Unfolding of violence at work: the experience of Nursing managers

Detalhes bibliográficos
Autor(a) principal: Hagopian, Ellen Maria
Data de Publicação: 2021
Outros Autores: Freitas, Genival Fernandes de
Tipo de documento: Artigo
Idioma: por
Título da fonte: Research, Society and Development
DOI: 10.33448/rsd-v10i8.17142
Texto Completo: https://rsdjournal.org/index.php/rsd/article/view/17142
Resumo: Objectives: understand the daily lives of nursing managers regarding violence in the work environment; relate managerial strategies with disruptive behaviors in the nursing team. Method: this is a descriptive-exploratory research with a qualitative approach. Five managers from the Nursing area were interviewed by means of recorded interviews with guiding questions. Results: from the speeches, three categories emerged: "Articulate actions in the face of power relations"; "Dialog and welcome when faced with adverse situations"; "Importance of support from top management". Conclusion: the analysis of the speeches allowed us to understand the experience of nursing managers in their different work environments in relation to situations that involve risks to workers' health and the quality and safety of the care provided.
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spelling Unfolding of violence at work: the experience of Nursing managersDespliegue de la violencia en el trabajo: la experiencia de gestores de EnfermeríaDesdobramento da violência no trabalho: a experiência de gestores da EnfermagemWorkplace violenceNursingLeadership.Violencia laboralEnfermeríaLiderazgo.Violência laboralEnfermagemLiderança.Objectives: understand the daily lives of nursing managers regarding violence in the work environment; relate managerial strategies with disruptive behaviors in the nursing team. Method: this is a descriptive-exploratory research with a qualitative approach. Five managers from the Nursing area were interviewed by means of recorded interviews with guiding questions. Results: from the speeches, three categories emerged: "Articulate actions in the face of power relations"; "Dialog and welcome when faced with adverse situations"; "Importance of support from top management". Conclusion: the analysis of the speeches allowed us to understand the experience of nursing managers in their different work environments in relation to situations that involve risks to workers' health and the quality and safety of the care provided.Objetivos: comprender la vida diaria de los gestores de Enfermería sobre la violencia en el ambiente de trabajo; relacionar las estrategias de gestión con las conductas disruptivas en el equipo de Enfermería. Método: se trata de una investigación descriptiva-exploratoria con enfoque cualitativo. Se entrevistaron cinco gestores del área de Enfermería a través de entrevistas grabadas con preguntas orientadoras. Resultados: de los discursos surgieron tres categorías: “Articular acciones frente a las relaciones de poder”; “Dialogar y acoger ante situaciones adversas”; “Importancia del apoyo de alta gestión”. Conclusión: el análisis de los discursos permitió comprender la experiencia de gestores de Enfermería en sus diferentes entornos laborales en relación a situaciones que involucran riesgos para la salud del trabajador y la calidad y seguridad de la atención brindada.Objetivos: compreender o cotidiano de gestores da Enfermagem sobre a violência no ambiente de trabalho; relacionar as estratégias gerenciais com os comportamentos disruptivos na equipe de Enfermagem. Método: trata-se de uma pesquisa descritivo-exploratória com abordagem qualitativa. Foram entrevistados cinco gestores da área da Enfermagem por meio de entrevistas gravadas com questões norteadoras. Resultados: a partir dos discursos, emergiram três categorias: “Articular ações diante das relações de poder”; “Dialogar e acolher diante das situações adversas”; “Importância do apoio da alta gestão”. Conclusão: a análise dos discursos permitiu compreender a experiência de gestores de Enfermagem nos seus distintos ambientes laborais em relação a situações que envolvem riscos à saúde do trabalhador e a qualidade e segurança da assistência prestada.Research, Society and Development2021-07-14info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://rsdjournal.org/index.php/rsd/article/view/1714210.33448/rsd-v10i8.17142Research, Society and Development; Vol. 10 No. 8; e38910817142Research, Society and Development; Vol. 10 Núm. 8; e38910817142Research, Society and Development; v. 10 n. 8; e389108171422525-3409reponame:Research, Society and Developmentinstname:Universidade Federal de Itajubá (UNIFEI)instacron:UNIFEIporhttps://rsdjournal.org/index.php/rsd/article/view/17142/15607Copyright (c) 2021 Ellen Maria Hagopian; Genival Fernandes de Freitashttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessHagopian, Ellen Maria Freitas, Genival Fernandes de2021-08-21T18:46:59Zoai:ojs.pkp.sfu.ca:article/17142Revistahttps://rsdjournal.org/index.php/rsd/indexPUBhttps://rsdjournal.org/index.php/rsd/oairsd.articles@gmail.com2525-34092525-3409opendoar:2024-01-17T09:37:32.381565Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)false
dc.title.none.fl_str_mv Unfolding of violence at work: the experience of Nursing managers
Despliegue de la violencia en el trabajo: la experiencia de gestores de Enfermería
Desdobramento da violência no trabalho: a experiência de gestores da Enfermagem
title Unfolding of violence at work: the experience of Nursing managers
spellingShingle Unfolding of violence at work: the experience of Nursing managers
Unfolding of violence at work: the experience of Nursing managers
Hagopian, Ellen Maria
Workplace violence
Nursing
Leadership.
