User embracement with risk rating: evaluation of the structure, process, and result
Autor(a) principal: | |
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Data de Publicação: | 2015 |
Outros Autores: | , , , , |
Tipo de documento: | Artigo |
Idioma: | por eng |
Título da fonte: | Reme (Online) |
Texto Completo: | https://periodicos.ufmg.br/index.php/reme/article/view/49595 |
Resumo: | The present work is a descriptive and exploratory study, with a quantitative approach, conducted between August and November 2011, aimed at, from the workers' perspective, assessing the Structure, Process, and Result of implementing the Reception with Risk Rating (RRR) instrument. This study included 314 professionals of different professional categories from four Emergency Hospital Services (EHS). The "Instrument to Assess Reception with Risk Rating" was used for data collection. Among the subjects, most were women (63.7 %), from the Nursing field (56.7 %), with an average experience of 7.2±7.6 years in the sector. Although there is a prioritizing of serious cases, care for mild cases, information about the probable waiting time, and user reception by the professionals who work in this system, it was found that, overall, the RRR was considered precarious. The main aggravating factors included: lack of physical space, problems in relationships within the multidisciplinary staff, and difficulty in putting the defined conduct into effect. It could therefore be concluded that, although the essential conduct proposed by RRR was in fact implemented in the investigated emergency services, there is still a need to make this system fully operational. |
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User embracement with risk rating: evaluation of the structure, process, and resultAcogida con clasificación de riesgo: evaluación de la estructura, del proceso y de los resultadosAcolhimento com classificação de risco: avaliação da estrutura, processo e resultadoAcogimientoHumanización de la AtenciónServicio de Urgencia en HospitalEvaluación en SaludAtención de EnfermeríaAcolhimentoHumanização da AssistênciaServiço Hospitalar de EmergênciaAvaliação em SaúdeCuidados de EnfermagemUser EmbracementHumanization of AssistanceEmergency Service, HospitalHealth EvaluationNursing CareThe present work is a descriptive and exploratory study, with a quantitative approach, conducted between August and November 2011, aimed at, from the workers' perspective, assessing the Structure, Process, and Result of implementing the Reception with Risk Rating (RRR) instrument. This study included 314 professionals of different professional categories from four Emergency Hospital Services (EHS). The "Instrument to Assess Reception with Risk Rating" was used for data collection. Among the subjects, most were women (63.7 %), from the Nursing field (56.7 %), with an average experience of 7.2±7.6 years in the sector. Although there is a prioritizing of serious cases, care for mild cases, information about the probable waiting time, and user reception by the professionals who work in this system, it was found that, overall, the RRR was considered precarious. The main aggravating factors included: lack of physical space, problems in relationships within the multidisciplinary staff, and difficulty in putting the defined conduct into effect. It could therefore be concluded that, although the essential conduct proposed by RRR was in fact implemented in the investigated emergency services, there is still a need to make this system fully operational.Estudio exploratorio descriptivo con enfoque cuantitativo realizado entre agosto y noviembre/2011 con el objetivo de evaluar la estructura, el proceso y el resultado de la implantación de la Acogida con Clasificación de Riesgos (ACCR) desde la perspectiva de los trabajadores. Participaron 314 profesionales de cuatro servicios de urgencias hospitalarias (SUH) de diferentes categorías profesionales. Para la recogida de datos se utilizó el "Instrumento para Evaluación de la Acogida con Clasificación de Riesgos". La mayoría eran mujeres (63,7%) del área de enfermería (56,7 %); con experiencia media de 7.2±7.6 años en dicho sector. A pesar de haber prioridad para los casos graves; atención de casos no graves; información sobre el tiempo probable de espera y acogida del