Evaluation of Human Labor Costs and Mediation Strategies for physicians of a Health Care Unit

Detalhes bibliográficos
Autor(a) principal: Pádua, Leandro Silva
Data de Publicação: 2020
Outros Autores: Ferreira, Mário César
Tipo de documento: Artigo
Idioma: por
Título da fonte: Trabalho (En)Cena
Texto Completo: https://sistemas.uft.edu.br/periodicos/index.php/encena/article/view/7045
Resumo: This research sought to identify the human costs related to the medical activity in a Care Unit and to describe the strategies launched by these professionals to deal with costs. The study was conducted using the Ergonomics of Activity perspective. We conducted 13 semi-structured interviews and the data submitted to the lexical analysis using IraMuTeQ software. A negative predominance (84.2% of the analyzed discourses) was observed in the discourses related to human labor costs, with a description of the physiological repercussions of the work in the form of symptoms and diseases; besides physical, cognitive and affective repercussions, represented in the form of exhaustion, overload, exhaustion, fatigue, anxiety, sadness, emotional lability. The strategies identified in the speeches were classified into two axes: one related to the need for support, either by co-workers, other professionals, management, family members or friends; the second axis describes strategies in and out of work to deal with the costs identified, represented by physical activity, doing what they like, "detaching" from work, seeking religiosity and the resignification of work. The study promotes the demands of the researched unit and other research in the context of medical emergencies, with a view to changing the work context.
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spelling Evaluation of Human Labor Costs and Mediation Strategies for physicians of a Health Care UnitEvaluación del costo humano del trabajo y de las estrategias de mediación para médicos de una unidad de pronto atenciónÉvaluation des coûts de travail humains et des stratégies de médiation pour les médecins d'une unité de soins de santéAVALIAÇÃO DO CUSTO HUMANO DO TRABALHO E DAS ESTRATÉGIAS DE MEDIAÇÃO DOS MÉDICOS DE UMA UNIDADE DE PRONTO ATENDIMENTOCusto humano do trabalho; estratégias de mediação; Ergonomia; emergências médicasThis research sought to identify the human costs related to the medical activity in a Care Unit and to describe the strategies launched by these professionals to deal with costs. The study was conducted using the Ergonomics of Activity perspective. We conducted 13 semi-structured interviews and the data submitted to the lexical analysis using IraMuTeQ software. A negative predominance (84.2% of the analyzed discourses) was observed in the discourses related to human labor costs, with a description of the physiological repercussions of the work in the form of symptoms and diseases; besides physical, cognitive and affective repercussions, represented in the form of exhaustion, overload, exhaustion, fatigue, anxiety, sadness, emotional lability. The strategies identified in the speeches were classified into two axes: one related to the need for support, either by co-workers, other professionals, management, family members or friends; the second axis describes strategies in and out of work to deal with the costs identified, represented by physical activity, doing what they like, "detaching" from work, seeking religiosity and the resignification of work. The study promotes the demands of the researched unit and other research in the context of medical emergencies, with a view to changing the work context.Esta investigación buscó identificar los costos humanos relacionados con la actividad médica en una Unidad de Pronto Atención y describir las estrategias lanzadas por estos profesionales para hacer frente a los costos. El estudio fue conducido por la perspectiva de la Ergonomía de la Actividad. Se realizaron 13 entrevistas semiestructuradas y los datos sometidos al análisis léxico con el uso del software IraMuTeQ. En los discursos relativos a los costes se observó un predominio negativo (84,2%), con la descripción de las repercusiones fisiológicas del trabajo en forma de enfermedades; además de repercusiones físicas, cognitivas y afectivas, en la forma de agotamiento, sobrecarga, agotamiento, cansancio, ansiedad, tristeza, labilidad emocional. Las estrategias identificadas forman en dos ejes: uno relativo a la necesidad de apoyo, por los compañeros de trabajo, de otros profesionales, de