Rule of Law Crisis in the Consumerist Sphere: Data Analysis of Consumer Protection Agency (Procon) - Belo Horizonte City, Minas Gerais State, Brazil (2014 - 2016)

Detalhes bibliográficos
Autor(a) principal: Dias, Maria Tereza Fonseca
Data de Publicação: 2018
Outros Autores: Gloria, Daniel Firmato de Almeida, Silva, Lorraine Rodrigues Campos
Tipo de documento: Artigo
Idioma: por
Título da fonte: Scientia Iuris (Online)
Texto Completo: https://ojs.uel.br/revistas/uel/index.php/iuris/article/view/30293
Resumo: The present paper intends to stress the crisis of legality in the consumer sector, considering that the laws, although they exists, are not being fulfilled by the suppliers. There is an increase in the number of consumers seeking the Consumer Protection and Protection Agency (PROCON), in Belo Horizonte City, to demand the fulfillment of their rights. This reality will be demonstrated from the statistical data of PROCON-BH from 2014 to 2016. The deductive legal method was use in addition to the bibliographic and statistical research. It was concluded that the crisis of legality in the Consumer Law may be related to: legislative inflation, the difficulty of following the complexity and speed of social changes, the discrediting of the law for not representing the will of society and for not being able to provide satisfactory answers to existing demands, and to the process of delegitimation.
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spelling Rule of Law Crisis in the Consumerist Sphere: Data Analysis of Consumer Protection Agency (Procon) - Belo Horizonte City, Minas Gerais State, Brazil (2014 - 2016)Crise da legalidade na seara consumerista: análise de dados estatísticos do PROCON do município de Belo Horizonte (2014 a 2016)Rule of law crisis. PROCON-BH. Effectiveness.Crise da legalidadePROCON-BHeficáciaThe present paper intends to stress the crisis of legality in the consumer sector, considering that the laws, although they exists, are not being fulfilled by the suppliers. There is an increase in the number of consumers seeking the Consumer Protection and Protection Agency (PROCON), in Belo Horizonte City, to demand the fulfillment of their rights. This reality will be demonstrated from the statistical data of PROCON-BH from 2014 to 2016. The deductive legal method was use in addition to the bibliographic and statistical research. It was concluded that the crisis of legality in the Consumer Law may be related to: legislative inflation, the difficulty of following the complexity and speed of social changes, the discrediting of the law for not representing the will of society and for not being able to provide satisfactory answers to existing demands, and to the process of delegitimation.O presente artigo pretende evidenciar que o fenômeno da crise da legalidade alcançou a seara consumerista, tendo em vista que a legislação existente não tem sido cumprida pelos fornecedores, violando os direitos dos consumidores. Tendo sido feita a análise de dados estatísticos do PROCON (Órgão de Proteção e Defesa do Consumidor), de Belo Horizonte, no período de 2014 a 2016, verificou-se que houve aumento do número de consumidores que o procura para exigir o cumprimento dos seus direitos. A pesquisa utilizou-se do método jurídico dedutivo e efetuou levantamento de dados por meio de pesquisa bibliográfica e estatística. Concluiu-se que a crise da legalidade na seara consumerista relaciona-se à inflação legislativa, à dificuldade de acompanhar a complexidade e velocidade das mudanças sociais, o descrédito da lei por não representar a vontade da sociedade e por não conseguir fornecer respostas satisfatórias para as demandas existentes e ao processo de deslegalização.Universidade Estadual de Londrina2018-11-27info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionArtigo avaliado pelos Paresapplication/pdfhttps://ojs.uel.br/revistas/uel/index.php/iuris/article/view/3029310.5433/2178-8189.2018v22n3p57Scientia Iuris; v. 22 n. 3 (2018); 57-732178-81891415-6490reponame:Scientia Iuris (Online)instname:Universidade Estadual de Londrina (UEL)instacron:UELporhttps://ojs.uel.br/revistas/uel/index.php/iuris/article/view/30293/24540Copyright (c) 2022 Scientia Iurishttps://creativecommons.org/licenses/by/4.0/deed.pt_BRinfo:eu-repo/semantics/openAccessDias, Maria Tereza FonsecaGloria, Daniel Firmato de AlmeidaSilva, Lorraine Rodrigues Campos2023-01-17T18:19:42Zoai:ojs.pkp.sfu.ca:article/30293Revistahttps://www.uel.br/revistas/uel/index.php/iurisPUBhttps://www.uel.br/revistas/uel/index.php/iuris/oairevistamdireito@uel.br2178-81891415-6490opendoar:2023-01-17T18:19:42Scientia Iuris (Online) - Universidade Estadual de Londrina (UEL)false
dc.title.none.fl_str_mv Rule of Law Crisis in the Consumerist Sphere: Data Analysis of Consumer Protection Agency (Procon) - Belo Horizonte City, Minas Gerais State, Brazil (2014 - 2016)
Crise da legalidade na seara consumerista: análise de dados estatísticos do PROCON do município de Belo Horizonte (2014 a 2016)
title Rule of Law Crisis in the Consumerist Sphere: Data Analysis of Consumer Protection Agency (Procon) - Belo Horizonte City, Minas Gerais State, Brazil (2014 - 2016)
spellingShingle Rule of Law Crisis in the Consumerist Sphere: Data Analysis of Consumer Protection Agency (Procon) - Belo Horizonte City, Minas Gerais State, Brazil (2014 - 2016)
Dias, Maria Tereza Fonseca
Rule of law crisis. PROCON-BH. Effectiveness.
