Critical success factors that improve school management
Autor(a) principal: | |
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Data de Publicação: | 2020 |
Tipo de documento: | Artigo |
Idioma: | por eng |
Título da fonte: | Sistemas & Gestão |
Texto Completo: | https://www.revistasg.uff.br/sg/article/view/1582 |
Resumo: | Highlights: Educational institutions increasingly need to deal with the responsibility of transmitting knowledge by promoting student development and qualifying them for the job market. To remain competitive in this market they need to satisfy the needs of their clients (parents and students). Therefore, educational managers must use strategies to improve and develop the organizational environment of the school.Objective: Analyse, through identification, description and evaluation, the Critical Success Factors (CSF) that influence the improvement of school management. These factors involve aspects such as: training, political pedagogical project, teaching tools, and perceived quality, besides contributing with data that corroborate the development of school management.Methodology: The theoretical reference used to treat Rockart's CSF (1979) is komolgorov-Smirnov (1979). As the Kolmogorov-Smirnov method has a simplified application, the Paraconsistent Logic will also be employed, as it allows the natural treatment of divergences, inconsistencies and contradictions, as well as allowing the achievement of more precise results close to reality (Casarin, 2007).Results: It was found that the use and prioritization of CSF can positively influence the performance of the school manager. It is important to clarify that schools are still companies that provide services and as such should consider the employment of strategies that improve their competitiveness, productivity, profitability and excellence. It is concluded that school management could improve its performance by using the prioritization of CSF in the following increasing order of importance: teaching tools, training, political pedagogical project and perceived quality.Limitations: This work is restricted to the ten best schools in the city of Niterói, according to the concept in the National High School Exam (ENEM – Exame Nacional do Ensino Médio). This delimitation makes the results obtained subject to standards, such as behavior and market requirements.Practical Implications: In addition to adding value to existing literature, it is hoped to stimulate studies around the proposed theme, aiming to increasingly assist school managers in the effectiveness of their actions.Value and originality: Few studies have been found in the literature proposing the use of CSF to address management improvement in educational institutions. Therefore, this work intends to describe innovative proposals for this segment; to give the educational manager a prominent role in identifying and prioritizing the CSF; and, finally, to contribute with other works that evaluate the impact of the training of educators in the advancement of school management and in the quality of student care. |
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Critical success factors that improve school managementFatores críticos de sucesso que melhoram a gestão escolarcritical success factorsperceived qualitytrainingpolitical pedagogical project.fatores críticos de sucessoqualidade percebidatreinamentoprojeto político pedagógico.Highlights: Educational institutions increasingly need to deal with the responsibility of transmitting knowledge by promoting student development and qualifying them for the job market. To remain competitive in this market they need to satisfy the needs of their clients (parents and students). Therefore, educational managers must use strategies to improve and develop the organizational environment of the school.Objective: Analyse, through identification, description and evaluation, the Critical Success Factors (CSF) that influence the improvement of school management. These factors involve aspects such as: training, political pedagogical project, teaching tools, and perceived quality, besides contributing with data that corroborate the development of school management.Methodology: The theoretical reference used to treat Rockart's CSF (1979) is komolgorov-Smirnov (1979). As the Kolmogorov-Smirnov method has a simplified application, the Paraconsistent Logic will also be employed, as it allows the natural treatment of divergences, inconsistencies and contradictions, as well as allowing the achievement of more precise results close to reality (Casarin, 2007).Results: It was found that the use and prioritization of CSF can positively influence the performance of the school manager. It is important to clarify that schools are still companies that provide services and as such should consider the employment of strategies that improve their competitiveness, productivity, profitability and excellence. It is concluded that school management could improve its performance by using the prioritization of CSF in the following increasing order of importance: teaching tools, training, political pedagogical project and perceived quality.Limitations: This work is restricted to the ten best schools in the city of