Assessing BPM’s role in a digital innovation project
Autor(a) principal: | |
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Data de Publicação: | 2022 |
Tipo de documento: | Dissertação |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10362/145628 |
Resumo: | Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management |
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Assessing BPM’s role in a digital innovation projectBusiness Process ManagementDigital InnovationProcess-AwarenessDesign Science ResearchDissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies ManagementThe world is changing. In the digitalization era, digital devices are everywhere, enabled by the quick proliferation of smart and connected products. The transformation we are witnessing is not only about the new digital artefacts, but also includes the alignment of the operations, business processes, strategy and organizational, and IT structures, resulting in the so-called maturity. Although it might not be trivial, this increased efficiency is closely connected with the processes, of how to create opportunities for optimizing and redesigning them. However, the combination of digital innovation and business process management, and how one benefits the other, is not very explored in the literature, which constitutes a research gap. Given this, the importance of business process management practices and their relationship with the remaining organisation’s dimensions was studied and assessed through a comprehensive and systematic literature review. Hence, insights were gathered to create a framework that allows answering the research question “What is the BPM’s role in a digital innovation project?”. It was expected to understand the challenges associated with digital transformation, what core requirements are the most valuable, and what is the role of process management in all of it. A focus group has confirmed the usefulness of the artefact, by showing the correlation between the different elements in scope and allowing an understanding of the capabilities needed in the organisation. Nonetheless, the feedback suggested the adaptation of the framework to include a maturity assessment pre-stage and cost evaluation per digital transformation category, so it can be completely transversal to all types of organisations and all budgets.Santos, Vitor Manuel Pereira Duarte dosRUNOliveira, Ana Catarina Fernandes de2022-11-18T16:08:48Z2022-10-272022-10-27T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/145628TID:203102614enginfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T05:26:13Zoai:run.unl.pt:10362/145628Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:52:11.306710Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Assessing BPM’s role in a digital innovation project |
title |
Assessing BPM’s role in a digital innovation project |
spellingShingle |
Assessing BPM’s role in a digital innovation project Oliveira, Ana Catarina Fernandes de Business Process Management Digital Innovation Process-Awareness Design Science Research |
title_short |
Assessing BPM’s role in a digital innovation project |
title_full |
Assessing BPM’s role in a digital innovation project |
title_fullStr |
Assessing BPM’s role in a digital innovation project |
title_full_unstemmed |
Assessing BPM’s role in a digital innovation project |
title_sort |
Assessing BPM’s role in a digital innovation project |
author |
Oliveira, Ana Catarina Fernandes de |
author_facet |
Oliveira, Ana Catarina Fernandes de |
author_role |
author |
dc.contributor.none.fl_str_mv |
Santos, Vitor Manuel Pereira Duarte dos RUN |
dc.contributor.author.fl_str_mv |
Oliveira, Ana Catarina Fernandes de |
dc.subject.por.fl_str_mv |
Business Process Management Digital Innovation Process-Awareness Design Science Research |
topic |
Business Process Management Digital Innovation Process-Awareness Design Science Research |
description |
Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management |
publishDate |
2022 |
dc.date.none.fl_str_mv |
2022-11-18T16:08:48Z 2022-10-27 2022-10-27T00:00:00Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10362/145628 TID:203102614 |
url |
http://hdl.handle.net/10362/145628 |
identifier_str_mv |
TID:203102614 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
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info:eu-repo/semantics/openAccess |
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openAccess |
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application/pdf |
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reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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1799138113586462720 |