The humanization of nursing care in patient care: perception of nurses from two hospitals in the interior of the state of Rio Grande do Sul

Detalhes bibliográficos
Autor(a) principal: Franzon, Andrieli
Data de Publicação: 2022
Outros Autores: Lohmann, Paula Michele, Costa, Arlete Eli Kunz da, Lavall, Eliane
Tipo de documento: Artigo
Idioma: por
Título da fonte: Research, Society and Development
Texto Completo: https://rsdjournal.org/index.php/rsd/article/view/21656
Resumo: The term humanization has been gaining prominence in the health area, especially in nursing, because it is the one who spends most of the time providing care to the patient. Knowing the importance of providing humanized care, one perceives the need to show how nurses mean humanization, and what behaviors they apply in their daily lives. The aim of this study is to understand how humanized conducts in nursing care can contribute to patient improvement, in the perception of nurses from two hospitals in the interior of the state of Rio Grande do Sul. This is a descriptive qualitative research, in which seven nurses working in hospitals in two small municipalities through an instrument elaborated by the researcher. The main results show that nurses know and signify the term humanization, according to their daily experiences and perceptions, in addition to employing conducts that they consider humanized in everyday life. They point out as hindering factors work overload, low pay, excessive demand, and lack of professionals, believe that humanized care can contribute to the improvement of the patient. We conclude that the professionals were satisfied with the work that has been carried out by them, but that improvements could still be made, for the factors pointed out as hindering factors, it is also important to maintain and provide opportunities, permanent and constant education in opening spaces for a discussion about what is already done, and what can be improved, for the proper functioning of services.
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spelling The humanization of nursing care in patient care: perception of nurses from two hospitals in the interior of the state of Rio Grande do SulLa humanización de la atención de enfermería en la atención al paciente: percepción de las enfermeras de dos hospitales del interior del estado de Rio Grande do SulA humanização da assistência em enfermagem no cuidado ao paciente: percepção dos enfermeiros de dois hospitais do interior do estado do Rio Grande do SulCuidadoEnfermagemHumanização dos serviços.CuidadoEnfermeríaHumanización de servicios.BewareNursingHumanization of services.The term humanization has been gaining prominence in the health area, especially in nursing, because it is the one who spends most of the time providing care to the patient. Knowing the importance of providing humanized care, one perceives the need to show how nurses mean humanization, and what behaviors they apply in their daily lives. The aim of this study is to understand how humanized conducts in nursing care can contribute to patient improvement, in the perception of nurses from two hospitals in the interior of the state of Rio Grande do Sul. This is a descriptive qualitative research, in which seven nurses working in hospitals in two small municipalities through an instrument elaborated by the researcher. The main results show that nurses know and signify the term humanization, according to their daily experiences and perceptions, in addition to employing conducts that they consider humanized in everyday life. They point out as hindering factors work overload, low pay, excessive demand, and lack of professionals, believe that humanized care can contribute to the improvement of the patient. We conclude that the professionals were satisfied with the work that has been carried out by them, but that improvements could still be made, for the factors pointed out as hindering factors, it is also important to maintain and provide opportunities, permanent and constant education in opening spaces for a discussion about what is already done, and what can be improved, for the proper functioning of services.El término humanización ha ido ganando protagonismo en el área de la salud, especialmente en enfermería, pues es quien pasa la mayor parte del tiempo brindando atención al paciente. Conociendo la importancia de brindar cuidados humanizados, se percibe la necesidad de mostrar cómo las enfermeras significan humanización, y qué comportamientos aplican en su vida diaria. El objetivo de este estudio es comprender cómo las conductas humanizadas en la atención de enfermería pueden contribuir a la mejora del paciente, en la percepción de las enfermeras de dos hospitales del interior del estado de Rio Grande do Sul. Se trata de una investigación cualitativa descriptiva, en la que se entrevistó a siete enfermeras que trabajan en hospitales de dos pequeños municipios a través de un instrumento elaborado por el investigador. Los principales resultados muestran que las enfermeras conocen y significan el término humanización, de acuerdo con sus experiencias y percepciones cotidianas, además de emplear conductas que consideran humanizadas en la vida cotidiana. Señalan como factores difíciles la sobrecarga