Violencia laboral
Enfermería
Liderazgo.
Violência laboral
Enfermagem
Liderança.
Hagopian, Ellen Maria
Workplace violence
Nursing
Leadership.
Violencia laboral
Enfermería
Liderazgo.
Violência laboral
Enfermagem
Liderança.
title_short Unfolding of violence at work: the experience of Nursing managers
title_full Unfolding of violence at work: the experience of Nursing managers
title_fullStr Unfolding of violence at work: the experience of Nursing managers
Unfolding of violence at work: the experience of Nursing managers
title_full_unstemmed Unfolding of violence at work: the experience of Nursing managers
Unfolding of violence at work: the experience of Nursing managers
title_sort Unfolding of violence at work: the experience of Nursing managers
author Hagopian, Ellen Maria
author_facet Hagopian, Ellen Maria
Hagopian, Ellen Maria
Freitas, Genival Fernandes de
Freitas, Genival Fernandes de
author_role author
author2 Freitas, Genival Fernandes de
author2_role author
dc.contributor.author.fl_str_mv Hagopian, Ellen Maria
Freitas, Genival Fernandes de
dc.subject.por.fl_str_mv Workplace violence
Nursing
Leadership.
Violencia laboral
Enfermería
Liderazgo.
Violência laboral
Enfermagem
Liderança.
topic Workplace violence
Nursing
Leadership.
Violencia laboral
Enfermería
Liderazgo.
Violência laboral
Enfermagem
Liderança.
description Objectives: understand the daily lives of nursing managers regarding violence in the work environment; relate managerial strategies with disruptive behaviors in the nursing team. Method: this is a descriptive-exploratory research with a qualitative approach. Five managers from the Nursing area were interviewed by means of recorded interviews with guiding questions. Results: from the speeches, three categories emerged: "Articulate actions in the face of power relations"; "Dialog and welcome when faced with adverse situations"; "Importance of support from top management". Conclusion: the analysis of the speeches allowed us to understand the experience of nursing managers in their different work environments in relation to situations that involve risks to workers' health and the quality and safety of the care provided.
publishDate 2021
dc.date.none.fl_str_mv 2021-07-14
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://rsdjournal.org/index.php/rsd/article/view/17142
10.33448/rsd-v10i8.17142
url https://rsdjournal.org/index.php/rsd/article/view/17142
identifier_str_mv 10.33448/rsd-v10i8.17142
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://rsdjournal.org/index.php/rsd/article/view/17142/15607
dc.rights.driver.fl_str_mv Copyright (c) 2021 Ellen Maria Hagopian; Genival Fernandes de Freitas
https://creativecommons.org/licenses/by/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2021 Ellen Maria Hagopian; Genival Fernandes de Freitas
https://creativecommons.org/licenses/by/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Research, Society and Development
publisher.none.fl_str_mv Research, Society and Development
dc.source.none.fl_str_mv Research, Society and Development; Vol. 10 No. 8; e38910817142
Research, Society and Development; Vol. 10 Núm. 8; e38910817142
Research, Society and Development; v. 10 n. 8; e38910817142
2525-3409
reponame:Research, Society and Development
instname:Universidade Federal de Itajubá (UNIFEI)
instacron:UNIFEI
instname_str Universidade Federal de Itajubá (UNIFEI)
instacron_str UNIFEI
institution UNIFEI
reponame_str Research, Society and Development
collection Research, Society and Development
repository.name.fl_str_mv Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)
repository.mail.fl_str_mv rsd.articles@gmail.com
_version_ 1822178509520371712
dc.identifier.doi.none.fl_str_mv 10.33448/rsd-v10i8.17142

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