Assessing BPM’s role in a digital innovation project

Detalhes bibliográficos
Autor(a) principal: Oliveira, Ana Catarina Fernandes de
Data de Publicação: 2022
Tipo de documento: Dissertação
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/145628
Resumo: Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management
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spelling Assessing BPM’s role in a digital innovation projectBusiness Process ManagementDigital InnovationProcess-AwarenessDesign Science ResearchDissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies ManagementThe world is changing. In the digitalization era, digital devices are everywhere, enabled by the quick proliferation of smart and connected products. The transformation we are witnessing is not only about the new digital artefacts, but also includes the alignment of the operations, business processes, strategy and organizational, and IT structures, resulting in the so-called maturity. Although it might not be trivial, this increased efficiency is closely connected with the processes, of how to create opportunities for optimizing and redesigning them. However, the combination of digital innovation and business process management, and how one benefits the other, is not very explored in the literature, which constitutes a research gap. Given this, the importance of business process management practices and their relationship with the remaining organisation’s dimensions was studied and assessed through a comprehensive and systematic literature review. Hence, insights were gathered to create a framework that allows answering the research question “What is the BPM’s role in a digital innovation project?”. It was expected to understand the challenges associated with digital transformation, what core requirements are the most valuable, and what is the role of process management in all of it. A focus group has confirmed the usefulness of the artefact, by showing the correlation between the different elements in scope and allowing an understanding of the capabilities needed in the organisation. Nonetheless, the feedback suggested the adaptation of the framework to include a maturity assessment pre-stage and cost evaluation per digital transformation category, so it can be completely transversal to all types of organisations and all budgets.Santos, Vitor Manuel Pereira Duarte dosRUNOliveira, Ana Catarina Fernandes de2022-11-18T16:08:48Z2022-10-272022-10-27T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/145628TID:203102614enginfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T05:26:13Zoai:run.unl.pt:10362/145628Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:52:11.306710Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Assessing BPM’s role in a digital innovation project
title Assessing BPM’s role in a digital innovation project
spellingShingle Assessing BPM’s role in a digital innovation project
Oliveira, Ana Catarina Fernandes de
Business Process Management
Digital Innovation
Process-Awareness
Design Science Research
title_short Assessing BPM’s role in a digital innovation project
title_full Assessing BPM’s role in a digital innovation project
title_fullStr Assessing BPM’s role in a digital innovation project
title_full_unstemmed Assessing BPM’s role in a digital innovation project
title_sort Assessing BPM’s role in a digital innovation project
author Oliveira, Ana Catarina Fernandes de
author_facet Oliveira, Ana Catarina Fernandes de
author_role author
dc.contributor.none.fl_str_mv Santos, Vitor Manuel Pereira Duarte dos
RUN
dc.contributor.author.fl_str_mv Oliveira, Ana Catarina Fernandes de
dc.subject.por.fl_str_mv Business Process Management
Digital Innovation
Process-Awareness
Design Science Research
topic Business Process Management
Digital Innovation
Process-Awareness
Design Science Research
description Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management
publishDate 2022
dc.date.none.fl_str_mv 2022-11-18T16:08:48Z
2022-10-27
2022-10-27T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/145628
TID:203102614
url http://hdl.handle.net/10362/145628
identifier_str_mv TID:203102614
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
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repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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