Evaluation of learning, reaction and impact of corporate training at work

• Autor(a) principal: Araújo, Maria Cecília dos Santos Queiroz de
• Data de Publicação: 2019
• Outros Autores: Abbad, Gardênia da Silva, Freitas, Thais Rodrigues de
• Tipo de documento: Artigo
• Idioma: por; eng
• Título da fonte: Psicologia (Universidade de Brasília. Online)
• Texto Completo: https://periodicos.unb.br/index.php/revistaptp/article/view/23618
• topic: Reactions, Learning, Training impact at work; Avaliação de treinamento, Reações, Aprendizagem, Impacto do treinamento no trabalho

This research aimed to evaluate individual level reaction, learning using situational tests and impact of three trainings conducted at a regulatory agency, analyzing: individuals' previous experiences in trainings; customers' sociodemographic variables; support to transfer; and relationships between the variables. The survey comprised 211 respondents, five instruments for data collection, and descriptive and non-parametric statistics for data analysis. The results indicated that: there is no significant correlation between learning and impact self-assessment; there is a significant correlation between reaction assessment and impact self-assessment; and the participants' psychosocial support assessment was significantly related to their impact self-assessments. The main contributions and limitations of the study are discussed.