Niterói, according to the concept in the National High School Exam (ENEM – Exame Nacional do Ensino Médio). This delimitation makes the results obtained subject to standards, such as behavior and market requirements.Practical Implications: In addition to adding value to existing literature, it is hoped to stimulate studies around the proposed theme, aiming to increasingly assist school managers in the effectiveness of their actions.Value and originality: Few studies have been found in the literature proposing the use of CSF to address management improvement in educational institutions. Therefore, this work intends to describe innovative proposals for this segment; to give the educational manager a prominent role in identifying and prioritizing the CSF; and, finally, to contribute with other works that evaluate the impact of the training of educators in the advancement of school management and in the quality of student care.Destaques: As instituições de ensino precisam cada vez mais lidar com a responsabilidade de transmitir conhecimento ao promover o desenvolvimento do estudante e qualificá-lo para o mercado de trabalho. Para se manterem competitivas neste mercado necessitam satisfazer as necessidades dos seus clientes (pais e alunos). Portanto, os gestores educacionais devem utilizar estratégias para melhorar e desenvolver o ambiente organizacional da escola.Objetivo: Analisar, por meio da identificação, descrição e avaliação, os Fatores Críticos de Sucesso (FSC) que influenciam a melhoria da gestão escolar. Estes fatores envolvem aspectos como: treinamento, projeto político pedagógico, ferramentas de ensino e qualidade percebida. Além disso, contribuir com dados que corroborem com o desenvolvimento da gestão escolar.Metodologia: O referencial teórico utilizado para tratar os FCS de Rockart (1979) é o komolgorov-Smirnov (1979). Como o método Kolmogorov-Smirnov tem aplicação simplificada, a Lógica Paraconsistente será também empregada, pois permite o tratamento com naturalidade de divergências, inconsistências e contradições, além de permitir a obtenção de resultados mais precisos e próximos da realidade (Casarin, 2007).Resultados: Foi constatado que o uso e a priorização dos FCS podem influenciar positivamente o desempenho do gestor escolar. É importante esclarecer que as escolas não deixam de ser empresas que prestam serviços e como tal devem considerar o emprego de estratégias que melhorem sua competitividade, produtividade, rentabilidade e excelência. Conclui-se que a gestão escolar pôde melhorar seu desempenho utilizando a priorização dos FCS na seguinte ordem crescente de importância: ferramentas de ensino, treinamento, projeto político pedagógico e qualidade percebida.Limitações: Este trabalho se restringe às dez melhores escolas da cidade de Niterói, de acordo com conceito no Exame Nacional do Ensino Médio (ENEM). Essa delimitação faz com que os resultados obtidos estejam sujeitos a padrões, como comportamento e exigências do mercado.Implicações práticas: Espera-se, além de agregar valor à literatura vigente, estimular os estudos em torno do tema proposto, visando cada vez mais auxiliar os gestores escolares na eficácia das ações.Valor e originalidade: Foram encontrados poucos estudos na literatura propondo a utilização dos FCS para tratar a melhoria de gestão em instituições de ensino. Sendo assim, este trabalho pretende descrever propostas inovadoras para este segmento; dar ao gestor educacional um papel de destaque ao identificar e priorizar os FCS; e, finalmente, contribuir com outros trabalhos que avaliam o impacto da capacitação de educadores no avanço da gestão escolar e na qualidade do atendimento aos estudantes.ABEC2020-02-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionPesquisa empírica de campotext/htmltext/htmlapplication/pdfapplication/pdfhttps://www.revistasg.uff.br/sg/article/view/158210.20985/1980-5160.2019.v14n3.1582Sistemas & Gestão; v. 14 n. 3 (2019): SETEMBRO 20191980-516010.20985/1980-5160.2019.v14n3reponame:Sistemas & Gestãoinstname:Universidade Federal Fluminense (UFF)instacron:UFFporenghttps://www.revistasg.uff.br/sg/article/view/1582/htmlhttps://www.revistasg.uff.br/sg/article/view/1582/html_1https://www.revistasg.uff.br/sg/article/view/1582/pdfhttps://www.revistasg.uff.br/sg/article/view/1582/pdf_1Copyright (c) 2019 Sistemas & Gestãoinfo:eu-repo/semantics/openAccessAraujo, Nino Ferraz2020-05-29T17:15:16Zoai:ojs.www.revistasg.uff.br:article/1582Revistahttps://www.revistasg.uff.br/sgPUBhttps://www.revistasg.uff.br/sg/oai||sg.revista@gmail.com|| periodicos@proppi.uff.br1980-51601980-5160opendoar:2020-05-29T17:15:16Sistemas & Gestão - Universidade Federal Fluminense (UFF)false |
dc.title.none.fl_str_mv |
Critical success factors that improve school management Fatores críticos de sucesso que melhoram a gestão escolar |
title |
Critical success factors that improve school management |
spellingShingle |
Critical success factors that improve school management Araujo, Nino Ferraz critical success factors perceived quality training political pedagogical project. fatores críticos de sucesso qualidade percebida treinamento projeto político pedagógico. |
title_short |
Critical success factors that improve school management |
