Perception of QWL in Regulatory Agency Services

Detalhes bibliográficos
Autor(a) principal: Brusiquese, Romildo Garcia
Data de Publicação: 2017
Outros Autores: Ferreira, Mário César, Pacheco, Veruska Albuquerque
Tipo de documento: Artigo
Idioma: por
Título da fonte: Trabalho (En)Cena
Texto Completo: https://sistemas.uft.edu.br/periodicos/index.php/encena/article/view/4016
Resumo: This study aimed to verify the employees’ perception of quality of working life (QWL) in a regulatory agency services in Brazil. The survey relied on sample of 1,062 participants, all of whom responded to the Inventory of Evaluation of Quality of Working Life that was applied in the digital format. Results indicated favorable assessment of the factors Working Conditions; Socio-professional Relationships at Work; and Work-Social Life Link and unfavorable in Work Organization and Professional Growth and Recognition, both characterized by actions under the employer's domain. Aligned to the proposed hypothesis, the overall assessment of QWL positioned itself in the transition zone of the map of the instrument, indicating the need for priority action on critical factors. It is suggested to conduct new studies to extend the analysis of this newly emerged labour camp. Keywords: Quality of working life; ergonomics; human resource management.
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spelling Perception of QWL in Regulatory Agency ServicesPercepción de CVT en Agencia Reguladora de ServiciosPerception de QVT dans Agence de Réglementation de ServicesPercepção de QVT em agência reguladora de serviçosThis study aimed to verify the employees’ perception of quality of working life (QWL) in a regulatory agency services in Brazil. The survey relied on sample of 1,062 participants, all of whom responded to the Inventory of Evaluation of Quality of Working Life that was applied in the digital format. Results indicated favorable assessment of the factors Working Conditions; Socio-professional Relationships at Work; and Work-Social Life Link and unfavorable in Work Organization and Professional Growth and Recognition, both characterized by actions under the employer's domain. Aligned to the proposed hypothesis, the overall assessment of QWL positioned itself in the transition zone of the map of the instrument, indicating the need for priority action on critical factors. It is suggested to conduct new studies to extend the analysis of this newly emerged labour camp. Keywords: Quality of working life; ergonomics; human resource management.Este estudio tuvo como objetivo verificar la percepción de trabajadores de una agencia reguladora de servicios en el Brasil con respecto a la calidad de vida en el trabajo (CVT). La muestra fue de 1,062 participantes, que respondieron al Cuestionario de Evaluación de Calidad de Vida en el Trabajo que se aplicó en formato digital. Los resultados indicaron una evaluación favorable de los factores Condiciones de Trabajo, Relaciones Socio-profesionales de Trabajo, y Vínculo Trabajo-Vida Social; y desfavorable en los factores Organización del Trabajo y Reconocimiento y Crecimiento Profesional, los cuales se caracterizan por acciones bajo dominio del empleador. Según la hipótesis propuesta, la evaluación de la CVT se posicionó en zona de transición de la cartografía del instrumento, indicando necesidad de actuación prioritaria en los factores más críticos. Se sugiere la realización de nuevos estudios para ampliar el análisis de este recién surgido campo de trabajo. Palabras clave: calidad de vida en el trabajo; ergonomía; gestión de personas.Le but de la recherce a eu d´identifier les répresentations des agents travaillant dans une unité governamentale de surveillance de la qualité des services publiques au Brésil en ce qui concerne la thématique qualité de vie au travail (QVT). Ont participé de la recherche l´echantillon de 1062 travailleurs qui ont répondu l´Inventaire d´Évaluation de la Qualité de Vie au Travail (IA_QVT), aplique en ligne dans une site. Les résultats indiquent une évalution plutôt favorable des facteurs “Conditions de Travail”, “Rapports Sociaux de Travail”, et “Lien Travail-Vie Sociale” et en revanche une évalution défavorable concernant les facteurs “Organisation du Travail” et “Reconnaissance et Développment Professionel” qui, dans ce cas, sont sous la charge des employeurs. D´après l´hypothèse posée, l´évalution de QVT s´est placée dans une zonne intermédiare de la carthographie psicométrique de l´IA_QVT, en soulignant la necessite d´agir sous les facteurs plutôt critiques. De nouvelles études sont suggerés pour élargir les analyses dans ce nouveau champ d´investigation. Mots-clés: qualité de vie au travail; ergonomie; gestion du personnel.Este estudo objetivou verificar a percepção de trabalhadores de uma agência reguladora de serviços no Brasil quanto à qualidade de vida no trabalho (QVT). A amostra foi de 1.062 participantes, que responderam ao Inventário de Avaliação de Qualidade de Vida no Trabalho (IA_QVT), aplicado no formato digital. Os resultados indicaram avaliação favorável dos fatores Condições de Trabalho; Relações Socioprofissionais de Trabalho; e Elo Trabalho-Vida Social e desfavorável nos fatores Organização do Trabalho e Reconhecimento e Crescimento Profissional, os quais se