Crise da legalidade
PROCON-BH
eficácia
title_short Rule of Law Crisis in the Consumerist Sphere: Data Analysis of Consumer Protection Agency (Procon) - Belo Horizonte City, Minas Gerais State, Brazil (2014 - 2016)
title_full Rule of Law Crisis in the Consumerist Sphere: Data Analysis of Consumer Protection Agency (Procon) - Belo Horizonte City, Minas Gerais State, Brazil (2014 - 2016)
title_fullStr Rule of Law Crisis in the Consumerist Sphere: Data Analysis of Consumer Protection Agency (Procon) - Belo Horizonte City, Minas Gerais State, Brazil (2014 - 2016)
title_full_unstemmed Rule of Law Crisis in the Consumerist Sphere: Data Analysis of Consumer Protection Agency (Procon) - Belo Horizonte City, Minas Gerais State, Brazil (2014 - 2016)
title_sort Rule of Law Crisis in the Consumerist Sphere: Data Analysis of Consumer Protection Agency (Procon) - Belo Horizonte City, Minas Gerais State, Brazil (2014 - 2016)
author Dias, Maria Tereza Fonseca
author_facet Dias, Maria Tereza Fonseca
Gloria, Daniel Firmato de Almeida
Silva, Lorraine Rodrigues Campos
author_role author
author2 Gloria, Daniel Firmato de Almeida
Silva, Lorraine Rodrigues Campos
author2_role author
author
dc.contributor.author.fl_str_mv Dias, Maria Tereza Fonseca
Gloria, Daniel Firmato de Almeida
Silva, Lorraine Rodrigues Campos
dc.subject.por.fl_str_mv Rule of law crisis. PROCON-BH. Effectiveness.
Crise da legalidade
PROCON-BH
eficácia
topic Rule of law crisis. PROCON-BH. Effectiveness.
Crise da legalidade
PROCON-BH
eficácia
description The present paper intends to stress the crisis of legality in the consumer sector, considering that the laws, although they exists, are not being fulfilled by the suppliers. There is an increase in the number of consumers seeking the Consumer Protection and Protection Agency (PROCON), in Belo Horizonte City, to demand the fulfillment of their rights. This reality will be demonstrated from the statistical data of PROCON-BH from 2014 to 2016. The deductive legal method was use in addition to the bibliographic and statistical research. It was concluded that the crisis of legality in the Consumer Law may be related to: legislative inflation, the difficulty of following the complexity and speed of social changes, the discrediting of the law for not representing the will of society and for not being able to provide satisfactory answers to existing demands, and to the process of delegitimation.
publishDate 2018
dc.date.none.fl_str_mv 2018-11-27
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Artigo avaliado pelos Pares
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://ojs.uel.br/revistas/uel/index.php/iuris/article/view/30293
10.5433/2178-8189.2018v22n3p57
url https://ojs.uel.br/revistas/uel/index.php/iuris/article/view/30293
identifier_str_mv 10.5433/2178-8189.2018v22n3p57
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://ojs.uel.br/revistas/uel/index.php/iuris/article/view/30293/24540
dc.rights.driver.fl_str_mv Copyright (c) 2022 Scientia Iuris
https://creativecommons.org/licenses/by/4.0/deed.pt_BR
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2022 Scientia Iuris
https://creativecommons.org/licenses/by/4.0/deed.pt_BR
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade Estadual de Londrina
publisher.none.fl_str_mv Universidade Estadual de Londrina
dc.source.none.fl_str_mv Scientia Iuris; v. 22 n. 3 (2018); 57-73
2178-8189
1415-6490
reponame:Scientia Iuris (Online)
instname:Universidade Estadual de Londrina (UEL)
instacron:UEL
instname_str Universidade Estadual de Londrina (UEL)
instacron_str UEL
institution UEL
reponame_str Scientia Iuris (Online)
collection Scientia Iuris (Online)
repository.name.fl_str_mv Scientia Iuris (Online) - Universidade Estadual de Londrina (UEL)
repository.mail.fl_str_mv revistamdireito@uel.br
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