Competências requeridas pelos gerentes de enfermagem hospitalar
Autor(a) principal: | |
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Data de Publicação: | 2012 |
Tipo de documento: | Dissertação |
Idioma: | por |
Título da fonte: | Biblioteca Digital de Teses e Dissertações do UFSM |
Texto Completo: | http://repositorio.ufsm.br/handle/1/8245 |
Resumo: | After the base and the structure formed on a monastic regime of devotion and charity, nursing has changed in profile, from activity, regulated and respected profession. Through new assignments given to nurses, it became necessary that it receive a better training their functions in modernity, which also include care management of the health unit (U.S.) where he works. From this observation defined the research problem that guided this study: What are the skills of knowledge, skills and attitudes considered of extreme importance to nursing managers?, Whose objectives are to: - Identify the level of importance of skills knowledge, skills and attitudes, according to the perception of nursing managers; - To characterize the population of nursing managers of the research institution; - Identify the skills considered extremely important by the respondents; - Talking about the skills considered extremely important by respondents. To achieve the objectives has been carried out field research, exploratory, descriptive and quantitative approach, which had 25 managers as subjects of a U.S. teaching hospital, the large city of Santa Maria-RS. A survey conducted in 2011, used a research tool in two parts: a) sociodemographic information; b) 51 items for the election of skills related skills (20 items), knowledge (16) and attitudes (15) considered extremely important for nurse managers. The result showed that among the skills considered extremely important by the nurses are: a) Knowledge: Know the health policy (62.50%); know the mission and goals of the health institution (75.00%); Knowing services developed in the U.S. (79.16%), knowledge of rules and procedures (70.83%); Knowledge of quality of service (72.73%), b) skill: Being able to communicate adequately with staff and users (95.83%); Being ethical with staff, superiors, and users (91.67%); Being able to promote and maintain relationships with staff and users (87.50%); To identify problems (82 , 61%), c) attitudes: Be fair to your team and users (70.83%); Be open to change (70.83%); have involvement with work, with staff and community (70.83% ) What favors teamwork (70.83%); Who knows accept criticism (70.83%). From the results it appears that the respondents consider very important for the unit manager skills that added to the profile will comprise an individual who has knowledge of public policies, standards, mission and objectives and assessing the quality of their work, able to communicate with others appropriately, with an ethical procedure, companionship and attention to problems, flexible, engaging, and participatory, with humility toward criticism. It is noticed that all these skills are combined in one person make up the ideal professional, morally and technically qualified to take up his managerial position, care and citizen, with ethics, knowledge and determination. The search result leaves perceive the need for further studies to investigate whether nurse managers are putting into practice in their daily life skills they consider extremely important, so that your professional performance achieves the desired objectives by all. |
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2013-04-032013-04-032012-04-25FINGER, Adriane. Required skills for managers of a hospital nursing hospital. 2012. 105 f. Dissertação (Mestrado em Engenharia de Produção) - Universidade Federal de Santa Maria, Santa Maria, 2012.http://repositorio.ufsm.br/handle/1/8245After the base and the structure formed on a monastic regime of devotion and charity, nursing has changed in profile, from activity, regulated and respected profession. Through new assignments given to nurses, it became necessary that it receive a better training their functions in modernity, which also include care management of the health unit (U.S.) where he works. From this observation defined the research problem that guided this study: What are the skills of knowledge, skills and attitudes considered of extreme importance to nursing managers?, Whose objectives are to: - Identify the level of importance of skills knowledge, skills and attitudes, according to the perception of nursing managers; - To characterize the population of nursing managers of the research institution; - Identify the skills considered extremely important by the respondents; - Talking about the skills