People management: case study of the organizational climate in a public institution
Autor(a) principal: | |
---|---|
Data de Publicação: | 2020 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Research, Society and Development |
Texto Completo: | https://rsdjournal.org/index.php/rsd/article/view/4364 |
Resumo: | This paper analyzed the influence of factors that affect the organizational climate within a public organization. The general objective was to diagnose the perception and satisfaction of the technical and administrative employees of the Paraíba State Department of Education in relation to the work environment, suggesting actions that help the organization to overcome its weaknesses, in line with the results obtained. Of the universe of 197 civil servants, 120 participated in the survey, representing 61% of the administrative staff of the investigated body. The methodology adopted was bibliographic and field research, using a data collection questionnaire based on the Burke-Litwin model, integrated by twelve dimensions that influence the performance of the organization, relating them to its management model, culture , structure and internal climate. The analysis and interpretation of the data took place using a quantitative approach. With regard to the literature review, topics related to organizational behavior, people management, internal relationships, leadership, quality of life at work, motivation and organizational climate were addressed. From the results obtained, it was concluded that the respondents are moderately satisfied with their work environment, standing out as elements for an immediate corrective action the demotivation of the employees, especially in relation to salary, benefits and recognition, as well as the dissatisfaction with the relationship maintained with the top management of the organization. |
id |
UNIFEI_8e2b0e1e5dbe9f8dff1fe115cac7199d |
---|---|
oai_identifier_str |
oai:ojs.pkp.sfu.ca:article/4364 |
network_acronym_str |
UNIFEI |
network_name_str |
Research, Society and Development |
repository_id_str |
|
spelling |
People management: case study of the organizational climate in a public institutionGestión de personas: estudio de caso del clima organizacional en una institución públicaGestão de pessoas: estudo de caso do clima organizacional em uma instituição públicaBehavior. People management. Organizational Climate.Comportamento. Gestão de Pessoas. Clima Organizacional.Comportamiento. Gestión de personas. Clima organizacional.This paper analyzed the influence of factors that affect the organizational climate within a public organization. The general objective was to diagnose the perception and satisfaction of the technical and administrative employees of the Paraíba State Department of Education in relation to the work environment, suggesting actions that help the organization to overcome its weaknesses, in line with the results obtained. Of the universe of 197 civil servants, 120 participated in the survey, representing 61% of the administrative staff of the investigated body. The methodology adopted was bibliographic and field research, using a data collection questionnaire based on the Burke-Litwin model, integrated by twelve dimensions that influence the performance of the organization, relating them to its management model, culture , structure and internal climate. The analysis and interpretation of the data took place using a quantitative approach. With regard to the literature review, topics related to organizational behavior, people management, internal relationships, leadership, quality of life at work, motivation and organizational climate were addressed. From the results obtained, it was concluded that the respondents are moderately satisfied with their work environment, standing out as elements for an immediate corrective action the demotivation of the employees, especially in relation to salary, benefits and recognition, as well as the dissatisfaction with the relationship maintained with the top management of the organization.Este artículo analizó la influencia de factores que afectan el clima organizacional dentro de una organización pública. El objetivo general fue diagnosticar la percepción y satisfacción de los empleados técnicos y administrativos del Departamento de Educación del Estado de Paraíba en relación con el entorno laboral, sugiriendo acciones que ayuden a la organización a superar sus debilidades, en línea con el resultados obtenidos. Del universo de 197 funcionarios, 120 participaron en la encuesta, lo que representa el 61% del personal administrativo del organismo investigado. La metodología adoptada fue la investigación bibliográfica y de campo, utilizando un cuestionario de recolección de datos basado en el modelo de Burke-Litwin, integrado por doce dimensiones que influyen en el desempeño de la organización, relacionándolas con su modelo de gestión, cultura , estructura y clima interno. El análisis e interpretación de los datos se realizó utilizando un enfoque cuantitativo. Con respecto a la revisión de la literatura, se abordaron temas relacionados con el comportamiento organizacional, gestión de personas, relaciones internas, liderazgo, calidad de vida en el trabajo, motivación y clima organizacional. A partir de los resultados obtenidos, se concluyó que los encuestados están moderadamente satisfechos con su entorno de trabajo, destacando como elementos para una acción correctiva inmediata la desmotivación de los empleados, especialmente en relación con el salario, los beneficios y el reconocimiento, así como el insatisfacción con la relación mantenida con la alta dirección de la organización.Este trabalho analisou a influência dos fatores que afetam o clima organizacional dentro de uma organização pública. Buscou-se, como objetivo geral, diagnosticar a percepção e a satisfação dos servidores técnico-administrativos da Secretaria de Estado da Educação da Paraíba em relação ao ambiente de trabalho, sugerindo-se ações que auxiliem a organização na superação das suas fragilidades, consonante aos resultados obtidos. Do universo de 197 servidores, 120 participaram da pesquisa, representando 61% do quadro de pessoal administrativo do órgão investigado. A metodologia adotada foi a pesquisa bibliográfica e de campo, tendo-se utilizado um questionário de coleta de dados baseado no modelo de Burke-Litwin, integrado por doze dimensões que influenciam o desempenho da organização, relacionando-os ao seu modelo de gestão, cultura, estrutura e clima interno. A análise e interpretação