Local Crisis of Global Brand And Monitoring of Use of Social Media

Detalhes bibliográficos
Autor(a) principal: Salvador, Alexandre Borba
Data de Publicação: 2015
Outros Autores: Strehlau, Vivian Iara, Ikeda, Ana Akemi
Tipo de documento: Artigo
Idioma: por
Título da fonte: REMark - Revista Brasileira de Marketing
Texto Completo: https://periodicos.uninove.br/remark/article/view/12103
Resumo: In a context of globalization of products and brands, changes in control of information generation and increased visibility of brand crises, becomes more relevant for marketing managers to assess the possibility of the negative effects of a local crisis of a global brand spillover to different markets. This article has as its aim to investigate the visibility of a local crisis of a global brand in other markets. The method used was contend analyses applied to a database of Twitter posts. The result of the study suggests the confirmation of the existence global repercussion in other markets of a local crisis of a global brand.
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spelling Local Crisis of Global Brand And Monitoring of Use of Social MediaCrise Local de Marca Global e o Uso de Monitoramento de Redes SociaisGlobal Marketing; International Marketing; Brand Crises.marketing global; marketing interacional; crise de marcaIn a context of globalization of products and brands, changes in control of information generation and increased visibility of brand crises, becomes more relevant for marketing managers to assess the possibility of the negative effects of a local crisis of a global brand spillover to different markets. This article has as its aim to investigate the visibility of a local crisis of a global brand in other markets. The method used was contend analyses applied to a database of Twitter posts. The result of the study suggests the confirmation of the existence global repercussion in other markets of a local crisis of a global brand. Num contexto de globalizao de produtos e marcas, mudana no controle da gerao de informao e aumento da visibilidade de crises de marca, passa a ser mais importante para os gestores de marketing avaliarem a possibilidade de um transbordamento dos efeitos negativos de uma crise local de marca global para diversos mercados. Esta pesquisa apresenta como propsito a investigao da visibilidade de uma crise local de uma marca global em outros mercados. O mtodo utilizado foi anlise de contedo aplicada a uma base de dados de posts realizados em lngua inglesa na rede social digital Twitter, referentes a uma crise de marca ocorrida no Brasil. O resultado do estudo sugere a confirmao da existncia de repercusso uma crise local de uma marca global em outros mercados. Universidade Nove de Julho - Uninove2015-12-18info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionAvaliado por ParesPeer-reviewed Articleapplication/pdfhttps://periodicos.uninove.br/remark/article/view/1210310.5585/remark.v14i4.2964ReMark - Revista Brasileira de Marketing; v. 14, n. 4 (2015): Outubro - Dezembro; 438-4502177-5184reponame:REMark - Revista Brasileira de Marketinginstname:Universidade Nove de Julho (UNINOVE)instacron:RBMporhttps://periodicos.uninove.br/remark/article/view/12103/5748Direitos autorais 2019 Revista Brasileira de Marketing – Remarkinfo:eu-repo/semantics/openAccessSalvador, Alexandre BorbaStrehlau, Vivian IaraIkeda, Ana Akemi2019-02-19T17:41:37Zoai:https://periodicos.uninove.br:article/12103Revistahttps://periodicos.uninove.br/remarkPRIhttps://periodicos.uninove.br/remark/oaiclaudiaraac@uol.com.br || admin@revistabrasileiramarketing.org || admin@revistabrasileiramarketing.org2177-51842177-5184opendoar:2019-02-19T17:41:37REMark - Revista Brasileira de Marketing - Universidade Nove de Julho (UNINOVE)false
dc.title.none.fl_str_mv Local Crisis of Global Brand And Monitoring of Use of Social Media
Crise Local de Marca Global e o Uso de Monitoramento de Redes Sociais
title Local Crisis of Global Brand And Monitoring of Use of Social Media
spellingShingle Local Crisis of Global Brand And Monitoring of Use of Social Media
Salvador, Alexandre Borba
Global Marketing; International Marketing; Brand Crises.
marketing global; marketing interacional; crise de marca
title_short Local Crisis of Global Brand And Monitoring of Use of Social Media
title_full Local Crisis of Global Brand And Monitoring of Use of Social Media
title_fullStr Local Crisis of Global Brand And Monitoring of Use of Social Media
title_full_unstemmed Local Crisis of Global Brand And Monitoring of Use of Social Media
title_sort Local Crisis of Global Brand And Monitoring of Use of Social Media
author Salvador, Alexandre Borba
author_facet Salvador, Alexandre Borba
Strehlau, Vivian Iara
Ikeda, Ana Akemi
author_role author
author2 Strehlau, Vivian Iara
Ikeda, Ana Akemi
author2_role author
author
dc.contributor.author.fl_str_mv Salvador, Alexandre Borba
Strehlau, Vivian Iara
Ikeda, Ana Akemi
dc.subject.por.fl_str_mv Global Marketing; International Marketing; Brand Crises.
marketing global; marketing interacional; crise de marca
topic Global Marketing; International Marketing; Brand Crises.
marketing global; marketing interacional; crise de marca
description In a context of globalization of products and brands, changes in control of information generation and increased visibility of brand crises, becomes more relevant for marketing managers to assess the possibility of the negative effects of a local crisis of a global brand spillover to different markets. This article has as its aim to investigate the visibility of a local crisis of a global brand in other markets. The method used was contend analyses applied to a database of Twitter posts. The result of the study suggests the confirmation of the existence global repercussion in other markets of a local crisis of a global brand.
publishDate 2015
dc.date.none.fl_str_mv 2015-12-18
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Avaliado por Pares
Peer-reviewed Article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://periodicos.uninove.br/remark/article/view/12103
10.5585/remark.v14i4.2964
url https://periodicos.uninove.br/remark/article/view/12103
identifier_str_mv 10.5585/remark.v14i4.2964
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://periodicos.uninove.br/remark/article/view/12103/5748
dc.rights.driver.fl_str_mv Direitos autorais 2019 Revista Brasileira de Marketing – Remark
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Direitos autorais 2019 Revista Brasileira de Marketing – Remark
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade Nove de Julho - Uninove
publisher.none.fl_str_mv Universidade Nove de Julho - Uninove
dc.source.none.fl_str_mv ReMark - Revista Brasileira de Marketing; v. 14, n. 4 (2015): Outubro - Dezembro; 438-450
2177-5184
reponame:REMark - Revista Brasileira de Marketing
instname:Universidade Nove de Julho (UNINOVE)
instacron:RBM
instname_str Universidade Nove de Julho (UNINOVE)
instacron_str RBM
institution RBM
reponame_str REMark - Revista Brasileira de Marketing
collection REMark - Revista Brasileira de Marketing
repository.name.fl_str_mv REMark - Revista Brasileira de Marketing - Universidade Nove de Julho (UNINOVE)
repository.mail.fl_str_mv claudiaraac@uol.com.br || admin@revistabrasileiramarketing.org || admin@revistabrasileiramarketing.org
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