Analyzing the impact of interpersonal relationships in the performance of people in organizations: a case study
Autor(a) principal: | |
---|---|
Data de Publicação: | 2015 |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Revista de Administração de Roraima - RARR |
Texto Completo: | https://revista.ufrr.br/adminrr/article/view/770 |
Resumo: | The behavior of individuals is one factor that influences, notably the development and effectiveness of the organization, since employees motivated to perform their work assignments with other people's thoughts, and when motivated, work satisfaction, thus increasing their production. Given this, it is necessary to evaluate the impact of interpersonal relationships in the development of tasks, which is the objective of the research, since, organizations are seeking to avoid problems caused by personal conflicts that result usually in a loss of good staff, customers, managers and suppliers. Methodologically, this research qualitative and quantitative nature of the census, examined the social interactions of twenty-six government officials from the Department of Human Resources of an organ of the judiciary, through survey, interviews and participant observation. Data analysis was done through the 6289 program UCINET and Pajek 1.19, these programs used to analyze social networks. These data were triangulated with data obtained from content analysis of interviews and observations. As a result, it was found that actors with higher degree of centrality, which identifies the ability to influence the other, the relations of friendship that already operate in the sector over six years and the least power are less than two years in the industry. However, the time in the industry does not justify the most central actors of the measure of the degree of intermediation, which identifies the ability to unite people not directly related, since that extent, the more central are more communicative and friendly. |
id |
UFRR-2_55719a0791f522f1590c734e351d2e5f |
---|---|
oai_identifier_str |
oai:oai.revista.ufrr.br:article/770 |
network_acronym_str |
UFRR-2 |
network_name_str |
Revista de Administração de Roraima - RARR |
repository_id_str |
|
spelling |
Analyzing the impact of interpersonal relationships in the performance of people in organizations: a case studyAnálise do impacto do relacionamento interpessoal no desempenho das pessoas nas organizações: um estudo de casoperformanceinterpersonal relationshipsreputationdesempenhorelacionamento interpessoalreputaçãoThe behavior of individuals is one factor that influences, notably the development and effectiveness of the organization, since employees motivated to perform their work assignments with other people's thoughts, and when motivated, work satisfaction, thus increasing their production. Given this, it is necessary to evaluate the impact of interpersonal relationships in the development of tasks, which is the objective of the research, since, organizations are seeking to avoid problems caused by personal conflicts that result usually in a loss of good staff, customers, managers and suppliers. Methodologically, this research qualitative and quantitative nature of the census, examined the social interactions of twenty-six government officials from the Department of Human Resources of an organ of the judiciary, through survey, interviews and participant observation. Data analysis was done through the 6289 program UCINET and Pajek 1.19, these programs used to analyze social networks. These data were triangulated with data obtained from content analysis of interviews and observations. As a result, it was found that actors with higher degree of centrality, which identifies the ability to influence the other, the relations of friendship that already operate in the sector over six years and the least power are less than two years in the industry. However, the time in the industry does not justify the most central actors of the measure of the degree of intermediation, which identifies the ability to unite people not directly related, since that extent, the more central are more communicative and friendly.O comportamento dos indivíduos é um fator que influi, notavelmente, o desenvolvimento da organização, já que, colaboradores desmotivados com o trabalho exercem suas atribuições com pensamentos alheios, e quando motivados, trabalham satisfeitos, aumentando assim sua produção. Diante disto, faz-se necessário avaliar qual o impacto do relacionamento interpessoal no desenvolvimento das tarefas, sendo este o objetivo geral da pesquisa, uma vez que, as organizações vêm buscando evitar problemas gerados por conflitos pessoais, que resultam, geralmente, em perda de bons profissionais, clientes, gestores e fornecedores. Metodologicamente, esta pesquisa qualiquantitativa de caráter censitário, analisou as interações sociais de vinte e seis funcionários públicos do Departamento de Recursos Humanos de um órgão do Poder Judiciário, através de survey, entrevistas em profundidade e observação participativa. A análise dos dados foi feita através dos programas UCINET 6.289 e PAJEK 1.19, programas estes utilizados para a análise de redes sociais. Estes dados foram triangulados com dados obtidos através de análise de conteúdo das entrevistas e das observações feitas. Como resultados, identificou-se que os atores com maior grau de centralidade, que identifica a capacidade de influenciar aos demais, nas relações de amizade já atuam no setor a mais de seis anos e os menos centrais estão a menos de dois anos no setor. Porém, o tempo no setor não justifica que os atores mais centrais da medida do grau de intermediação, que identifica a capacidade de unir pessoas não diretamente relacionadas, uma vez