usuario por los profesionales que trabajan en este sistema, se constató que, en general, la Acogida con Clasificación de Riesgos fue evaluada como Precaria. Los principales agravantes detectados fueron: falta de espacio físico, problemas en la relación entre el equipo multidisciplinario y dificultad para poner en práctica las conductas establecidas. Se concluye que, aunque en los Servicios de Urgencia investigados se cumplan las conductas fundamentales propuestas por la ACCR, este sistema debe ponerse en práctica deforma integral.Estudo descritivo-exploratório, com abordagem quantitativa, realizado entre agosto e novembro/2011, com o objetivo de avaliar sob a ótica dos trabalhadores a estrutura, o processo e o resultado da implantação do acolhimento com classificação de risco (ACCR). Participaram 314 profissionais de quatro serviços hospitalares de emergência (SHE) de diferentes categorias profissionais. Para a coleta de dados foi usado o "Instrumento para Avaliação do Acolhimento com Classificação de Risco". Entre os sujeitos, a maioria era mulher (63,7%); da área de Enfermagem (56,7%); com experiência média de 7,2±7,6 anos no setor. Apesar de haver priorização dos casos graves; atendimento aos casos não graves; informação sobre o tempo provável de espera; e acolhimento do usuário pelos profissionais que atuam nesse sistema, constatou-se que no cômputo geral o acolhimento com classificação de risco foi avaliado como precário. Como principais agravantes detectaram-se: falta de espaço físico; problemas no relacionamento da equipe multiprofissional; e dificuldade na operacionalização das condutas estabelecidas. Concluiu-se que, apesar de nos serviços de emergência investigados as condutas fundamentais propostas pelo ACCR serem realizadas, há necessidade da operacionalização integral desse sistema.Universidade Federal de Minas Gerais2015-03-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersiontext/plainapplication/pdfapplication/pdfhttps://periodicos.ufmg.br/index.php/reme/article/view/4959510.5935/1415-2762.20150002REME-Revista Mineira de Enfermagem; Vol. 19 No. 1 (2015)REME-Revista Mineira de Enfermagem; Vol. 19 Núm. 1 (2015)REME-Revista Mineira de Enfermagem; v. 19 n. 1 (2015)2316-93891415-2762reponame:Reme (Online)instname:Universidade Federal de Minas Gerais (UFMG)instacron:UFMGporenghttps://periodicos.ufmg.br/index.php/reme/article/view/49595/39747https://periodicos.ufmg.br/index.php/reme/article/view/49595/39748https://periodicos.ufmg.br/index.php/reme/article/view/49595/39749Copyright (c) 2015 Reme: Revista Mineira de Enfermageminfo:eu-repo/semantics/openAccessInoue, Kelly CristinaMurassaki, Ana Cláudia YassukoBellucci Júnior, José AparecidoRossi, Robson MarceloMartinez, Yolanda Dora ÉvoraMatsuda, Laura Misue2024-01-22T19:17:05Zoai:periodicos.ufmg.br:article/49595Revistaremeufmg@gmail.comPUBhttps://periodicos.ufmg.br/index.php/reme/oairemeufmg@gmail.com2316-93891415-2762opendoar:2024-01-22T19:17:05Reme (Online) - Universidade Federal de Minas Gerais (UFMG)false |
dc.title.none.fl_str_mv |
User embracement with risk rating: evaluation of the structure, process, and result Acogida con clasificación de riesgo: evaluación de la estructura, del proceso y de los resultados Acolhimento com classificação de risco: avaliação da estrutura, processo e resultado |
title |
User embracement with risk rating: evaluation of the structure, process, and result |
spellingShingle |
User embracement with risk rating: evaluation of the structure, process, and result Inoue, Kelly Cristina Acogimiento Humanización de la Atención Servicio de Urgencia en Hospital Evaluación en Salud Atención de Enfermería Acolhimento Humanização da Assistência Serviço Hospitalar de Emergência Avaliação em Saúde Cuidados de Enfermagem User Embracement Humanization of Assistance Emergency Service, Hospital Health Evaluation Nursing Care |
title_short |
User embracement with risk rating: evaluation of the structure, process, and result |
title_full |
User embracement with risk rating: evaluation of the structure, process, and result |
title_fullStr |
User embracement with risk rating: evaluation of the structure, process, and result |
title_full_unstemmed |
User embracement with risk rating: evaluation of the structure, process, and result |
title_sort |
