Study of some variables that enhance organizational commitment of staff in healthcare organizations: an integrative review

• Autor(a) principal: Gonçalves, Carina Isabel Mestre
• Data de Publicação: 2021
• Outros Autores: Correia, David Manuel Gonçalves, Correia, Tânia da Conceição Barriga, José, Helena Maria Guerreiro, Melo, Maria Fernanda Henriques Pereira de, Gouveia, Maria José Baltazar dos Reis Pinto
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: https://doi.org/10.34632/gestaoedesenvolvimento.2021.10212

Organizational commitment is an integral part of effective human resources management, which can have a significant effect on customer satisfaction, since more committed health professionals provide better care, and that leads to better outcomes. In addition to these advantages, organizational commitment enables to reduce absenteeism and reduce staff turnover, which contributes to more cohesive organizations. In organizations with a high degree of complexity, such as healthcare organizations, organizational commitment must be given special attention, as the professionalization and retention of highly qualified staff is essential to maximize efficiency / productivity and, consequently, obtaining better health outcomes. This integrative literature review was performed based on the question: What are the variables that enhance the organizational commitment of staff in healthcare organizations? The objective was to identify some variables that enhance organizational commitment in healthcare organizations and demonstrate how they influence the organizational behavior of their staff. The results obtained allowed to identify five variables that enhance organizational commitment: identification with the organization’s strategic plan, trust in the leadership, decision making, working conditions and personal satisfaction. It was concluded that the identified variables show positive results in health organizations. However, it is important to identify other variables in new studies, and also to clarify and to explore the variables already identified. This is relevant to understand how they can be applied, in order to increasingly promote organizational commitment in healthcare organizations and, specially, in the Nursing teams.