People management: case study of the organizational climate in a public institution

Detalhes bibliográficos
Autor(a) principal: Marzzoni, David Nogueira Silva
Data de Publicação: 2020
Outros Autores: Pereira, Yanna Patrícia Araújo
Tipo de documento: Artigo
Idioma: por
Título da fonte: Research, Society and Development
Texto Completo: https://rsdjournal.org/index.php/rsd/article/view/4364
Resumo: This paper analyzed the influence of factors that affect the organizational climate within a public organization. The general objective was to diagnose the perception and satisfaction of the technical and administrative employees of the Paraíba State Department of Education in relation to the work environment, suggesting actions that help the organization to overcome its weaknesses, in line with the results obtained. Of the universe of 197 civil servants, 120 participated in the survey, representing 61% of the administrative staff of the investigated body. The methodology adopted was bibliographic and field research, using a data collection questionnaire based on the Burke-Litwin model, integrated by twelve dimensions that influence the performance of the organization, relating them to its management model, culture , structure and internal climate. The analysis and interpretation of the data took place using a quantitative approach. With regard to the literature review, topics related to organizational behavior, people management, internal relationships, leadership, quality of life at work, motivation and organizational climate were addressed. From the results obtained, it was concluded that the respondents are moderately satisfied with their work environment, standing out as elements for an immediate corrective action the demotivation of the employees, especially in relation to salary, benefits and recognition, as well as the dissatisfaction with the relationship maintained with the top management of the organization.
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spelling People management: case study of the organizational climate in a public institutionGestión de personas: estudio de caso del clima organizacional en una institución públicaGestão de pessoas: estudo de caso do clima organizacional em uma instituição públicaBehavior. People management. Organizational Climate.Comportamento. Gestão de Pessoas. Clima Organizacional.Comportamiento. Gestión de personas. Clima organizacional.This paper analyzed the influence of factors that affect the organizational climate within a public organization. The general objective was to diagnose the perception and satisfaction of the technical and administrative employees of the Paraíba State Department of Education in relation to the work environment, suggesting actions that help the organization to overcome its weaknesses, in line with the results obtained. Of the universe of 197 civil servants, 120 participated in the survey, representing 61% of the administrative staff of the investigated body. The methodology adopted was bibliographic and field research, using a data collection questionnaire based on the Burke-Litwin model, integrated by twelve dimensions that influence the performance of the organization, relating them to its management model, culture , structure and internal climate. The analysis and interpretation of the data took place using a quantitative approach. With regard to the literature review, topics related to organizational behavior, people management, internal relationships, leadership, quality of life at work, motivation and organizational climate were addressed. From the results obtained, it was concluded that the respondents are moderately satisfied with their work environment, standing out as elements for an immediate corrective action the demotivation of the employees, especially in relation to salary, benefits and recognition, as well as the dissatisfaction with the relationship maintained with the top management of the organization.Este artículo analizó la influencia de factores que afectan el clima organizacional dentro de una organización pública. El objetivo general fue diagnosticar la percepción y satisfacción de los empleados técnicos y administrativos del Departamento de Educación del Estado de Paraíba en relación con el entorno laboral, sugiriendo acciones que ayuden a la organización a superar sus debilidades, en línea con el resultados obtenidos. Del universo de 197 funcionarios, 120 participaron en la encuesta, lo que representa el 61% del personal administrativo del organismo investigado. La metodología adoptada fue la investigación bibliográfica y de campo, utilizando un cuestionario de recolección de datos basado en el modelo de Burke-Litwin, integrado por doce dimensiones que influyen en el desempeño de la organización, relacionándolas con su modelo de gestión, cultura , estructura y clima interno. El análisis e interpretación de los datos se realizó utilizando un enfoque cuantitativo. Con respecto a la revisión de la literatura, se abordaron temas relacionados con el comportamiento organizacional, gestión de personas, relaciones internas, liderazgo, calidad de vida en el trabajo, motivación y clima organizacional. A partir de los resultados obtenidos, se concluyó que los encuestados están moderadamente satisfechos con su entorno de trabajo, destacando como elementos para una acción correctiva inmediata la desmotivación de los empleados, especialmente en relación con el salario, los beneficios y el reconocimiento, así como el insatisfacción con la relación mantenida con la alta dirección de la organización.Este trabalho analisou a influência dos fatores que afetam o clima organizacional dentro de uma organização pública. Buscou-se, como objetivo geral, diagnosticar a percepção e a satisfação dos servidores técnico-administrativos da Secretaria de Estado da Educação da Paraíba em relação ao ambiente de trabalho, sugerindo-se ações que auxiliem a organização na superação das suas fragilidades, consonante aos resultados obtidos. Do universo de 197 servidores, 120 participaram da pesquisa, representando 61% do quadro de pessoal administrativo do órgão investigado. A metodologia adotada foi a pesquisa bibliográfica e de campo, tendo-se utilizado um questionário de coleta de dados baseado no modelo de Burke-Litwin, integrado por doze dimensões que influenciam o desempenho da organização, relacionando-os ao seu modelo de