caracterizam por ações sob domínio do empregador. Conforme hipótese proposta, a avaliação de QVT se posicionou em zona de transição da cartografia do IA_QVT, indicando necessidade de atuação prioritária nos fatores mais críticos. Sugere-se a realização de novos estudos para ampliar as análises desse recém-surgido campo de trabalho. Palavras-chave: Qualidade de vida no trabalho; ergonomia; gestão de pessoas.Universidade Federal do Tocantins - UFT2017-12-12info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionAvaliado pelos paresAvaliado pelos paresapplication/pdfhttps://sistemas.uft.edu.br/periodicos/index.php/encena/article/view/401610.20873/2526-1487V2N2P70Trabalho (En)Cena; Vol. 2 No. 2 (2017): Revista Trabalho (En)Cena; 70-82Trabalho (En)Cena; Vol. 2 Núm. 2 (2017): Revista Trabalho (En)Cena; 70-82Trabalho (En)Cena; Vol. 2 No. 2 (2017): Revista Trabalho (En)Cena; 70-82Trabalho (En)Cena; v. 2 n. 2 (2017): Revista Trabalho (En)Cena; 70-822526-148710.20873/10.20873/2526-1487V2N2reponame:Trabalho (En)Cenainstname:Universidade Federal do Tocantins (UFT)instacron:UFTporhttps://sistemas.uft.edu.br/periodicos/index.php/encena/article/view/4016/12176Copyright (c) 2017 Romildo Garcia Brusiquese, Mário César Ferreira, Veruska Albuquerque Pachecoinfo:eu-repo/semantics/openAccessBrusiquese, Romildo GarciaFerreira, Mário CésarPacheco, Veruska Albuquerque2020-02-14T23:37:25Zoai:ojs.revista.uft.edu.br:article/4016Revistahttps://sistemas.uft.edu.br/periodicos/index.php/encena/oai2526-14872526-1487opendoar:2020-02-14T23:37:25Trabalho (En)Cena - Universidade Federal do Tocantins (UFT)false
dc.title.none.fl_str_mv Perception of QWL in Regulatory Agency Services
Percepción de CVT en Agencia Reguladora de Servicios
Perception de QVT dans Agence de Réglementation de Services
Percepção de QVT em agência reguladora de serviços
title Perception of QWL in Regulatory Agency Services
spellingShingle Perception of QWL in Regulatory Agency Services
Brusiquese, Romildo Garcia
title_short Perception of QWL in Regulatory Agency Services
title_full Perception of QWL in Regulatory Agency Services
title_fullStr Perception of QWL in Regulatory Agency Services
title_full_unstemmed Perception of QWL in Regulatory Agency Services
title_sort Perception of QWL in Regulatory Agency Services
author Brusiquese, Romildo Garcia
author_facet Brusiquese, Romildo Garcia
Ferreira, Mário César
Pacheco, Veruska Albuquerque
author_role author
author2 Ferreira, Mário César
Pacheco, Veruska Albuquerque
author2_role author
author
dc.contributor.author.fl_str_mv Brusiquese, Romildo Garcia
Ferreira, Mário César
Pacheco, Veruska Albuquerque
description This study aimed to verify the employees’ perception of quality of working life (QWL) in a regulatory agency services in Brazil. The survey relied on sample of 1,062 participants, all of whom responded to the Inventory of Evaluation of Quality of Working Life that was applied in the digital format. Results indicated favorable assessment of the factors Working Conditions; Socio-professional Relationships at Work; and Work-Social Life Link and unfavorable in Work Organization and Professional Growth and Recognition, both characterized by actions under the employer's domain. Aligned to the proposed hypothesis, the overall assessment of QWL positioned itself in the transition zone of the map of the instrument, indicating the need for priority action on critical factors. It is suggested to conduct new studies to extend the analysis of this newly emerged labour camp. Keywords: Quality of working life; ergonomics; human resource management.
publishDate 2017
dc.date.none.fl_str_mv 2017-12-12
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Avaliado pelos pares
Avaliado pelos pares
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://sistemas.uft.edu.br/periodicos/index.php/encena/article/view/4016
10.20873/2526-1487V2N2P70
url https://sistemas.uft.edu.br/periodicos/index.php/encena/article/view/4016
identifier_str_mv 10.20873/2526-1487V2N2P70
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://sistemas.uft.edu.br/periodicos/index.php/encena/article/view/4016/12176
dc.rights.driver.fl_str_mv Copyright (c) 2017 Romildo Garcia Brusiquese, Mário César Ferreira, Veruska Albuquerque Pacheco
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2017 Romildo Garcia Brusiquese, Mário César Ferreira, Veruska Albuquerque Pacheco
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade Federal do Tocantins - UFT
publisher.none.fl_str_mv Universidade Federal do Tocantins - UFT
dc.source.none.fl_str_mv Trabalho (En)Cena; Vol. 2 No. 2 (2017): Revista Trabalho (En)Cena; 70-82
Trabalho (En)Cena; Vol. 2 Núm. 2 (2017): Revista Trabalho (En)Cena; 70-82
Trabalho (En)Cena; Vol. 2 No. 2 (2017): Revista Trabalho (En)Cena; 70-82
Trabalho (En)Cena; v. 2 n. 2 (2017): Revista Trabalho (En)Cena; 70-82
2526-1487
10.20873/10.20873/2526-1487V2N2
reponame:Trabalho (En)Cena
instname:Universidade Federal do Tocantins (UFT)
instacron:UFT
instname_str Universidade Federal do Tocantins (UFT)
instacron_str UFT
institution UFT
reponame_str Trabalho (En)Cena
collection Trabalho (En)Cena
repository.name.fl_str_mv Trabalho (En)Cena - Universidade Federal do Tocantins (UFT)
repository.mail.fl_str_mv
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