considered extremely important by respondents. To achieve the objectives has been carried out field research, exploratory, descriptive and quantitative approach, which had 25 managers as subjects of a U.S. teaching hospital, the large city of Santa Maria-RS. A survey conducted in 2011, used a research tool in two parts: a) sociodemographic information; b) 51 items for the election of skills related skills (20 items), knowledge (16) and attitudes (15) considered extremely important for nurse managers. The result showed that among the skills considered extremely important by the nurses are: a) Knowledge: Know the health policy (62.50%); know the mission and goals of the health institution (75.00%); Knowing services developed in the U.S. (79.16%), knowledge of rules and procedures (70.83%); Knowledge of quality of service (72.73%), b) skill: Being able to communicate adequately with staff and users (95.83%); Being ethical with staff, superiors, and users (91.67%); Being able to promote and maintain relationships with staff and users (87.50%); To identify problems (82 , 61%), c) attitudes: Be fair to your team and users (70.83%); Be open to change (70.83%); have involvement with work, with staff and community (70.83% ) What favors teamwork (70.83%); Who knows accept criticism (70.83%). From the results it appears that the respondents consider very important for the unit manager skills that added to the profile will comprise an individual who has knowledge of public policies, standards, mission and objectives and assessing the quality of their work, able to communicate with others appropriately, with an ethical procedure, companionship and attention to problems, flexible, engaging, and participatory, with humility toward criticism. It is noticed that all these skills are combined in one person make up the ideal professional, morally and technically qualified to take up his managerial position, care and citizen, with ethics, knowledge and determination. The search result leaves perceive the need for further studies to investigate whether nurse managers are putting into practice in their daily life skills they consider extremely important, so that your professional performance achieves the desired objectives by all.Após a base e a estrutura formadas sobre um regime monástico de dedicação e caridade, a enfermagem foi mudando de perfil, passando de atividade, a profissão regulamentada e respeitada. Por meio de novas atribuições entregues ao profissional enfermeiro, passou a ser necessário que este receba uma formação mais adequada as suas funções na modernidade, que incluem além dos cuidados o gerenciamento da unidade de saúde (US) onde trabalha. A partir dessa constatação foi definido o problema de pesquisa que norteou este estudo: Quais são as competências de conhecimento, habilidades e atitudes consideradas como de extrema importância para os gerentes de enfermagem?, cujos objetivos são: - Identificar o grau de importância das competências de conhecimento, habilidades e atitudes, segundo à percepção dos gerentes de enfermagem; - Caracterizar a população de gerentes de enfermagem da instituição pesquisada; - Identificar as competências consideradas de extrema importância pelos pesquisados; - Descrever sobre as competências consideradas de extrema importância pelos pesquisados. Para alcançar os objetivos foi realizada uma pesquisa de campo, de caráter exploratório, descritivo com abordagem quantitativa, que teve como sujeitos 25 gerentes de US de um hospital escola, de grande porte da cidade de Santa Maria-RS. A pesquisa realizada no ano de 2011, utilizou um instrumento de pesquisa dividido em duas partes: a) informações sociodemográficas; b) 51 itens para a eleição das competências relacionadas a habilidades (20 itens), conhecimento (16) e atitudes (15) consideradas de extrema importantes para os enfermeiros gerentes. O resultado apontou que entre as competências consideradas de extrema importância pelos enfermeiros estão: a) conhecimento: Conhecer as políticas de saúde (62,50%); Conhece a missão e os objetivos da instituição de saúde (75,00%); Conhecer os serviços desenvolvidos nas US (79,16%); Conhecimentos de normas e procedimentos (70,83%); Conhecimento da qualidade do serviço prestado (72,73%); b) habilidade: Ser capaz de comunicar-se de forma adequada com a equipe e usuários (95,83%); Ser ético com a equipe, superiores e usuários (91,67%); Ser capaz de promover e manter relacionamento com equipe e usuários (87,50%); Saber identificar problemas (82,61%); c) atitudes: Ser justo com sua equipe e usuários (70,83%); Ser aberto as mudanças (70,83%); Ter envolvimento com o trabalho, com a equipe e comunidade (70,83%); Que privilegie o trabalho