4.0 Leadership skills in hospitality sector

Detalhes bibliográficos
Autor(a) principal: Sousa, M.
Data de Publicação: 2019
Outros Autores: Santos, V., Sacavém, A., Reis, I., Sampaio, M.
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10071/18423
Resumo: This paper intends to analyses leadership skills in the hospitality sector in the era of 4.0 industry. The purpose is to explore the role of multi‐level forms of leadership and the profiles identified by the hospitality professionals. This is a quantitative study based on an online survey applied to two hotels, and the following research question have guided the present study: What are the 4.0 Leadership Skills in the hospitality sector? To answer the research question, the main technique to collect data was a questionnaire allowing to investigate the main issues related to 4.0 leadership skills. The results of the research are the identification of the leadership skills profiles, being this research significant for managers and leaders when developing organizational interactions from a multi‐level efficacy perspective. The conceptual contribution of the paper is a fresh macro‐analytical perspective concerning 4.0 leadership skills in the hospitality sector.
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spelling 4.0 Leadership skills in hospitality sectorLeadershipEmployees4.0 hospitality organizationsTechnologyEmotional and relational skillsThis paper intends to analyses leadership skills in the hospitality sector in the era of 4.0 industry. The purpose is to explore the role of multi‐level forms of leadership and the profiles identified by the hospitality professionals. This is a quantitative study based on an online survey applied to two hotels, and the following research question have guided the present study: What are the 4.0 Leadership Skills in the hospitality sector? To answer the research question, the main technique to collect data was a questionnaire allowing to investigate the main issues related to 4.0 leadership skills. The results of the research are the identification of the leadership skills profiles, being this research significant for managers and leaders when developing organizational interactions from a multi‐level efficacy perspective. The conceptual contribution of the paper is a fresh macro‐analytical perspective concerning 4.0 leadership skills in the hospitality sector.Lifescience Global2019-07-10T10:09:19Z2019-01-01T00:00:00Z20192019-07-10T11:08:29Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10071/18423eng1929-709210.6000/1929-7092.2019.08.11Sousa, M.Santos, V.Sacavém, A.Reis, I.Sampaio, M.info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-09T17:53:01Zoai:repositorio.iscte-iul.pt:10071/18423Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T22:26:30.344053Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv 4.0 Leadership skills in hospitality sector
title 4.0 Leadership skills in hospitality sector
spellingShingle 4.0 Leadership skills in hospitality sector
Sousa, M.
Leadership
Employees
4.0 hospitality organizations
Technology
Emotional and relational skills
title_short 4.0 Leadership skills in hospitality sector
title_full 4.0 Leadership skills in hospitality sector
title_fullStr 4.0 Leadership skills in hospitality sector
title_full_unstemmed 4.0 Leadership skills in hospitality sector
title_sort 4.0 Leadership skills in hospitality sector
author Sousa, M.
author_facet Sousa, M.
Santos, V.
Sacavém, A.
Reis, I.
Sampaio, M.
author_role author
author2 Santos, V.
Sacavém, A.
Reis, I.
Sampaio, M.
author2_role author
author
author
author
dc.contributor.author.fl_str_mv Sousa, M.
Santos, V.
Sacavém, A.
Reis, I.
Sampaio, M.
dc.subject.por.fl_str_mv Leadership
Employees
4.0 hospitality organizations
Technology
Emotional and relational skills
topic Leadership
Employees
4.0 hospitality organizations
Technology
Emotional and relational skills
description This paper intends to analyses leadership skills in the hospitality sector in the era of 4.0 industry. The purpose is to explore the role of multi‐level forms of leadership and the profiles identified by the hospitality professionals. This is a quantitative study based on an online survey applied to two hotels, and the following research question have guided the present study: What are the 4.0 Leadership Skills in the hospitality sector? To answer the research question, the main technique to collect data was a questionnaire allowing to investigate the main issues related to 4.0 leadership skills. The results of the research are the identification of the leadership skills profiles, being this research significant for managers and leaders when developing organizational interactions from a multi‐level efficacy perspective. The conceptual contribution of the paper is a fresh macro‐analytical perspective concerning 4.0 leadership skills in the hospitality sector.
publishDate 2019
dc.date.none.fl_str_mv 2019-07-10T10:09:19Z
2019-01-01T00:00:00Z
2019
2019-07-10T11:08:29Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
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status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10071/18423
url http://hdl.handle.net/10071/18423
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 1929-7092
10.6000/1929-7092.2019.08.11
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
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dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Lifescience Global
publisher.none.fl_str_mv Lifescience Global
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reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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