Analysis of member retention in fitness through satisfaction, attributes perception, expectations and well-being
| Autor(a) principal: | |
|---|---|
| Data de Publicação: | 2015 |
| Outros Autores: | |
| Tipo de documento: | Artigo |
| Idioma: | eng |
| Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
| Texto Completo: | http://hdl.handle.net/10400.24/1663 |
Resumo: | The objective of this study was to understand how attributes perception, expectations, well-being and satisfaction influence membership retention in fitness clubs. To what extent do the perception of the service attributes by the members; the expectations, what is expected from a certain service; the well-being, pleasant feeling of body and mind; and the satisfaction, contentment of needs and desires, influence retention in fitness clubs. |
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Analysis of member retention in fitness through satisfaction, attributes perception, expectations and well-beingThe objective of this study was to understand how attributes perception, expectations, well-being and satisfaction influence membership retention in fitness clubs. To what extent do the perception of the service attributes by the members; the expectations, what is expected from a certain service; the well-being, pleasant feeling of body and mind; and the satisfaction, contentment of needs and desires, influence retention in fitness clubs.Repositório Científico da UMAIAGonçalves, CelinaDiniz, Ana2021-04-21T09:00:20Z2015-01-01T00:00:00Z2015-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.24/1663enginfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2022-09-26T16:00:52Zoai:repositorio.umaia.pt:10400.24/1663Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T16:10:02.966904Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
| dc.title.none.fl_str_mv |
Analysis of member retention in fitness through satisfaction, attributes perception, expectations and well-being |
| title |
Analysis of member retention in fitness through satisfaction, attributes perception, expectations and well-being |
| spellingShingle |
Analysis of member retention in fitness through satisfaction, attributes perception, expectations and well-being Gonçalves, Celina |
| title_short |
Analysis of member retention in fitness through satisfaction, attributes perception, expectations and well-being |
| title_full |
Analysis of member retention in fitness through satisfaction, attributes perception, expectations and well-being |
| title_fullStr |
Analysis of member retention in fitness through satisfaction, attributes perception, expectations and well-being |
| title_full_unstemmed |
Analysis of member retention in fitness through satisfaction, attributes perception, expectations and well-being |
| title_sort |
Analysis of member retention in fitness through satisfaction, attributes perception, expectations and well-being |
| author |
Gonçalves, Celina |
| author_facet |
Gonçalves, Celina Diniz, Ana |
| author_role |
author |
| author2 |
Diniz, Ana |
| author2_role |
author |
| dc.contributor.none.fl_str_mv |
Repositório Científico da UMAIA |
| dc.contributor.author.fl_str_mv |
Gonçalves, Celina Diniz, Ana |
| description |
The objective of this study was to understand how attributes perception, expectations, well-being and satisfaction influence membership retention in fitness clubs. To what extent do the perception of the service attributes by the members; the expectations, what is expected from a certain service; the well-being, pleasant feeling of body and mind; and the satisfaction, contentment of needs and desires, influence retention in fitness clubs. |
| publishDate |
2015 |
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2015-01-01T00:00:00Z 2015-01-01T00:00:00Z 2021-04-21T09:00:20Z |
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info:eu-repo/semantics/publishedVersion |
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info:eu-repo/semantics/article |
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article |
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publishedVersion |
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http://hdl.handle.net/10400.24/1663 |
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http://hdl.handle.net/10400.24/1663 |
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eng |
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eng |
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info:eu-repo/semantics/openAccess |
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openAccess |
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application/pdf |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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