em equipe (70,83%); Que saiba aceitar críticas (70,83%). Do resultado depreende-se que os pesquisados consideram de extrema importância para o gerente de unidade competências que agregadas ao seu perfil comporão um indivíduo que tem conhecimento de politicas públicas, normas, missão e objetivos e que avalia a qualidade do seu trabalho; capaz de se comunicar com os demais de maneira adequada, com um procedimento ético, de companheirismo e atento aos problemas; flexível, engajado, e participativo, sendo humildade em relação às críticas. Percebe-se que todas essas competências se reunidas numa só pessoa comporão o profissional ideal, capacitado moral e tecnicamente para assumir a sua posição gerencial, de cuidados e de cidadão, com ética, conhecimento e determinação. O resultado da pesquisa deixa perceber a necessidade de estudos posteriores que possam investigar se os enfermeiros gerentes estão colocando em prática no seu cotidiano as competências que consideram de extrema importância, de maneira que o seu desempenho profissional alcance os objetivos almejados por todos.Coordenação de Aperfeiçoamento de Pessoal de Nível Superiorapplication/pdfporUniversidade Federal de Santa MariaPrograma de Pós-Graduação em Engenharia de ProduçãoUFSMBREngenharia de ProduçãoEnfermagemGerência de enfermagemCompetênciasNursingManagement nursingSkillsCNPQ::ENGENHARIAS::ENGENHARIA DE PRODUCAOCompetências requeridas pelos gerentes de enfermagem hospitalarRequired skills for managers of a hospital nursing hospitalinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisLopes, Luis Felipe Diashttp://lattes.cnpq.br/1074372911061770Lima, Suzinara Beatriz Soares dehttp://lattes.cnpq.br/6711164523602200Costa, Vânia Medianeira Floreshttp://lattes.cnpq.br/0180563343119839http://lattes.cnpq.br/4276203111507492Finger, Adriane3008000000054005003005005001dc759c3-23ad-4b07-ab5e-be9634c1de065fa058f7-f840-4204-93e9-2b04637820aa2f61af26-0d60-41f8-9fc0-3bb3c998bc355b8ced2c-c39c-4186-80a4-12db5c7848a6info:eu-repo/semantics/openAccessreponame:Biblioteca Digital de Teses e Dissertações do UFSMinstname:Universidade Federal de Santa Maria (UFSM)instacron:UFSMORIGINALFINGER, ADRIANE.pdfapplication/pdf1028858http://repositorio.ufsm.br/bitstream/1/8245/1/FINGER%2c%20ADRIANE.pdf4d809c44f47c3906dcc01894574e5d47MD51TEXTFINGER, ADRIANE.pdf.txtFINGER, ADRIANE.pdf.txtExtracted texttext/plain206584http://repositorio.ufsm.br/bitstream/1/8245/2/FINGER%2c%20ADRIANE.pdf.txt0ac50ce28c974fd0bd367407ace584f8MD52THUMBNAILFINGER, ADRIANE.pdf.jpgFINGER, ADRIANE.pdf.jpgIM Thumbnailimage/jpeg4847http://repositorio.ufsm.br/bitstream/1/8245/3/FINGER%2c%20ADRIANE.pdf.jpg17de3caeb16fed33aafa4caa684343a7MD531/82452023-05-25 15:05:57.557oai:repositorio.ufsm.br:1/8245Biblioteca Digital de Teses e Dissertaçõeshttps://repositorio.ufsm.br/ONGhttps://repositorio.ufsm.br/oai/requestatendimento.sib@ufsm.br||tedebc@gmail.comopendoar:2023-05-25T18:05:57Biblioteca Digital de Teses e Dissertações do UFSM - Universidade Federal de Santa Maria (UFSM)false |
dc.title.por.fl_str_mv |
Competências requeridas pelos gerentes de enfermagem hospitalar |
dc.title.alternative.eng.fl_str_mv |
Required skills for managers of a hospital nursing hospital |
title |
Competências requeridas pelos gerentes de enfermagem hospitalar |
spellingShingle |
Competências requeridas pelos gerentes de enfermagem hospitalar Finger, Adriane Enfermagem Gerência de enfermagem Competências Nursing Management nursing Skills CNPQ::ENGENHARIAS::ENGENHARIA DE PRODUCAO |
title_short |
Competências requeridas pelos gerentes de enfermagem hospitalar |
title_full |
Competências requeridas pelos gerentes de enfermagem hospitalar |
title_fullStr |
Competências requeridas pelos gerentes de enfermagem hospitalar |
title_full_unstemmed |
Competências requeridas pelos gerentes de enfermagem hospitalar |
title_sort |
Competências requeridas pelos gerentes de enfermagem hospitalar |
author |
Finger, Adriane |
author_facet |
Finger, Adriane |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
Lopes, Luis Felipe Dias |
dc.contributor.advisor1Lattes.fl_str_mv |
http://lattes.cnpq.br/1074372911061770 |
dc.contributor.referee1.fl_str_mv |
Lima, Suzinara Beatriz Soares de |
dc.contributor.referee1Lattes.fl_str_mv |
http://lattes.cnpq.br/6711164523602200 |
dc.contributor.referee2.fl_str_mv |
Costa, Vânia Medianeira Flores |
dc.contributor.referee2Lattes.fl_str_mv |
http://lattes.cnpq.br/0180563343119839 |
dc.contributor.authorLattes.fl_str_mv |
http://lattes.cnpq.br/4276203111507492 |
dc.contributor.author.fl_str_mv |
Finger, Adriane |
contributor_str_mv |
Lopes, Luis Felipe Dias Lima, Suzinara Beatriz Soares de Costa, Vânia Medianeira Flores |
dc.subject.por.fl_str_mv |