que, nesta medida, os mais centrais se mostram mais comunicativos e simpáticos.Universidade Federal de Roraima2015-07-15info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionAdPapplication/pdfhttps://revista.ufrr.br/adminrr/article/view/77010.18227/rarr.v2i1.770Journal of Management of Roraima-RARR; Vol. 2 No. 1 (2012); 159-177Revista Administración de Roraima (RARR); Vol. 2 Núm. 1 (2012); 159-177Revista de Administração de Roraima - RARR; v. 2 n. 1 (2012); 159-1772237-8057reponame:Revista de Administração de Roraima - RARRinstname:Universidade Federal de Roraima (UFRR)instacron:UFRRporhttps://revista.ufrr.br/adminrr/article/view/770/680ZAMBONIN, CÁSSIA REGINAinfo:eu-repo/semantics/openAccess2015-07-20T13:39:23Zoai:oai.revista.ufrr.br:article/770Revistahttps://revista.ufrr.br/index.php/adminrr/PUBhttps://revista.ufrr.br/adminrr/oairarr.ufrr@gmail.com||emersonclaytonarantes@gmail.com2237-80572237-8057opendoar:2015-07-20T13:39:23Revista de Administração de Roraima - RARR - Universidade Federal de Roraima (UFRR)false |
dc.title.none.fl_str_mv |
Analyzing the impact of interpersonal relationships in the performance of people in organizations: a case study Análise do impacto do relacionamento interpessoal no desempenho das pessoas nas organizações: um estudo de caso |
title |
Analyzing the impact of interpersonal relationships in the performance of people in organizations: a case study |
spellingShingle |
Analyzing the impact of interpersonal relationships in the performance of people in organizations: a case study ZAMBONIN, CÁSSIA REGINA performance interpersonal relationships reputation desempenho relacionamento interpessoal reputação |
title_short |
Analyzing the impact of interpersonal relationships in the performance of people in organizations: a case study |
title_full |
Analyzing the impact of interpersonal relationships in the performance of people in organizations: a case study |
title_fullStr |
Analyzing the impact of interpersonal relationships in the performance of people in organizations: a case study |
title_full_unstemmed |
Analyzing the impact of interpersonal relationships in the performance of people in organizations: a case study |
title_sort |
Analyzing the impact of interpersonal relationships in the performance of people in organizations: a case study |
author |
ZAMBONIN, CÁSSIA REGINA |
author_facet |
ZAMBONIN, CÁSSIA REGINA |
author_role |
author |
dc.contributor.author.fl_str_mv |
ZAMBONIN, CÁSSIA REGINA |
dc.subject.por.fl_str_mv |
performance interpersonal relationships reputation desempenho relacionamento interpessoal reputação |
topic |
performance interpersonal relationships reputation desempenho relacionamento interpessoal reputação |
description |
The behavior of individuals is one factor that influences, notably the development and effectiveness of the organization, since employees motivated to perform their work assignments with other people's thoughts, and when motivated, work satisfaction, thus increasing their production. Given this, it is necessary to evaluate the impact of interpersonal relationships in the development of tasks, which is the objective of the research, since, organizations are seeking to avoid problems caused by personal conflicts that result usually in a loss of good staff, customers, managers and suppliers. Methodologically, this research qualitative and quantitative nature of the census, examined the social interactions of twenty-six government officials from the Department of Human Resources of an organ of the judiciary, through survey, interviews and participant observation. Data analysis was done through the 6289 program UCINET and Pajek 1.19, these programs used to analyze social networks. These data were triangulated with data obtained from content analysis of interviews and observations. As a result, it was found that actors with higher degree of centrality, which identifies the ability to influence the other, the relations of friendship that already operate in the sector over six years and the least power are less than two years in the industry. However, the time in the industry does not justify the most central actors of the measure of the degree of intermediation, which identifies the ability to unite people not directly related, since that extent, the more central are more communicative and friendly. |
publishDate |
2015 |
dc.date.none.fl_str_mv |
2015-07-15 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion AdP |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://revista.ufrr.br/adminrr/article/view/770 10.18227/rarr.v2i1.770 |
url |
https://revista.ufrr.br/adminrr/article/view/770 |
identifier_str_mv |
10.18227/rarr.v2i1.770 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://revista.ufrr.br/adminrr/article/view/770/680 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Universidade Federal de Roraima |
publisher.none.fl_str_mv |
Universidade Federal de Roraima |
dc.source.none.fl_str_mv |
Journal of Management of Roraima-RARR; Vol. 2 No. 1 (2012); 159-177 Revista Administración de Roraima (RARR); Vol. 2 Núm. 1 (2012); 159-177 Revista de Administração de Roraima - RARR; v. 2 n. 1 (2012); 159-177 2237-8057 reponame:Revista de Administração de Roraima - RARR instname:Universidade Federal de Roraima (UFRR) instacron:UFRR |
instname_str |
Universidade Federal de Roraima (UFRR) |
instacron_str |
UFRR |
institution |
UFRR |
reponame_str |
Revista de Administração de Roraima - RARR |
collection |
Revista de Administração de Roraima - RARR |
repository.name.fl_str_mv |
Revista de Administração de Roraima - RARR - Universidade Federal de Roraima (UFRR) |
repository.mail.fl_str_mv |
rarr.ufrr@gmail.com||emersonclaytonarantes@gmail.com |
_version_ |
1809277523484213248 |