dos dados se deram por abordagem quantitativa. No que concerne à revisão bibliográfica, abordou-se temáticas relacionadas a comportamento organizacional, gestão de pessoas, relacionamento interno, liderança, qualidade de vida no trabalho, motivação e clima organizacional. A partir dos resultados obtidos, concluiu-se que os respondentes estão medianamente satisfeitos com o seu ambiente de trabalho, ressaltando-se como elementos para uma ação corretiva imediata a desmotivação dos servidores, especialmente em relação ao salário, benefícios e reconhecimento, bem como a insatisfação com o relacionamento mantido com a alta gestão da organização.Research, Society and Development2020-05-21info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://rsdjournal.org/index.php/rsd/article/view/436410.33448/rsd-v9i7.4364Research, Society and Development; Vol. 9 No. 7; e449974364Research, Society and Development; Vol. 9 Núm. 7; e449974364Research, Society and Development; v. 9 n. 7; e4499743642525-3409reponame:Research, Society and Developmentinstname:Universidade Federal de Itajubá (UNIFEI)instacron:UNIFEIporhttps://rsdjournal.org/index.php/rsd/article/view/4364/3601Copyright (c) 2020 David Nogueira Silva Marzzoni, Yanna Patrícia Araújo Pereirainfo:eu-repo/semantics/openAccessMarzzoni, David Nogueira SilvaPereira, Yanna Patrícia Araújo2020-08-20T18:05:03Zoai:ojs.pkp.sfu.ca:article/4364Revistahttps://rsdjournal.org/index.php/rsd/indexPUBhttps://rsdjournal.org/index.php/rsd/oairsd.articles@gmail.com2525-34092525-3409opendoar:2024-01-17T09:28:14.769938Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)false |
dc.title.none.fl_str_mv |
People management: case study of the organizational climate in a public institution Gestión de personas: estudio de caso del clima organizacional en una institución pública Gestão de pessoas: estudo de caso do clima organizacional em uma instituição pública |
title |
People management: case study of the organizational climate in a public institution |
spellingShingle |
People management: case study of the organizational climate in a public institution Marzzoni, David Nogueira Silva Behavior. People management. Organizational Climate. Comportamento. Gestão de Pessoas. Clima Organizacional. Comportamiento. Gestión de personas. Clima organizacional. |
title_short |
People management: case study of the organizational climate in a public institution |
title_full |
People management: case study of the organizational climate in a public institution |
title_fullStr |
People management: case study of the organizational climate in a public institution |
title_full_unstemmed |
People management: case study of the organizational climate in a public institution |
title_sort |
People management: case study of the organizational climate in a public institution |
author |
Marzzoni, David Nogueira Silva |
author_facet |
Marzzoni, David Nogueira Silva Pereira, Yanna Patrícia Araújo |
author_role |
author |
author2 |
Pereira, Yanna Patrícia Araújo |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Marzzoni, David Nogueira Silva Pereira, Yanna Patrícia Araújo |
dc.subject.por.fl_str_mv |
Behavior. People management. Organizational Climate. Comportamento. Gestão de Pessoas. Clima Organizacional. Comportamiento. Gestión de personas. Clima organizacional. |
topic |
Behavior. People management. Organizational Climate. Comportamento. Gestão de Pessoas. Clima Organizacional. Comportamiento. Gestión de personas. Clima organizacional. |
description |
This paper analyzed the influence of factors that affect the organizational climate within a public organization. The general objective was to diagnose the perception and satisfaction of the technical and administrative employees of the Paraíba State Department of Education in relation to the work environment, suggesting actions that help the organization to overcome its weaknesses, in line with the results obtained. Of the universe of 197 civil servants, 120 participated in the survey, representing 61% of the administrative staff of the investigated body. The methodology adopted was bibliographic and field research, using a data collection questionnaire based on the Burke-Litwin model, integrated by twelve dimensions that influence the performance of the organization, relating them to its management model, culture , structure and internal climate. The analysis and interpretation of the data took place using a quantitative approach. With regard to the literature review, topics related to organizational behavior, people management, internal relationships, leadership, quality of life at work, motivation and organizational climate were addressed. From the results obtained, it was concluded that the respondents are moderately satisfied with their work environment, standing out as elements for an immediate corrective action the demotivation of the employees, especially in relation to salary, benefits and recognition, as well as the dissatisfaction with the relationship maintained with the top management of the organization. |
publishDate |
2020 |
dc.date.none.fl_str_mv |
2020-05-21 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://rsdjournal.org/index.php/rsd/article/view/4364 10.33448/rsd-v9i7.4364 |
url |
https://rsdjournal.org/index.php/rsd/article/view/4364 |
identifier_str_mv |
10.33448/rsd-v9i7.4364 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://rsdjournal.org/index.php/rsd/article/view/4364/3601 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2020 David Nogueira Silva Marzzoni, Yanna Patrícia Araújo Pereira info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2020 David Nogueira Silva Marzzoni, Yanna Patrícia Araújo Pereira |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Research, Society and Development |
publisher.none.fl_str_mv |
Research, Society and Development |
dc.source.none.fl_str_mv |
Research, Society and Development; Vol. 9 No. 7; e449974364 Research, Society and Development; Vol. 9 Núm. 7; e449974364 Research, Society and Development; v. 9 n. 7; e449974364 2525-3409 reponame:Research, Society and Development instname:Universidade Federal de Itajubá (UNIFEI) instacron:UNIFEI |
instname_str |
Universidade Federal de Itajubá (UNIFEI) |
instacron_str |
UNIFEI |
institution |
UNIFEI |
reponame_str |
Research, Society and Development |
collection |
Research, Society and Development |
repository.name.fl_str_mv |
Research, Society and Development - Universidade Federal de Itajubá (UNIFEI) |
repository.mail.fl_str_mv |
rsd.articles@gmail.com |
_version_ |
1797052736199458816 |