E-LEARNING LIMITATIONS AND POSSIBILITIES ON THE DEVELOPMENT OF MANAGERIAL COMPETENCES
Autor(a) principal: | |
---|---|
Data de Publicação: | 2013 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | REAd (Porto Alegre. Online) |
Texto Completo: | https://seer.ufrgs.br/index.php/read/article/view/38841 |
Resumo: | The increasing in the use of new information and communication technologies, especially internet, in the formative processes of organizations has not generally been followed by critical thinking. Research on online distance learning, or e-learning, conducted by organizational institutions are recent, especially in Brazil. This article intends therefore to contribute to this discussion, proposing a study on the use of e-learning in the development of managerial competence. To do so, a case study of a hybrid managerial formation program at a financial institution based in São Paulo, focused on the development of competences, was undertaken. The technique of in-depth semi-structured interviews has been adopted, both with the staff responsible for the programs implementation, and the managerial participants. In addition, the virtual environment and its structure have been analyzed, as well as the human resource documents that contain the guidelines of the program. The analysis of the program formation proposition was based upon e-learning studies by Rosenberg (2002), Moore and Kearsley (2007), among others; for the discussion of the competence development, the holistic model of Cheetham and Chivers (1996, 1998) was considered, as well as the competence concepts by European authors Sandberg (2000), Le Boterf (2003) and Zarifian (2001). The results of this study have revealed the limits and possibilities of managerial competence development when assisted by technological tools. |
id |
UFRGS-13_f4881e483601ff7155f71d12b62cf1b6 |
---|---|
oai_identifier_str |
oai:seer.ufrgs.br:article/38841 |
network_acronym_str |
UFRGS-13 |
network_name_str |
REAd (Porto Alegre. Online) |
repository_id_str |
|
spelling |
E-LEARNING LIMITATIONS AND POSSIBILITIES ON THE DEVELOPMENT OF MANAGERIAL COMPETENCESLÍMITES Y POSIBILIDADES DEL E-LEARNING EN EL DESARROLLO DE COMPETENCIAS GERENCIALESLIMITES E POSSIBILIDADES DO E-LEARNING NO DESENVOLVIMENTO DE COMPETÊNCIAS GERENCIAISE-learning. CompetênciasDesenvolvimento GerencialEducação on-lineEducação a distânciaE-learningCompetencesManagerial DevelopmentOn-line learningDistance learning.E-learningCompetenciasDesarrollo gerencialEducación on-lineEducacion a distanciaThe increasing in the use of new information and communication technologies, especially internet, in the formative processes of organizations has not generally been followed by critical thinking. Research on online distance learning, or e-learning, conducted by organizational institutions are recent, especially in Brazil. This article intends therefore to contribute to this discussion, proposing a study on the use of e-learning in the development of managerial competence. To do so, a case study of a hybrid managerial formation program at a financial institution based in São Paulo, focused on the development of competences, was undertaken. The technique of in-depth semi-structured interviews has been adopted, both with the staff responsible for the programs implementation, and the managerial participants. In addition, the virtual environment and its structure have been analyzed, as well as the human resource documents that contain the guidelines of the program. The analysis of the program formation proposition was based upon e-learning studies by Rosenberg (2002), Moore and Kearsley (2007), among others; for the discussion of the competence development, the holistic model of Cheetham and Chivers (1996, 1998) was considered, as well as the competence concepts by European authors Sandberg (2000), Le Boterf (2003) and Zarifian (2001). The results of this study have revealed the limits and possibilities of managerial competence development when assisted by technological tools.El aumento en el uso de las nuevas tecnologías de información y comunicación, especialmente la Internet, en los procesos formativos de las organizaciones no ha sido, muchas veces, seguido por una reflexión crítica más profundizada. Las pesquisas en educación a distancia on-line, o e-learning, conducidas en instituciones organizacionales son recientes, especialmente en Brasil. Así, este artículo pretende contribuir en este sentido, al proponer un estudio que