Virtual distance tutor: information manager or knowledge manager?

Detalhes bibliográficos
Autor(a) principal: Montero, Elisabete Amadeu
Data de Publicação: 2016
Tipo de documento: Artigo
Idioma: por
Título da fonte: Research, Society and Development
Texto Completo: https://rsdjournal.org/index.php/rsd/article/view/52
Resumo: The Online distance learning is consolidated in the Brazilian educational system. The educational market offers courses that attract an increasing number of students seeking for professional training to get a better job position in the post-globalized labor market. This strong expansion gives rise for the concern about the quality of education offered in distance learning courses considering the market competition for drawing new students. An educational setting that features the figure of the virtual tutor (not the teacher) to act as a mediator in an online distance learning environment. Political and economic pressures for an educational democratization help the hiring of online tutors despite not having a clear understanding of neither their profile nor their duties which sprouts some doubtfulness about their performance as real mediator. These tutors are recruited to act intermediately in an online environment, which may lead them to have a supervisory performance geared to the achievement of predetermined tasks by students. This specific task may put tutors aside of an effective teaching practice, essential to build some knowledge. This article discusses the role of online assistant tutor of distance learning courses to reflect on the role of tutor as information or a knowledge manager in an educational scenario ruled by neoliberal capitalism.
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spelling Virtual distance tutor: information manager or knowledge manager?Tutor virtual a distancia: gestor de información o gestor de conocimiento?Tutor virtual a distância: gestor de informação ou gestor de conhecimento?On-line TutorManager in distance learningOn-line education.Tutor virtualGestor em EaDEducação virtual.Tutor virtualGestor en EaDEducación virtual.The Online distance learning is consolidated in the Brazilian educational system. The educational market offers courses that attract an increasing number of students seeking for professional training to get a better job position in the post-globalized labor market. This strong expansion gives rise for the concern about the quality of education offered in distance learning courses considering the market competition for drawing new students. An educational setting that features the figure of the virtual tutor (not the teacher) to act as a mediator in an online distance learning environment. Political and economic pressures for an educational democratization help the hiring of online tutors despite not having a clear understanding of neither their profile nor their duties which sprouts some doubtfulness about their performance as real mediator. These tutors are recruited to act intermediately in an online environment, which may lead them to have a supervisory performance geared to the achievement of predetermined tasks by students. This specific task may put tutors aside of an effective teaching practice, essential to build some knowledge. This article discusses the role of online assistant tutor of distance learning courses to reflect on the role of tutor as information or a knowledge manager in an educational scenario ruled by neoliberal capitalism.La Educación a Distancia (EaD) se consolida en el mercado educativo brasileño con oferta de cursos que atrae un número cada vez mayor de alumnos en busca de capacitación para el mercado de trabajo post-globalizado. Ante esta fuerte expansión, surge la inquietud en cuanto a la calidad de la enseñanza ofrecida en EaD considerando la competencia mercadológica de las instituciones en la captación de alumnos. Tal escenario educativo introduce la figura del tutor virtual (que no es el profesor) para actuar como mediador en el ambiente virtual. Las presiones políticas de fomento a la democratización de la educación aliadas a las económicas contribuyen a que haya un crecimiento en la captación de tutores sin haber una comprensión clara de su perfil y de sus atribuciones, lo que genera una incertidumbre en el desempeño de su papel. Estos son reclutados para actuar intermediariamente en el ambiente en línea, lo que puede conducirlos a tener un desempeño de supervisión orientado al cumplimiento de tareas predeterminadas para los alumnos y al mismo tiempo puede distanciarlos de una efectiva práctica pedagógica imprescindible a la práctica construcción del conocimiento. Este artículo busca discutir el protagonismo adjunto del tutor virtual de los cursos a distancia para reflexionar sobre el papel del tutor virtual como gestor informacional o gestor de conocimiento en el escenario educativo ligado al capitalismo neoliberal.A Educação a Distância (EaD) consolida-se no mercado educacional brasileiro com oferta de cursos que atrai um número cada vez maior de alunos em busca de capacitação para o mercado de trabalho pós-globalizado. Diante desta forte expansão, surge a inquietação quanto à qualidade do ensino oferecido em EaD considerando-se a competição mercadológica das instituições na captação de alunos. Tal cenário educacional introduz a figura do tutor virtual (que não é o professor) para atuar como mediador no ambiente virtual. As pressões políticas de fomento à democratização da educação aliadas às econômicas contribuem para haver um crescimento na captação de tutores sem haver uma compreensão clara de seu perfil e de suas atribuições, o que gera uma incerteza no desempenho de seu papel. Estes são recrutados para atuarem intermediariamente no ambiente on-line, o que pode conduzi-los a terem um desempenho de supervisão voltado ao cumprimento de tarefas pré-determinadas para os alunos e ao mesmo tempo pode distanciá-los de uma efetiva prática pedagógica imprescindível à construção do conhecimento. Este artigo busca discutir o protagonismo adjunto do tutor virtual dos cursos a distância a fim de refletir sobre o papel do tutor virtual como gestor informacional ou gestor de conhecimento no cenário educacional atrelado ao capitalismo neoliberal.Research, Society and Development2016-12-13info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://rsdjournal.org/index.php/rsd/article/view/5210.17648/rsd-v4i1.52Research, Society and Development; Vol. 4 No. 1; 02-27Research, Society and Development; Vol. 4 Núm. 1; 02-27Research, Society and Development; v. 4 n. 1; 02-272525-3409reponame:Research, Society and Developmentinstname:Universidade Federal de Itajubá (UNIFEI)instacron:UNIFEIporhttps://rsdjournal.org/index.php/rsd/article/view/52/61Copyright (c) 2016 Research, Society and Developmentinfo:eu-repo/semantics/openAccessMontero, Elisabete Amadeu2019-01-21T22:47:34Zoai:ojs.pkp.sfu.ca:article/52Revistahttps://rsdjournal.org/index.php/rsd/indexPUBhttps://rsdjournal.org/index.php/rsd/oairsd.articles@gmail.com2525-34092525-3409opendoar:2024-01-17T09:25:45.234956Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)false
dc.title.none.fl_str_mv Virtual distance tutor: information manager or knowledge manager?
