Contribution of emotional competence to organisational change in a remote working setting

Detalhes bibliográficos
Autor(a) principal: Almeida, Tania
Data de Publicação: 2022
Outros Autores: Ribeiro, Célia, Pereira, Paulo, Campos, Sofia, Ferreira, António, Passos, Clotilde
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10400.14/39382
Resumo: Introduction: Organisations are constantly facing change and, over the last months, the COVID-19 pandemic has introduced a set of cross-cutting changes that forced many employees to work from home. Objectives: Identify the emotional competencies that can be found in the different organisational change processes related to remote working and to identify the relationship between emotional competencies and resistance to organisational change. Methods: This descriptive, quantitative, correlational study was conducted with a sample of 115 workers from different business sectors Results: Showed a correlation between cognitive rigidity and emotional competence. It also became evident that emotional competencies have no influence whatsoever on the change management processes that take place in a remote working environment. Conclusion: The respondents showed low resistance to change and high emotional competence, which may have helped them adapt to this kind of work.
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spelling Contribution of emotional competence to organisational change in a remote working settingO contributo das competências emocionais nos processos de mudança organizacional em contexto de teletrabalhoChangeResistanceRemote workEmotional competenceMudançaResistênciaTeletrabalhoCompetências emocionaisIntroduction: Organisations are constantly facing change and, over the last months, the COVID-19 pandemic has introduced a set of cross-cutting changes that forced many employees to work from home. Objectives: Identify the emotional competencies that can be found in the different organisational change processes related to remote working and to identify the relationship between emotional competencies and resistance to organisational change. Methods: This descriptive, quantitative, correlational study was conducted with a sample of 115 workers from different business sectors Results: Showed a correlation between cognitive rigidity and emotional competence. It also became evident that emotional competencies have no influence whatsoever on the change management processes that take place in a remote working environment. Conclusion: The respondents showed low resistance to change and high emotional competence, which may have helped them adapt to this kind of work.Introdução: As organizações passam por constantes alterações, ultimamente, e mais transversais a todas, foram as alterações exigidas devido à COVID-19, que levaram à colocação de colaboradores na modalidade de teletrabalho. Objetivos: Descrever as competências emocionais nos processos de mudança organizacional em contexto de teletrabalho, e identificar de que forma as competências emocionais se relacionam com a resistência à mudança organizacional. Método: O estudo de caráter descritivo, quantitativo e correlacional, levado a cabo com uma amostra de 115 trabalhadores oriundos de diferentes ramos empresariais. Resultados: Verificou-se a existência de correlação entre a rigidez cognitiva e as competências emocionais. Também foi possível concluir que as competências emocionais não têm influência nos processos de mudança em contexto de teletrabalho. Conclusão: Os inquiridos revelaram uma baixa resistência à mudança e um nível elevado de competências emocionais, o que pode ter contribuído para uma melhor adaptação a esta modalidade de trabalho.Veritati - Repositório Institucional da Universidade Católica PortuguesaAlmeida, TaniaRibeiro, CéliaPereira, PauloCampos, SofiaFerreira, AntónioPassos, Clotilde2022-11-23T14:33:35Z2022-09-302022-09-30T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.14/39382eng0873-301510.29352/MILL0219.2727085180671390info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-01-16T01:45:05Zoai:repositorio.ucp.pt:10400.14/39382Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T18:32:13.993530Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Contribution of emotional competence to organisational change in a remote working setting
O contributo das competências emocionais nos processos de mudança organizacional em contexto de teletrabalho
title Contribution of emotional competence to organisational change in a remote working setting
spellingShingle Contribution of emotional competence to organisational change in a remote working setting
Almeida, Tania
Change
Resistance
Remote work
Emotional competence
Mudança
Resistência
Teletrabalho
Competências emocionais
title_short Contribution of emotional competence to organisational change in a remote working setting
title_full Contribution of emotional competence to organisational change in a remote working setting
title_fullStr Contribution of emotional competence to organisational change in a remote working setting
title_full_unstemmed Contribution of emotional competence to organisational change in a remote working setting
title_sort Contribution of emotional competence to organisational change in a remote working setting
author Almeida, Tania
author_facet Almeida, Tania
Ribeiro, Célia
Pereira, Paulo
Campos, Sofia
Ferreira, António
Passos, Clotilde
author_role author
author2 Ribeiro, Célia
Pereira, Paulo
Campos, Sofia
Ferreira, António
Passos, Clotilde
author2_role author
author
author
author
author
dc.contributor.none.fl_str_mv Veritati - Repositório Institucional da Universidade Católica Portuguesa
dc.contributor.author.fl_str_mv Almeida, Tania
Ribeiro, Célia
Pereira, Paulo
Campos, Sofia
Ferreira, António
Passos, Clotilde
dc.subject.por.fl_str_mv Change
Resistance
Remote work
Emotional competence
Mudança
Resistência
Teletrabalho
Competências emocionais
topic Change
Resistance
Remote work
Emotional competence
Mudança
Resistência
Teletrabalho
Competências emocionais
description Introduction: Organisations are constantly facing change and, over the last months, the COVID-19 pandemic has introduced a set of cross-cutting changes that forced many employees to work from home. Objectives: Identify the emotional competencies that can be found in the different organisational change processes related to remote working and to identify the relationship between emotional competencies and resistance to organisational change. Methods: This descriptive, quantitative, correlational study was conducted with a sample of 115 workers from different business sectors Results: Showed a correlation between cognitive rigidity and emotional competence. It also became evident that emotional competencies have no influence whatsoever on the change management processes that take place in a remote working environment. Conclusion: The respondents showed low resistance to change and high emotional competence, which may have helped them adapt to this kind of work.
publishDate 2022
dc.date.none.fl_str_mv 2022-11-23T14:33:35Z
2022-09-30
2022-09-30T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10400.14/39382
url http://hdl.handle.net/10400.14/39382
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 0873-3015
10.29352/MILL0219.27270
85180671390
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
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instacron_str RCAAP
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reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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