problematiza el uso del e-learning en el desarrollo de competencias gerenciales. Para tanto, se emprendió un estudio de caso de un programa de formación gerencial semipresencial de una institución financiera en la ciudad de São Paulo, con foco en el desarrollo de competencias. Se adoptó como estrategia de construcción de dados la entrevista en profundidad, semiestructurada, tanto con los responsables por la implementación del programa de e-learning en estudio, como por los gestores participantes. Además, se analizó el ambiente virtual, su estructura y los documentos del área de Recursos Humanos que contenían las directrices del Programa. Para proceder a las análisis de la propuesta del programa objeto de estudio, se recurrió a la literatura de los estudios en e-learning, como Rosenberg (2002), Moore y Kearsley (2007), entre otros; del mismo modo, para discutir el desarrollo de competencias, se consideró el modelo holístico de Cheetham y Chivers (1996, 1998), así como los conceptos de competencias de los autores europeos Sandberg (2000), Le Boterf (2003) y Zarifian (2001). Los resultados de este estudio revelan los límites y las posibilidades del desarrollo de competencias gerenciales con el auxilio de herramientas tecnológicas.O aumento no uso das novas tecnologias de informação e comunicação, especialmente a Internet, nos processos formativos das organizações não foi, muitas vezes, acompanhado por maior reflexão crítica. As pesquisas em educação a distância on-line, ou e-learning, conduzidas em instituições organizacionais, são recentes, especialmente no Brasil. Dessa forma, este artigo pretende contribuir nesse sentido ao propor uma análise que problematiza o uso do e-learning no desenvolvimento de competências gerenciais. Para tanto, empreendeu-se um estudo de caso de um programa de formação gerencial semipresencial de uma instituição financeira na cidade de São Paulo, com foco no desenvolvimento de competências. Adotou-se como estratégia de construção de dados a entrevista em profundidade, semiestruturada, tanto com os responsáveis pela implantação do programa de e-learning em estudo como com os gestores participantes. Além disso, analisou-se o ambiente virtual, sua estrutura e os documentos da área de Recursos Humanos que continham as diretrizes do Programa. Para proceder às análises da proposta do programa objeto de estudo, recorreu-se à literatura dos estudos em e-learning, como Rosenberg(2002), Moore e Kearsley (2007), dentre outros. Da mesma forma, para discutir o desenvolvimento de competências, considerou-se o modelo holístico de Cheetham e Chivers (1996, 1998), bem como os conceitos de competências dos autores europeus Sandberg (2000), Le Boterf (2003) e Zarifian (2001). Os resultados deste estudo revelam os limites e as possibilidades do desenvolvimento de competências gerenciais com o auxílio de ferramentas tecnológicas.Universidade Federal do Rio Grande do Sul2013-04-15info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionCase StudyEstudio de CasoAvaliado pelos paresinfo:eu-repo/semantics/otherapplication/pdfhttps://seer.ufrgs.br/index.php/read/article/view/38841Electronic Review of Administration; Vol. 16 No. 3 (2010): Edição 67 - set/dez 2010; 685-715Revista Electrónica de Administración; Vol. 16 Núm. 3 (2010): Edição 67 - set/dez 2010; 685-715Revista Eletrônica de Administração; v. 16 n. 3 (2010): Edição 67 - set/dez 2010; 685-7151413-23111980-4164reponame:REAd (Porto Alegre. Online)instname:Universidade Federal do Rio Grande do Sul (UFRGS)instacron:UFRGSporhttps://seer.ufrgs.br/index.php/read/article/view/38841/25037Moreira Kenski, JuliaBrunstein, Janetteinfo:eu-repo/semantics/openAccess2013-04-22T14:47:33Zoai:seer.ufrgs.br:article/38841Revistahttp://seer.ufrgs.br/index.php/read/indexPUBhttps://seer.ufrgs.br/read/oaiea_read@ufrgs.br1413-23111413-2311opendoar:2013-04-22T14:47:33REAd (Porto Alegre. Online) - Universidade Federal do Rio Grande do Sul (UFRGS)false |
dc.title.none.fl_str_mv |
E-LEARNING LIMITATIONS AND POSSIBILITIES ON THE DEVELOPMENT OF MANAGERIAL COMPETENCES LÍMITES Y POSIBILIDADES DEL E-LEARNING EN EL DESARROLLO DE COMPETENCIAS GERENCIALES LIMITES E POSSIBILIDADES DO E-LEARNING NO DESENVOLVIMENTO DE COMPETÊNCIAS GERENCIAIS |
title |
E-LEARNING LIMITATIONS AND POSSIBILITIES ON THE DEVELOPMENT OF MANAGERIAL COMPETENCES |
spellingShingle |