la gestión, de familiares o de amigos; el segundo describe estrategias dentro y fuera del trabajo para lidiar con los costos identificados, representados por actividad física, hacer lo que le gusta, "desligarse" del trabajo, búsqueda de la religiosidad y de la resignificación del trabajo. El estudio fomenta demandas de la unidad y de otras investigaciones en el contexto de emergencias, con miras a los cambios del contexto de trabajo.Cette recherche visait à identifier les coûts humains liés à l'activité médicale dans une unité de soins et à décrire les stratégies lancées par ces professionnels pour faire face aux coûts. L'étude a été menée en utilisant la perspective de l'ergonomie de l'activité. Au total, 13 entretiens semi-structurés et les données soumises à l'analyse lexicale ont été réalisés à l'aide du logiciel IraMuTeQ. Une prédominance négative (84,2% des discours) a été observée dans les discours sur les coûts humains, avec une description des répercussions physiologiques du travail sous forme de maladies; Outre les répercussions physiques, cognitives et affectives, sous forme d'épuisement, de surcharge, d'épuisement, de fatigue, d'anxiété, de tristesse, de labilité émotionnelle. Les stratégies identifiées forment deux axes: l'un concernant le besoin de soutien de collègues, d'autres professionnels, de membres de la direction, de membres de la famille ou d'amis; la seconde décrit des stratégies dans et hors du travail pour faire face aux coûts identifiés, représentés par l'activité physique, faire ce qu'ils veulent, "éteindre" le travail, rechercher la religiosité et la resignification du travail. L'étude encourage les demandes d'unité et autres recherches dans le contexte des urgences, en vue de changer le contexte de travail.Esta pesquisa buscou identificar os custos humanos relacionados à atividade médica em uma Unidade de Pronto Atendimento e descrever as estratégias lançadas por estes profissionais para lidar com os custos. O estudo foi conduzido balizado pela perspectiva da Ergonomia da Atividade. Foram realizadas 13 entrevistas semiestruturadas e os dados submetidos à análise lexical com o uso do software IRaMuTeQ. Foram observados nos discursos relativos aos custos humanos do trabalho uma predominância negativa (84,2% dos discursos analisados), com a descrição de repercussões fisiológicas do trabalho na forma de sintomas e doenças; além de repercussões físicas, cognitivas e afetivas, representadas sob a forma de exaustão, sobrecarga, esgotamento, cansaço, ansiedade, tristeza, labilidade emocional. As estratégias identificadas nos discursos foram classificadas em dois eixos: um relativo à necessidade de apoio, seja pelos colegas de trabalho, de outros profissionais, da gestão, de familiares ou de amigos; o segundo eixo descreve estratégias dentro e fora do trabalho para lidar com os custos identificados, representados por atividade física, fazer o que gosta, “desligar-se” do trabalho, busca da religiosidade e da ressignificação do trabalho. O estudo fomenta demandas da unidade pesquisada e de outras pesquisas no contexto de emergências médicas, com vistas à mudanças do contexto de trabalho.Universidade Federal do Tocantins - UFT2020-06-15info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionAvaliado pelos paresAvaliado pelos paresapplication/pdfhttps://sistemas.uft.edu.br/periodicos/index.php/encena/article/view/704510.20873/2526-1487V5N1P28Trabalho (En)Cena; Vol. 5 No. 1 (2020): Revista Trabalho (En)Cena; 28-52Trabalho (En)Cena; Vol. 5 Núm. 1 (2020): Revista Trabalho (En)Cena; 28-52Trabalho (En)Cena; Vol. 5 No. 1 (2020): Revista Trabalho (En)Cena; 28-52Trabalho (En)Cena; v. 5 n. 1 (2020): Revista Trabalho (En)Cena; 28-522526-148710.20873/2526-1487V5N1reponame:Trabalho (En)Cenainstname:Universidade Federal do Tocantins (UFT)instacron:UFTporhttps://sistemas.uft.edu.br/periodicos/index.php/encena/article/view/7045/16876Copyright (c) 2020 Leandro Silva Pádua, Mário César Ferreirainfo:eu-repo/semantics/openAccessPádua, Leandro SilvaFerreira, Mário César2020-12-21T21:32:36Zoai:ojs.revista.uft.edu.br:article/7045Revistahttps://sistemas.uft.edu.br/periodicos/index.php/encena/oai2526-14872526-1487opendoar:2020-12-21T21:32:36Trabalho (En)Cena - Universidade Federal do Tocantins (UFT)false
dc.title.none.fl_str_mv Evaluation of Human Labor Costs and Mediation Strategies for physicians of a Health Care Unit
Evaluación del costo humano del trabajo y de las estrategias de mediación para médicos de una unidad de pronto atención
