https://periodicos.puc-campinas.edu.br/transinfo/article/view/5952
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://periodicos.puc-campinas.edu.br/transinfo/article/view/5952/3684
dc.rights.driver.fl_str_mv Copyright (c) 2022 Transinformação
https://creativecommons.org/licenses/by/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2022 Transinformação
https://creativecommons.org/licenses/by/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Núcleo de Editoração - PUC-Campinas
publisher.none.fl_str_mv Núcleo de Editoração - PUC-Campinas
dc.source.none.fl_str_mv Transinformação; Vol. 30 No. 2 (2018)
Transinformação; Vol. 30 Núm. 2 (2018)
Transinformação; v. 30 n. 2 (2018)
2318-0889
0103-3786
reponame:Transinformação (Online)
instname:Pontifícia Universidade Católica de Campinas (PUC-CAMPINAS)
instacron:PUC_CAMP
instname_str Pontifícia Universidade Católica de Campinas (PUC-CAMPINAS)
instacron_str PUC_CAMP
institution PUC_CAMP
reponame_str Transinformação (Online)
collection Transinformação (Online)
repository.name.fl_str_mv Transinformação (Online) - Pontifícia Universidade Católica de Campinas (PUC-CAMPINAS)
repository.mail.fl_str_mv sbi.nucleodeeditoracao@puc-campinas.edu.br
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