The relationship between Inclusion climate and voice behaviors beyond social exchange obligation: The role of psychological needs satisfaction
Autor(a) principal: | |
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Data de Publicação: | 2021 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10400.12/8276 |
Resumo: | Several studies have identified a work environment that promotes inclusiveness as a significant predictor of affiliative organizational citizenship behavior or OCB (such as helping), whereas not much research has focused on inclusion and challenging OCB (i.e., voice). Moreover, no previous studies have explored the above-mentioned relationship in the light of self-determination theory (SDT), given that social exchange theory has traditionally been used as the main explanatory mechanism. Therefore, the aim of the present research was to test the mediating role of basic psychological needs satisfaction in the relationship between inclusion climate, promotive voice and prohibitive voice. Data were collected through self-report questionnaires administered to 246 employees of an international company operating in the service industry. Structural equation modelling was used to analyze the data utilizing R software. Results showed that satisfaction of the needs for autonomy, competence and relatedness partially mediated the relationship between inclusion climate and promotive and prohibitive voice, therefore supporting the idea that social exchange might not be the only determinant for employees to engage in voice behavior. Most importantly, those findings underline how a truly inclusive workplace needs to fulfil its employees’ basic needs of behaving volitionally, feeling effective and connecting meaningfully; this would motivate the workers to voice their suggestions and concerns. |
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The relationship between Inclusion climate and voice behaviors beyond social exchange obligation: The role of psychological needs satisfactionInclusion climateDiversityChallenging organizational citizenship behaviorPromotive voiceProhibitive voiceBasic needsSeveral studies have identified a work environment that promotes inclusiveness as a significant predictor of affiliative organizational citizenship behavior or OCB (such as helping), whereas not much research has focused on inclusion and challenging OCB (i.e., voice). Moreover, no previous studies have explored the above-mentioned relationship in the light of self-determination theory (SDT), given that social exchange theory has traditionally been used as the main explanatory mechanism. Therefore, the aim of the present research was to test the mediating role of basic psychological needs satisfaction in the relationship between inclusion climate, promotive voice and prohibitive voice. Data were collected through self-report questionnaires administered to 246 employees of an international company operating in the service industry. Structural equation modelling was used to analyze the data utilizing R software. Results showed that satisfaction of the needs for autonomy, competence and relatedness partially mediated the relationship between inclusion climate and promotive and prohibitive voice, therefore supporting the idea that social exchange might not be the only determinant for employees to engage in voice behavior. Most importantly, those findings underline how a truly inclusive workplace needs to fulfil its employees’ basic needs of behaving volitionally, feeling effective and connecting meaningfully; this would motivate the workers to voice their suggestions and concerns.FCT - Fundação para a Ciência e TecnologiaMDPI AG.Repositório do ISPAPaolillo, AnnaSinval, J.Silva, Sílvia A.Scuderi, Biagio2021-09-17T15:37:06Z2021-01-01T00:00:00Z2021-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.12/8276engPaolillo, A., Sinval, J., Silvia, A, S, & Scuderi, V. E.(2021).The relationship between Inclusion climate and voice behaviors beyond social exchange obligation: The role of psychological needs satisfaction. Sustainability, 18(13), 1-19 https:// doi.org/10.3390/su1318102522071105010.3390/su131810252info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2022-09-05T16:44:04Zoai:repositorio.ispa.pt:10400.12/8276Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T15:26:06.381641Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
The relationship between Inclusion climate and voice behaviors beyond social exchange obligation: The role of psychological needs satisfaction |
title |
The relationship between Inclusion climate and voice behaviors beyond social exchange obligation: The role of psychological needs satisfaction |
spellingShingle |
The relationship between Inclusion climate and voice behaviors beyond social exchange obligation: The role of psychological needs satisfaction Paolillo, Anna Inclusion climate Diversity Challenging organizational citizenship behavior Promotive voice Prohibitive voice Basic needs |
title_short |
The relationship between Inclusion climate and voice behaviors beyond social exchange obligation: The role of psychological needs satisfaction |
title_full |
The relationship between Inclusion climate and voice behaviors beyond social exchange obligation: The role of psychological needs satisfaction |
title_fullStr |
The relationship between Inclusion climate and voice behaviors beyond social exchange obligation: The role of psychological needs satisfaction |
title_full_unstemmed |
The relationship between Inclusion climate and voice behaviors beyond social exchange obligation: The role of psychological needs satisfaction |
title_sort |
The relationship between Inclusion climate and voice behaviors beyond social exchange obligation: The role of psychological needs satisfaction |
author |
Paolillo, Anna |
author_facet |
Paolillo, Anna Sinval, J. Silva, Sílvia A. Scuderi, Biagio |
author_role |
author |
author2 |
Sinval, J. Silva, Sílvia A. Scuderi, Biagio |
author2_role |
author author author |
dc.contributor.none.fl_str_mv |
Repositório do ISPA |
dc.contributor.author.fl_str_mv |
Paolillo, Anna Sinval, J. Silva, Sílvia A. Scuderi, Biagio |
dc.subject.por.fl_str_mv |
Inclusion climate Diversity Challenging organizational citizenship behavior Promotive voice Prohibitive voice Basic needs |
topic |
Inclusion climate Diversity Challenging organizational citizenship behavior Promotive voice Prohibitive voice Basic needs |
description |
Several studies have identified a work environment that promotes inclusiveness as a significant predictor of affiliative organizational citizenship behavior or OCB (such as helping), whereas not much research has focused on inclusion and challenging OCB (i.e., voice). Moreover, no previous studies have explored the above-mentioned relationship in the light of self-determination theory (SDT), given that social exchange theory has traditionally been used as the main explanatory mechanism. Therefore, the aim of the present research was to test the mediating role of basic psychological needs satisfaction in the relationship between inclusion climate, promotive voice and prohibitive voice. Data were collected through self-report questionnaires administered to 246 employees of an international company operating in the service industry. Structural equation modelling was used to analyze the data utilizing R software. Results showed that satisfaction of the needs for autonomy, competence and relatedness partially mediated the relationship between inclusion climate and promotive and prohibitive voice, therefore supporting the idea that social exchange might not be the only determinant for employees to engage in voice behavior. Most importantly, those findings underline how a truly inclusive workplace needs to fulfil its employees’ basic needs of behaving volitionally, feeling effective and connecting meaningfully; this would motivate the workers to voice their suggestions and concerns. |
publishDate |
2021 |
dc.date.none.fl_str_mv |
2021-09-17T15:37:06Z 2021-01-01T00:00:00Z 2021-01-01T00:00:00Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10400.12/8276 |
url |
http://hdl.handle.net/10400.12/8276 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
Paolillo, A., Sinval, J., Silvia, A, S, & Scuderi, V. E.(2021).The relationship between Inclusion climate and voice behaviors beyond social exchange obligation: The role of psychological needs satisfaction. Sustainability, 18(13), 1-19 https:// doi.org/10.3390/su131810252 20711050 10.3390/su131810252 |
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info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
MDPI AG. |
publisher.none.fl_str_mv |
MDPI AG. |
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reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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RCAAP |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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1799130123919687680 |