E-LEARNING LIMITATIONS AND POSSIBILITIES ON THE DEVELOPMENT OF MANAGERIAL COMPETENCES Moreira Kenski, Julia E-learning. Competências Desenvolvimento Gerencial Educação on-line Educação a distância E-learning Competences Managerial Development On-line learning Distance learning. E-learning Competencias Desarrollo gerencial Educación on-line Educacion a distancia |
title_short |
E-LEARNING LIMITATIONS AND POSSIBILITIES ON THE DEVELOPMENT OF MANAGERIAL COMPETENCES |
title_full |
E-LEARNING LIMITATIONS AND POSSIBILITIES ON THE DEVELOPMENT OF MANAGERIAL COMPETENCES |
title_fullStr |
E-LEARNING LIMITATIONS AND POSSIBILITIES ON THE DEVELOPMENT OF MANAGERIAL COMPETENCES |
title_full_unstemmed |
E-LEARNING LIMITATIONS AND POSSIBILITIES ON THE DEVELOPMENT OF MANAGERIAL COMPETENCES |
title_sort |
E-LEARNING LIMITATIONS AND POSSIBILITIES ON THE DEVELOPMENT OF MANAGERIAL COMPETENCES |
author |
Moreira Kenski, Julia |
author_facet |
Moreira Kenski, Julia Brunstein, Janette |
author_role |
author |
author2 |
Brunstein, Janette |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Moreira Kenski, Julia Brunstein, Janette |
dc.subject.por.fl_str_mv |
E-learning. Competências Desenvolvimento Gerencial Educação on-line Educação a distância E-learning Competences Managerial Development On-line learning Distance learning. E-learning Competencias Desarrollo gerencial Educación on-line Educacion a distancia |
topic |
E-learning. Competências Desenvolvimento Gerencial Educação on-line Educação a distância E-learning Competences Managerial Development On-line learning Distance learning. E-learning Competencias Desarrollo gerencial Educación on-line Educacion a distancia |
description |
The increasing in the use of new information and communication technologies, especially internet, in the formative processes of organizations has not generally been followed by critical thinking. Research on online distance learning, or e-learning, conducted by organizational institutions are recent, especially in Brazil. This article intends therefore to contribute to this discussion, proposing a study on the use of e-learning in the development of managerial competence. To do so, a case study of a hybrid managerial formation program at a financial institution based in São Paulo, focused on the development of competences, was undertaken. The technique of in-depth semi-structured interviews has been adopted, both with the staff responsible for the programs implementation, and the managerial participants. In addition, the virtual environment and its structure have been analyzed, as well as the human resource documents that contain the guidelines of the program. The analysis of the program formation proposition was based upon e-learning studies by Rosenberg (2002), Moore and Kearsley (2007), among others; for the discussion of the competence development, the holistic model of Cheetham and Chivers (1996, 1998) was considered, as well as the competence concepts by European authors Sandberg (2000), Le Boterf (2003) and Zarifian (2001). The results of this study have revealed the limits and possibilities of managerial competence development when assisted by technological tools. |
publishDate |
2013 |
dc.date.none.fl_str_mv |
2013-04-15 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Case Study Estudio de Caso Avaliado pelos pares info:eu-repo/semantics/other |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://seer.ufrgs.br/index.php/read/article/view/38841 |
url |
https://seer.ufrgs.br/index.php/read/article/view/38841 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://seer.ufrgs.br/index.php/read/article/view/38841/25037 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Universidade Federal do Rio Grande do Sul |
publisher.none.fl_str_mv |
Universidade Federal do Rio Grande do Sul |
dc.source.none.fl_str_mv |
Electronic Review of Administration; Vol. 16 No. 3 (2010): Edição 67 - set/dez 2010; 685-715 Revista Electrónica de Administración; Vol. 16 Núm. 3 (2010): Edição 67 - set/dez 2010; 685-715 Revista Eletrônica de Administração; v. 16 n. 3 (2010): Edição 67 - set/dez 2010; 685-715 1413-2311 1980-4164 reponame:REAd (Porto Alegre. Online) instname:Universidade Federal do Rio Grande do Sul (UFRGS) instacron:UFRGS |
instname_str |
Universidade Federal do Rio Grande do Sul (UFRGS) |
instacron_str |
UFRGS |
institution |
UFRGS |
reponame_str |
REAd (Porto Alegre. Online) |
collection |
REAd (Porto Alegre. Online) |
repository.name.fl_str_mv |
REAd (Porto Alegre. Online) - Universidade Federal do Rio Grande do Sul (UFRGS) |
repository.mail.fl_str_mv |
ea_read@ufrgs.br |
_version_ |
1799766202046742528 |