Évaluation des coûts de travail humains et des stratégies de médiation pour les médecins d'une unité de soins de santé
AVALIAÇÃO DO CUSTO HUMANO DO TRABALHO E DAS ESTRATÉGIAS DE MEDIAÇÃO DOS MÉDICOS DE UMA UNIDADE DE PRONTO ATENDIMENTO
title Evaluation of Human Labor Costs and Mediation Strategies for physicians of a Health Care Unit
spellingShingle Evaluation of Human Labor Costs and Mediation Strategies for physicians of a Health Care Unit
Pádua, Leandro Silva
Custo humano do trabalho; estratégias de mediação; Ergonomia; emergências médicas
title_short Evaluation of Human Labor Costs and Mediation Strategies for physicians of a Health Care Unit
title_full Evaluation of Human Labor Costs and Mediation Strategies for physicians of a Health Care Unit
title_fullStr Evaluation of Human Labor Costs and Mediation Strategies for physicians of a Health Care Unit
title_full_unstemmed Evaluation of Human Labor Costs and Mediation Strategies for physicians of a Health Care Unit
title_sort Evaluation of Human Labor Costs and Mediation Strategies for physicians of a Health Care Unit
author Pádua, Leandro Silva
author_facet Pádua, Leandro Silva
Ferreira, Mário César
author_role author
author2 Ferreira, Mário César
author2_role author
dc.contributor.author.fl_str_mv Pádua, Leandro Silva
Ferreira, Mário César
dc.subject.por.fl_str_mv Custo humano do trabalho; estratégias de mediação; Ergonomia; emergências médicas
topic Custo humano do trabalho; estratégias de mediação; Ergonomia; emergências médicas
description This research sought to identify the human costs related to the medical activity in a Care Unit and to describe the strategies launched by these professionals to deal with costs. The study was conducted using the Ergonomics of Activity perspective. We conducted 13 semi-structured interviews and the data submitted to the lexical analysis using IraMuTeQ software. A negative predominance (84.2% of the analyzed discourses) was observed in the discourses related to human labor costs, with a description of the physiological repercussions of the work in the form of symptoms and diseases; besides physical, cognitive and affective repercussions, represented in the form of exhaustion, overload, exhaustion, fatigue, anxiety, sadness, emotional lability. The strategies identified in the speeches were classified into two axes: one related to the need for support, either by co-workers, other professionals, management, family members or friends; the second axis describes strategies in and out of work to deal with the costs identified, represented by physical activity, doing what they like, "detaching" from work, seeking religiosity and the resignification of work. The study promotes the demands of the researched unit and other research in the context of medical emergencies, with a view to changing the work context.
publishDate 2020
dc.date.none.fl_str_mv 2020-06-15
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Avaliado pelos pares
Avaliado pelos pares
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://sistemas.uft.edu.br/periodicos/index.php/encena/article/view/7045
10.20873/2526-1487V5N1P28
url https://sistemas.uft.edu.br/periodicos/index.php/encena/article/view/7045
identifier_str_mv 10.20873/2526-1487V5N1P28
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://sistemas.uft.edu.br/periodicos/index.php/encena/article/view/7045/16876
dc.rights.driver.fl_str_mv Copyright (c) 2020 Leandro Silva Pádua, Mário César Ferreira
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2020 Leandro Silva Pádua, Mário César Ferreira
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade Federal do Tocantins - UFT
publisher.none.fl_str_mv Universidade Federal do Tocantins - UFT
dc.source.none.fl_str_mv Trabalho (En)Cena; Vol. 5 No. 1 (2020): Revista Trabalho (En)Cena; 28-52
Trabalho (En)Cena; Vol. 5 Núm. 1 (2020): Revista Trabalho (En)Cena; 28-52
Trabalho (En)Cena; Vol. 5 No. 1 (2020): Revista Trabalho (En)Cena; 28-52
Trabalho (En)Cena; v. 5 n. 1 (2020): Revista Trabalho (En)Cena; 28-52
2526-1487
10.20873/2526-1487V5N1
reponame:Trabalho (En)Cena
instname:Universidade Federal do Tocantins (UFT)
instacron:UFT
instname_str Universidade Federal do Tocantins (UFT)
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institution UFT
reponame_str Trabalho (En)Cena
collection Trabalho (En)Cena
repository.name.fl_str_mv Trabalho (En)Cena - Universidade Federal do Tocantins (UFT)
repository.mail.fl_str_mv
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