The relationship between Inclusion climate and voice behaviors beyond social exchange obligation: the role of psychological needs satisfaction

Detalhes bibliográficos
Autor(a) principal: Paolillo, Anna
Data de Publicação: 2021
Outros Autores: Sinval, Jorge, Silva, Sílvia A., Scuderi, Vittorio E.
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10451/49536
Resumo: © 2021 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
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spelling The relationship between Inclusion climate and voice behaviors beyond social exchange obligation: the role of psychological needs satisfactionInclusion climateDiversityChallenging organizational citizenship behaviorPromotive voiceProhibitive voiceBasic needs© 2021 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).Several studies have identified a work environment that promotes inclusiveness as a significant predictor of affiliative organizational citizenship behavior or OCB (such as helping), whereas not much research has focused on inclusion and challenging OCB (i.e., voice). Moreover, no previous studies have explored the above-mentioned relationship in the light of self-determination theory (SDT), given that social exchange theory has traditionally been used as the main explanatory mechanism. Therefore, the aim of the present research was to test the mediating role of basic psychological needs satisfaction in the relationship between inclusion climate, promotive voice and prohibitive voice. Data were collected through self-report questionnaires administered to 246 employees of an international company operating in the service industry. Structural equation modelling was used to analyze the data utilizing R software. Results showed that satisfaction of the needs for autonomy, competence and relatedness partially mediated the relationship between inclusion climate and promotive and prohibitive voice, therefore supporting the idea that social exchange might not be the only determinant for employees to engage in voice behavior. Most importantly, those findings underline how a truly inclusive workplace needs to fulfil its employees’ basic needs of behaving volitionally, feeling effective and connecting meaningfully; this would motivate the workers to voice their suggestions and concerns.This work was produced with the support of INCD and it was funded by FCT I.P. under the project Advanced Computing Project CPCA/A0/7417/2020, platform Stratus.MDPIRepositório da Universidade de LisboaPaolillo, AnnaSinval, JorgeSilva, Sílvia A.Scuderi, Vittorio E.2021-09-17T10:27:35Z20212021-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10451/49536engSustainability 2021, 13, 102510.3390/su1318102522071-1050info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-08T16:53:24Zoai:repositorio.ul.pt:10451/49536Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T22:01:10.004154Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv The relationship between Inclusion climate and voice behaviors beyond social exchange obligation: the role of psychological needs satisfaction
title The relationship between Inclusion climate and voice behaviors beyond social exchange obligation: the role of psychological needs satisfaction
spellingShingle The relationship between Inclusion climate and voice behaviors beyond social exchange obligation: the role of psychological needs satisfaction
Paolillo, Anna
Inclusion climate
Diversity
Challenging organizational citizenship behavior
Promotive voice
Prohibitive voice
Basic needs
title_short The relationship between Inclusion climate and voice behaviors beyond social exchange obligation: the role of psychological needs satisfaction
title_full The relationship between Inclusion climate and voice behaviors beyond social exchange obligation: the role of psychological needs satisfaction
title_fullStr The relationship between Inclusion climate and voice behaviors beyond social exchange obligation: the role of psychological needs satisfaction
title_full_unstemmed The relationship between Inclusion climate and voice behaviors beyond social exchange obligation: the role of psychological needs satisfaction
title_sort The relationship between Inclusion climate and voice behaviors beyond social exchange obligation: the role of psychological needs satisfaction
author Paolillo, Anna
author_facet Paolillo, Anna
Sinval, Jorge
Silva, Sílvia A.
Scuderi, Vittorio E.
author_role author
author2 Sinval, Jorge
Silva, Sílvia A.
Scuderi, Vittorio E.
author2_role author
author
author
dc.contributor.none.fl_str_mv Repositório da Universidade de Lisboa
dc.contributor.author.fl_str_mv Paolillo, Anna
Sinval, Jorge
Silva, Sílvia A.
Scuderi, Vittorio E.
dc.subject.por.fl_str_mv Inclusion climate
Diversity
Challenging organizational citizenship behavior
Promotive voice
Prohibitive voice
Basic needs
topic Inclusion climate
Diversity
Challenging organizational citizenship behavior
Promotive voice
Prohibitive voice
Basic needs
description © 2021 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
publishDate 2021
dc.date.none.fl_str_mv 2021-09-17T10:27:35Z
2021
2021-01-01T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10451/49536
url http://hdl.handle.net/10451/49536
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv Sustainability 2021, 13, 1025
10.3390/su131810252
2071-1050
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv MDPI
publisher.none.fl_str_mv MDPI
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
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reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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