Enfermagem Gerência de enfermagem Competências |
topic |
Enfermagem Gerência de enfermagem Competências Nursing Management nursing Skills CNPQ::ENGENHARIAS::ENGENHARIA DE PRODUCAO |
dc.subject.eng.fl_str_mv |
Nursing Management nursing Skills |
dc.subject.cnpq.fl_str_mv |
CNPQ::ENGENHARIAS::ENGENHARIA DE PRODUCAO |
description |
After the base and the structure formed on a monastic regime of devotion and charity, nursing has changed in profile, from activity, regulated and respected profession. Through new assignments given to nurses, it became necessary that it receive a better training their functions in modernity, which also include care management of the health unit (U.S.) where he works. From this observation defined the research problem that guided this study: What are the skills of knowledge, skills and attitudes considered of extreme importance to nursing managers?, Whose objectives are to: - Identify the level of importance of skills knowledge, skills and attitudes, according to the perception of nursing managers; - To characterize the population of nursing managers of the research institution; - Identify the skills considered extremely important by the respondents; - Talking about the skills considered extremely important by respondents. To achieve the objectives has been carried out field research, exploratory, descriptive and quantitative approach, which had 25 managers as subjects of a U.S. teaching hospital, the large city of Santa Maria-RS. A survey conducted in 2011, used a research tool in two parts: a) sociodemographic information; b) 51 items for the election of skills related skills (20 items), knowledge (16) and attitudes (15) considered extremely important for nurse managers. The result showed that among the skills considered extremely important by the nurses are: a) Knowledge: Know the health policy (62.50%); know the mission and goals of the health institution (75.00%); Knowing services developed in the U.S. (79.16%), knowledge of rules and procedures (70.83%); Knowledge of quality of service (72.73%), b) skill: Being able to communicate adequately with staff and users (95.83%); Being ethical with staff, superiors, and users (91.67%); Being able to promote and maintain relationships with staff and users (87.50%); To identify problems (82 , 61%), c) attitudes: Be fair to your team and users (70.83%); Be open to change (70.83%); have involvement with work, with staff and community (70.83% ) What favors teamwork (70.83%); Who knows accept criticism (70.83%). From the results it appears that the respondents consider very important for the unit manager skills that added to the profile will comprise an individual who has knowledge of public policies, standards, mission and objectives and assessing the quality of their work, able to communicate with others appropriately, with an ethical procedure, companionship and attention to problems, flexible, engaging, and participatory, with humility toward criticism. It is noticed that all these skills are combined in one person make up the ideal professional, morally and technically qualified to take up his managerial position, care and citizen, with ethics, knowledge and determination. The search result leaves perceive the need for further studies to investigate whether nurse managers are putting into practice in their daily life skills they consider extremely important, so that your professional performance achieves the desired objectives by all. |
publishDate |
2012 |
dc.date.issued.fl_str_mv |
2012-04-25 |
dc.date.accessioned.fl_str_mv |
2013-04-03 |
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2013-04-03 |
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FINGER, Adriane. Required skills for managers of a hospital nursing hospital. 2012. 105 f. Dissertação (Mestrado em Engenharia de Produção) - Universidade Federal de Santa Maria, Santa Maria, 2012. |
dc.identifier.uri.fl_str_mv |
http://repositorio.ufsm.br/handle/1/8245 |
identifier_str_mv |
FINGER, Adriane. Required skills for managers of a hospital nursing hospital. 2012. 105 f. Dissertação (Mestrado em Engenharia de Produção) - Universidade Federal de Santa Maria, Santa Maria, 2012. |
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http://repositorio.ufsm.br/handle/1/8245 |
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Universidade Federal de Santa Maria |
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UFSM |
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BR |
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Engenharia de Produção |
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Universidade Federal de Santa Maria |
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