gestão, cultura, estrutura e clima interno. A análise e interpretação dos dados se deram por abordagem quantitativa. No que concerne à revisão bibliográfica, abordou-se temáticas relacionadas a comportamento organizacional, gestão de pessoas, relacionamento interno, liderança, qualidade de vida no trabalho, motivação e clima organizacional. A partir dos resultados obtidos, concluiu-se que os respondentes estão medianamente satisfeitos com o seu ambiente de trabalho, ressaltando-se como elementos para uma ação corretiva imediata a desmotivação dos servidores, especialmente em relação ao salário, benefícios e reconhecimento, bem como a insatisfação com o relacionamento mantido com a alta gestão da organização.Research, Society and Development2020-05-21info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://rsdjournal.org/index.php/rsd/article/view/436410.33448/rsd-v9i7.4364Research, Society and Development; Vol. 9 No. 7; e449974364Research, Society and Development; Vol. 9 Núm. 7; e449974364Research, Society and Development; v. 9 n. 7; e4499743642525-3409reponame:Research, Society and Developmentinstname:Universidade Federal de Itajubá (UNIFEI)instacron:UNIFEIporhttps://rsdjournal.org/index.php/rsd/article/view/4364/3601Copyright (c) 2020 David Nogueira Silva Marzzoni, Yanna Patrícia Araújo Pereirainfo:eu-repo/semantics/openAccessMarzzoni, David Nogueira SilvaPereira, Yanna Patrícia Araújo2020-08-20T18:05:03Zoai:ojs.pkp.sfu.ca:article/4364Revistahttps://rsdjournal.org/index.php/rsd/indexPUBhttps://rsdjournal.org/index.php/rsd/oairsd.articles@gmail.com2525-34092525-3409opendoar:2024-01-17T09:28:14.769938Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)false
dc.title.none.fl_str_mv People management: case study of the organizational climate in a public institution
Gestión de personas: estudio de caso del clima organizacional en una institución pública
Gestão de pessoas: estudo de caso do clima organizacional em uma instituição pública
title People management: case study of the organizational climate in a public institution
spellingShingle People management: case study of the organizational climate in a public institution
Marzzoni, David Nogueira Silva
Behavior. People management. Organizational Climate.
Comportamento. Gestão de Pessoas. Clima Organizacional.
Comportamiento. Gestión de personas. Clima organizacional.
title_short People management: case study of the organizational climate in a public institution
title_full People management: case study of the organizational climate in a public institution
title_fullStr People management: case study of the organizational climate in a public institution
title_full_unstemmed People management: case study of the organizational climate in a public institution
title_sort People management: case study of the organizational climate in a public institution
author Marzzoni, David Nogueira Silva
author_facet Marzzoni, David Nogueira Silva
Pereira, Yanna Patrícia Araújo
author_role author
author2 Pereira, Yanna Patrícia Araújo
author2_role author
dc.contributor.author.fl_str_mv Marzzoni, David Nogueira Silva
Pereira, Yanna Patrícia Araújo
dc.subject.por.fl_str_mv Behavior. People management. Organizational Climate.
Comportamento. Gestão de Pessoas. Clima Organizacional.
Comportamiento. Gestión de personas. Clima organizacional.
topic Behavior. People management. Organizational Climate.
Comportamento. Gestão de Pessoas. Clima Organizacional.
Comportamiento. Gestión de personas. Clima organizacional.
description This paper analyzed the influence of factors that affect the organizational climate within a public organization. The general objective was to diagnose the perception and satisfaction of the technical and administrative employees of the Paraíba State Department of Education in relation to the work environment, suggesting actions that help the organization to overcome its weaknesses, in line with the results obtained. Of the universe of 197 civil servants, 120 participated in the survey, representing 61% of the administrative staff of the investigated body. The methodology adopted was bibliographic and field research, using a data collection questionnaire based on the Burke-Litwin model, integrated by twelve dimensions that influence the performance of the organization, relating them to its management model, culture , structure and internal climate. The analysis and interpretation of the data took place using a quantitative approach. With regard to the literature review, topics related to organizational behavior, people management, internal relationships, leadership, quality of life at work, motivation and organizational climate were addressed. From the results obtained, it was concluded that the respondents are moderately satisfied with their work environment, standing out as elements for an immediate corrective action the demotivation of the employees, especially in relation to salary, benefits and recognition, as well as the dissatisfaction with the relationship maintained with the top management of the organization.
publishDate 2020
dc.date.none.fl_str_mv 2020-05-21
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
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status_str publishedVersion
dc.identifier.uri.fl_str_mv https://rsdjournal.org/index.php/rsd/article/view/4364
10.33448/rsd-v9i7.4364
url https://rsdjournal.org/index.php/rsd/article/view/4364
identifier_str_mv 10.33448/rsd-v9i7.4364
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://rsdjournal.org/index.php/rsd/article/view/4364/3601
dc.rights.driver.fl_str_mv Copyright (c) 2020 David Nogueira Silva Marzzoni, Yanna Patrícia Araújo Pereira
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2020 David Nogueira Silva Marzzoni, Yanna Patrícia Araújo Pereira
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Research, Society and Development
publisher.none.fl_str_mv Research, Society and Development
dc.source.none.fl_str_mv Research, Society and Development; Vol. 9 No. 7; e449974364
Research, Society and Development; Vol. 9 Núm. 7; e449974364
Research, Society and Development; v. 9 n. 7; e449974364
2525-3409
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reponame_str Research, Society and Development
collection Research, Society and Development
repository.name.fl_str_mv Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)
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