Evaluation and decision making in a university library from performance indicators
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Data de Publicação: | 2018 |
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Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Transinformação (Online) |
Texto Completo: | https://periodicos.puc-campinas.edu.br/transinfo/article/view/5952 |
Resumo: | The purpose of using performance indicators in Brazilian university libraries is to provide information for decision making and to promote quality in the educational system. We analyzed the performance indicators used in 95 university libraries. Among them, the relevance of the indicators and their use in the decision-making process was assessed. The performance evaluation models were the performance indicators for the evaluation of university libraries based on “International Organization for Standardization 11.620/2008 Information and documentation – Library performance indicators”. It was evidenced that indicators are relevant for decision making. However, there is a discrepancy between their use and relevance. The set of indicators applied to university libraries is usually the same as those proposed by the Ministry of Education. An adequate management of the performance indicators and the application in the decision-making process promote the quality of the offered products and, therefore, the quality of the education of the higher education institutions. |
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Evaluation and decision making in a university library from performance indicatorsThe purpose of using performance indicators in Brazilian university libraries is to provide information for decision making and to promote quality in the educational system. We analyzed the performance indicators used in 95 university libraries. Among them, the relevance of the indicators and their use in the decision-making process was assessed. The performance evaluation models were the performance indicators for the evaluation of university libraries based on “International Organization for Standardization 11.620/2008 Information and documentation – Library performance indicators”. It was evidenced that indicators are relevant for decision making. However, there is a discrepancy between their use and relevance. The set of indicators applied to university libraries is usually the same as those proposed by the Ministry of Education. An adequate management of the performance indicators and the application in the decision-making process promote the quality of the offered products and, therefore, the quality of the education of the higher education institutions.A finalidade de utilizar indicadores de desempenho nas bibliotecas universitárias brasileiras é prover informações para a tomada de decisão e promover qualidade no sistema educacional. Analisaram-se os indicadores de desempenho utilizados em 95 bibliotecas universitárias, aferindo-se a relevância dos indicadores e seu uso no processo de tomada de decisão. Caracterizaram-se modelos de avaliação de desempenho e analisaram-se os indicadores de desempenho para avaliação de bibliotecas universitárias com base na norma ISO 11.620/2008 Information and documentation – Library performance indicators. Evidenciou-se que, embora os indicadores possuam relevância para a tomada de decisão, há discrepância entre a relevância e o uso. O conjunto de indicadores aplicados às bibliotecas universitárias abrange em geral os mesmos impetrados pela avaliação do Ministério da Educação. Uma adequada gestão dos indicadores de desempenho e sua aplicação no processo decisório promovem a qualidade dos produtos oferecidos e, por conseguinte, a qualidade da educação nas instituições de ensino superior.Núcleo de Editoração - PUC-Campinas2018-05-25info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionPeer-reviewed ArticleArtículo revisado por paresAvaliado pelos Paresapplication/pdfhttps://periodicos.puc-campinas.edu.br/transinfo/article/view/5952Transinformação; Vol. 30 No. 2 (2018)Transinformação; Vol. 30 Núm. 2 (2018)Transinformação; v. 30 n. 2 (2018)2318-08890103-3786reponame:Transinformação (Online)instname:Pontifícia Universidade Católica de Campinas (PUC-CAMPINAS)instacron:PUC_CAMPporhttps://periodicos.puc-campinas.edu.br/transinfo/article/view/5952/3684Copyright (c) 2022 Transinformaçãohttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessPurcina de Campos Pereira, Carla Varvakis, Gregorio 2024-04-02T11:40:42Zoai:ojs.periodicos.puc-campinas.edu.br:article/5952Revistahttp://periodicos.puc-campinas.edu.br/seer/index.php/transinfo/indexPRIhttps://old.scielo.br/oai/scielo-oai.phpsbi.nucleodeeditoracao@puc-campinas.edu.br2318-08890103-3786opendoar:2024-04-02T11:40:42Transinformação (Online) - Pontifícia Universidade Católica de Campinas (PUC-CAMPINAS)false |
dc.title.none.fl_str_mv |
Evaluation and decision making in a university library from performance indicators |
title |
Evaluation and decision making in a university library from performance indicators |
spellingShingle |
Evaluation and decision making in a university library from performance indicators Purcina de Campos Pereira, Carla |
title_short |
Evaluation and decision making in a university library from performance indicators |
title_full |
Evaluation and decision making in a university library from performance indicators |
title_fullStr |
Evaluation and decision making in a university library from performance indicators |
title_full_unstemmed |
Evaluation and decision making in a university library from performance indicators |
title_sort |
Evaluation and decision making in a university library from performance indicators |
author |
Purcina de Campos Pereira, Carla |
author_facet |
Purcina de Campos Pereira, Carla Varvakis, Gregorio |
author_role |
author |
author2 |
Varvakis, Gregorio |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Purcina de Campos Pereira, Carla Varvakis, Gregorio |
description |
The purpose of using performance indicators in Brazilian university libraries is to provide information for decision making and to promote quality in the educational system. We analyzed the performance indicators used in 95 university libraries. Among them, the relevance of the indicators and their use in the decision-making process was assessed. The performance evaluation models were the performance indicators for the evaluation of university libraries based on “International Organization for Standardization 11.620/2008 Information and documentation – Library performance indicators”. It was evidenced that indicators are relevant for decision making. However, there is a discrepancy between their use and relevance. The set of indicators applied to university libraries is usually the same as those proposed by the Ministry of Education. An adequate management of the performance indicators and the application in the decision-making process promote the quality of the offered products and, therefore, the quality of the education of the higher education institutions. |
publishDate |
2018 |
dc.date.none.fl_str_mv |
2018-05-25 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Peer-reviewed Article Artículo revisado por pares Avaliado pelos Pares |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://periodicos.puc-campinas.edu.br/transinfo/article/view/5952 |
url |
https://periodicos.puc-campinas.edu.br/transinfo/article/view/5952 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://periodicos.puc-campinas.edu.br/transinfo/article/view/5952/3684 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2022 Transinformação https://creativecommons.org/licenses/by/4.0 info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2022 Transinformação https://creativecommons.org/licenses/by/4.0 |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Núcleo de Editoração - PUC-Campinas |
publisher.none.fl_str_mv |
Núcleo de Editoração - PUC-Campinas |
dc.source.none.fl_str_mv |
Transinformação; Vol. 30 No. 2 (2018) Transinformação; Vol. 30 Núm. 2 (2018) Transinformação; v. 30 n. 2 (2018) 2318-0889 0103-3786 reponame:Transinformação (Online) instname:Pontifícia Universidade Católica de Campinas (PUC-CAMPINAS) instacron:PUC_CAMP |
instname_str |
Pontifícia Universidade Católica de Campinas (PUC-CAMPINAS) |
instacron_str |
PUC_CAMP |
institution |
PUC_CAMP |
reponame_str |
Transinformação (Online) |
collection |
Transinformação (Online) |
repository.name.fl_str_mv |
Transinformação (Online) - Pontifícia Universidade Católica de Campinas (PUC-CAMPINAS) |
repository.mail.fl_str_mv |
sbi.nucleodeeditoracao@puc-campinas.edu.br |
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1799125984493961216 |