Tutor virtual a distancia: gestor de información o gestor de conocimiento?
Tutor virtual a distância: gestor de informação ou gestor de conhecimento?
title Virtual distance tutor: information manager or knowledge manager?
spellingShingle Virtual distance tutor: information manager or knowledge manager?
Montero, Elisabete Amadeu
On-line Tutor
Manager in distance learning
On-line education.
Tutor virtual
Gestor em EaD
Educação virtual.
Tutor virtual
Gestor en EaD
Educación virtual.
title_short Virtual distance tutor: information manager or knowledge manager?
title_full Virtual distance tutor: information manager or knowledge manager?
title_fullStr Virtual distance tutor: information manager or knowledge manager?
title_full_unstemmed Virtual distance tutor: information manager or knowledge manager?
title_sort Virtual distance tutor: information manager or knowledge manager?
author Montero, Elisabete Amadeu
author_facet Montero, Elisabete Amadeu
author_role author
dc.contributor.author.fl_str_mv Montero, Elisabete Amadeu
dc.subject.por.fl_str_mv On-line Tutor
Manager in distance learning
On-line education.
Tutor virtual
Gestor em EaD
Educação virtual.
Tutor virtual
Gestor en EaD
Educación virtual.
topic On-line Tutor
Manager in distance learning
On-line education.
Tutor virtual
Gestor em EaD
Educação virtual.
Tutor virtual
Gestor en EaD
Educación virtual.
description The Online distance learning is consolidated in the Brazilian educational system. The educational market offers courses that attract an increasing number of students seeking for professional training to get a better job position in the post-globalized labor market. This strong expansion gives rise for the concern about the quality of education offered in distance learning courses considering the market competition for drawing new students. An educational setting that features the figure of the virtual tutor (not the teacher) to act as a mediator in an online distance learning environment. Political and economic pressures for an educational democratization help the hiring of online tutors despite not having a clear understanding of neither their profile nor their duties which sprouts some doubtfulness about their performance as real mediator. These tutors are recruited to act intermediately in an online environment, which may lead them to have a supervisory performance geared to the achievement of predetermined tasks by students. This specific task may put tutors aside of an effective teaching practice, essential to build some knowledge. This article discusses the role of online assistant tutor of distance learning courses to reflect on the role of tutor as information or a knowledge manager in an educational scenario ruled by neoliberal capitalism.
publishDate 2016
dc.date.none.fl_str_mv 2016-12-13
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://rsdjournal.org/index.php/rsd/article/view/52
10.17648/rsd-v4i1.52
url https://rsdjournal.org/index.php/rsd/article/view/52
identifier_str_mv 10.17648/rsd-v4i1.52
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://rsdjournal.org/index.php/rsd/article/view/52/61
dc.rights.driver.fl_str_mv Copyright (c) 2016 Research, Society and Development
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2016 Research, Society and Development
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Research, Society and Development
publisher.none.fl_str_mv Research, Society and Development
dc.source.none.fl_str_mv Research, Society and Development; Vol. 4 No. 1; 02-27
Research, Society and Development; Vol. 4 Núm. 1; 02-27
Research, Society and Development; v. 4 n. 1; 02-27
2525-3409
reponame:Research, Society and Development
instname:Universidade Federal de Itajubá (UNIFEI)
instacron:UNIFEI
instname_str Universidade Federal de Itajubá (UNIFEI)
instacron_str UNIFEI
institution UNIFEI
reponame_str Research, Society and Development
collection Research, Society and Development
repository.name.fl_str_mv Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)
repository.mail.fl_str_mv rsd.articles@gmail.com
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