User embracement with risk rating: evaluation of the structure, process, and result |
author |
Inoue, Kelly Cristina |
author_facet |
Inoue, Kelly Cristina Murassaki, Ana Cláudia Yassuko Bellucci Júnior, José Aparecido Rossi, Robson Marcelo Martinez, Yolanda Dora Évora Matsuda, Laura Misue |
author_role |
author |
author2 |
Murassaki, Ana Cláudia Yassuko Bellucci Júnior, José Aparecido Rossi, Robson Marcelo Martinez, Yolanda Dora Évora Matsuda, Laura Misue |
author2_role |
author author author author author |
dc.contributor.author.fl_str_mv |
Inoue, Kelly Cristina Murassaki, Ana Cláudia Yassuko Bellucci Júnior, José Aparecido Rossi, Robson Marcelo Martinez, Yolanda Dora Évora Matsuda, Laura Misue |
dc.subject.por.fl_str_mv |
Acogimiento Humanización de la Atención Servicio de Urgencia en Hospital Evaluación en Salud Atención de Enfermería Acolhimento Humanização da Assistência Serviço Hospitalar de Emergência Avaliação em Saúde Cuidados de Enfermagem User Embracement Humanization of Assistance Emergency Service, Hospital Health Evaluation Nursing Care |
topic |
Acogimiento Humanización de la Atención Servicio de Urgencia en Hospital Evaluación en Salud Atención de Enfermería Acolhimento Humanização da Assistência Serviço Hospitalar de Emergência Avaliação em Saúde Cuidados de Enfermagem User Embracement Humanization of Assistance Emergency Service, Hospital Health Evaluation Nursing Care |
description |
The present work is a descriptive and exploratory study, with a quantitative approach, conducted between August and November 2011, aimed at, from the workers' perspective, assessing the Structure, Process, and Result of implementing the Reception with Risk Rating (RRR) instrument. This study included 314 professionals of different professional categories from four Emergency Hospital Services (EHS). The "Instrument to Assess Reception with Risk Rating" was used for data collection. Among the subjects, most were women (63.7 %), from the Nursing field (56.7 %), with an average experience of 7.2±7.6 years in the sector. Although there is a prioritizing of serious cases, care for mild cases, information about the probable waiting time, and user reception by the professionals who work in this system, it was found that, overall, the RRR was considered precarious. The main aggravating factors included: lack of physical space, problems in relationships within the multidisciplinary staff, and difficulty in putting the defined conduct into effect. It could therefore be concluded that, although the essential conduct proposed by RRR was in fact implemented in the investigated emergency services, there is still a need to make this system fully operational. |
publishDate |
2015 |
dc.date.none.fl_str_mv |
2015-03-01 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://periodicos.ufmg.br/index.php/reme/article/view/49595 10.5935/1415-2762.20150002 |
url |
https://periodicos.ufmg.br/index.php/reme/article/view/49595 |
identifier_str_mv |
10.5935/1415-2762.20150002 |
dc.language.iso.fl_str_mv |
por eng |
language |
por eng |
dc.relation.none.fl_str_mv |
https://periodicos.ufmg.br/index.php/reme/article/view/49595/39747 https://periodicos.ufmg.br/index.php/reme/article/view/49595/39748 https://periodicos.ufmg.br/index.php/reme/article/view/49595/39749 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2015 Reme: Revista Mineira de Enfermagem info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2015 Reme: Revista Mineira de Enfermagem |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
text/plain application/pdf application/pdf |
dc.publisher.none.fl_str_mv |
Universidade Federal de Minas Gerais |
publisher.none.fl_str_mv |
Universidade Federal de Minas Gerais |
dc.source.none.fl_str_mv |
REME-Revista Mineira de Enfermagem; Vol. 19 No. 1 (2015) REME-Revista Mineira de Enfermagem; Vol. 19 Núm. 1 (2015) REME-Revista Mineira de Enfermagem; v. 19 n. 1 (2015) 2316-9389 1415-2762 reponame:Reme (Online) instname:Universidade Federal de Minas Gerais (UFMG) instacron:UFMG |
instname_str |
Universidade Federal de Minas Gerais (UFMG) |
instacron_str |
UFMG |
institution |
UFMG |
reponame_str |
Reme (Online) |
collection |
Reme (Online) |
repository.name.fl_str_mv |
Reme (Online) - Universidade Federal de Minas Gerais (UFMG) |
repository.mail.fl_str_mv |
remeufmg@gmail.com |
_version_ |
1797041902398210048 |