title_full |
Critical success factors that improve school management |
title_fullStr |
Critical success factors that improve school management |
title_full_unstemmed |
Critical success factors that improve school management |
title_sort |
Critical success factors that improve school management |
author |
Araujo, Nino Ferraz |
author_facet |
Araujo, Nino Ferraz |
author_role |
author |
dc.contributor.author.fl_str_mv |
Araujo, Nino Ferraz |
dc.subject.por.fl_str_mv |
critical success factors perceived quality training political pedagogical project. fatores críticos de sucesso qualidade percebida treinamento projeto político pedagógico. |
topic |
critical success factors perceived quality training political pedagogical project. fatores críticos de sucesso qualidade percebida treinamento projeto político pedagógico. |
description |
Highlights: Educational institutions increasingly need to deal with the responsibility of transmitting knowledge by promoting student development and qualifying them for the job market. To remain competitive in this market they need to satisfy the needs of their clients (parents and students). Therefore, educational managers must use strategies to improve and develop the organizational environment of the school.Objective: Analyse, through identification, description and evaluation, the Critical Success Factors (CSF) that influence the improvement of school management. These factors involve aspects such as: training, political pedagogical project, teaching tools, and perceived quality, besides contributing with data that corroborate the development of school management.Methodology: The theoretical reference used to treat Rockart's CSF (1979) is komolgorov-Smirnov (1979). As the Kolmogorov-Smirnov method has a simplified application, the Paraconsistent Logic will also be employed, as it allows the natural treatment of divergences, inconsistencies and contradictions, as well as allowing the achievement of more precise results close to reality (Casarin, 2007).Results: It was found that the use and prioritization of CSF can positively influence the performance of the school manager. It is important to clarify that schools are still companies that provide services and as such should consider the employment of strategies that improve their competitiveness, productivity, profitability and excellence. It is concluded that school management could improve its performance by using the prioritization of CSF in the following increasing order of importance: teaching tools, training, political pedagogical project and perceived quality.Limitations: This work is restricted to the ten best schools in the city of Niterói, according to the concept in the National High School Exam (ENEM – Exame Nacional do Ensino Médio). This delimitation makes the results obtained subject to standards, such as behavior and market requirements.Practical Implications: In addition to adding value to existing literature, it is hoped to stimulate studies around the proposed theme, aiming to increasingly assist school managers in the effectiveness of their actions.Value and originality: Few studies have been found in the literature proposing the use of CSF to address management improvement in educational institutions. Therefore, this work intends to describe innovative proposals for this segment; to give the educational manager a prominent role in identifying and prioritizing the CSF; and, finally, to contribute with other works that evaluate the impact of the training of educators in the advancement of school management and in the quality of student care. |
publishDate |
2020 |
dc.date.none.fl_str_mv |
2020-02-01 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Pesquisa empírica de campo |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://www.revistasg.uff.br/sg/article/view/1582 10.20985/1980-5160.2019.v14n3.1582 |
url |
https://www.revistasg.uff.br/sg/article/view/1582 |
identifier_str_mv |
10.20985/1980-5160.2019.v14n3.1582 |
dc.language.iso.fl_str_mv |
por eng |
language |
por eng |
dc.relation.none.fl_str_mv |
https://www.revistasg.uff.br/sg/article/view/1582/html https://www.revistasg.uff.br/sg/article/view/1582/html_1 https://www.revistasg.uff.br/sg/article/view/1582/pdf https://www.revistasg.uff.br/sg/article/view/1582/pdf_1 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2019 Sistemas & Gestão info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2019 Sistemas & Gestão |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
text/html text/html application/pdf application/pdf |
dc.publisher.none.fl_str_mv |
ABEC |
publisher.none.fl_str_mv |
ABEC |
dc.source.none.fl_str_mv |
Sistemas & Gestão; v. 14 n. 3 (2019): SETEMBRO 2019 1980-5160 10.20985/1980-5160.2019.v14n3 reponame:Sistemas & Gestão instname:Universidade Federal Fluminense (UFF) instacron:UFF |
instname_str |
Universidade Federal Fluminense (UFF) |
instacron_str |
UFF |
institution |
UFF |
reponame_str |
Sistemas & Gestão |
collection |
Sistemas & Gestão |
repository.name.fl_str_mv |
Sistemas & Gestão - Universidade Federal Fluminense (UFF) |
repository.mail.fl_str_mv |
||sg.revista@gmail.com|| periodicos@proppi.uff.br |
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1798320144984834048 |