de trabajo, la baja retribución, la demanda excesiva, y la falta de profesionales, creen que la atención humanizada puede contribuir a la mejora del paciente. Concluimos que los profesionales quedaron satisfechos con el trabajo que se ha realizado por ellos, pero que aún se podrían hacer mejoras, por los factores señalados como difíciles, también es importante mantener y brindar oportunidades, educación permanente y constante en salud, abriendo espacios para una discusión sobre lo que ya se ha hecho, y lo que se puede mejorar, para el buen funcionamiento de los servicios.O termo humanização vem ganhando destaque na área da saúde, em especial na enfermagem, pois ela é quem passa a maior parte do tempo prestando assistência ao paciente. Sabendo da importância de fornecer um atendimento humanizado, percebe-se a necessidade de evidenciar como os enfermeiros significam a humanização, e quais condutas aplicam em seu cotidiano. O objetivo deste estudo é compreender como condutas humanizadas na assistência de enfermagem, podem contribuir na melhora do paciente, na percepção de enfermeiros de dois hospitais no interior do estado do Rio Grande do Sul. Trata-se de uma pesquisa qualitativa descritiva, na qual foram entrevistados sete enfermeiros atuantes nos hospitais de dois pequenos municípios por meio de um instrumento elaborado pela pesquisadora. Os principais resultados demonstram que os enfermeiros conhecem e significam o termo humanização, de acordo com suas vivências e percepções cotidianas, além de empregarem condutas que consideram humanizadas no dia a dia. Apontam como fatores dificultantes sobrecarga de trabalho, baixa remuneração, excesso de demanda, e falta de profissionais, acreditam que uma assistência humanizada pode sim contribuir na melhora do paciente. Concluímos que os profissionais se mostraram satisfeitos com o trabalho que vem sendo realizado por eles, mas que ainda poderiam ser feitas melhorias, para os fatores apontados como dificultantes, também é importante manter e oportunizar, a educação permanente e constante em saúde, abrindo espaços para uma discussão sobre o que já é feito, e o que pode ser melhorado, para o bom funcionamento dos serviços.Research, Society and Development2022-01-10info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://rsdjournal.org/index.php/rsd/article/view/2165610.33448/rsd-v11i1.21656Research, Society and Development; Vol. 11 No. 1; e41111121656Research, Society and Development; Vol. 11 Núm. 1; e41111121656Research, Society and Development; v. 11 n. 1; e411111216562525-3409reponame:Research, Society and Developmentinstname:Universidade Federal de Itajubá (UNIFEI)instacron:UNIFEIporhttps://rsdjournal.org/index.php/rsd/article/view/21656/22018Copyright (c) 2022 Andrieli Franzon; Paula Michele Lohmann; Arlete Eli Kunz da Costa; Eliane Lavallhttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessFranzon, Andrieli Lohmann, Paula MicheleCosta, Arlete Eli Kunz da Lavall, Eliane2022-01-16T18:08:18Zoai:ojs.pkp.sfu.ca:article/21656Revistahttps://rsdjournal.org/index.php/rsd/indexPUBhttps://rsdjournal.org/index.php/rsd/oairsd.articles@gmail.com2525-34092525-3409opendoar:2024-01-17T09:41:01.842143Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)false
dc.title.none.fl_str_mv The humanization of nursing care in patient care: perception of nurses from two hospitals in the interior of the state of Rio Grande do Sul
La humanización de la atención de enfermería en la atención al paciente: percepción de las enfermeras de dos hospitales del interior del estado de Rio Grande do Sul
A humanização da assistência em enfermagem no cuidado ao paciente: percepção dos enfermeiros de dois hospitais do interior do estado do Rio Grande do Sul
title The humanization of nursing care in patient care: perception of nurses from two hospitals in the interior of the state of Rio Grande do Sul
spellingShingle The humanization of nursing care in patient care: perception of nurses from two hospitals in the interior of the state of Rio Grande do Sul
Franzon, Andrieli
Cuidado
Enfermagem
Humanização dos serviços.
Cuidado
Enfermería
Humanización de servicios.
Beware
Nursing
Humanization of services.
title_short The humanization of nursing care in patient care: perception of nurses from two hospitals in the interior of the state of Rio Grande do Sul
title_full The humanization of nursing care in patient care: perception of nurses from two hospitals in the interior of the state of Rio Grande do Sul
title_fullStr The humanization of nursing care in patient care: perception of nurses from two hospitals in the interior of the state of Rio Grande do Sul
title_full_unstemmed The humanization of nursing care in patient care: perception of nurses from two hospitals in the interior of the state of Rio Grande do Sul
title_sort The humanization of nursing care in patient care: perception of nurses from two hospitals in the interior of the state of Rio Grande do Sul
author Franzon, Andrieli
author_facet Franzon, Andrieli
Lohmann, Paula Michele
Costa, Arlete Eli Kunz da
Lavall, Eliane
author_role author
author2 Lohmann, Paula Michele
Costa, Arlete Eli Kunz da
Lavall, Eliane
author2_role author
author
author
dc.contributor.author.fl_str_mv Franzon, Andrieli
Lohmann, Paula Michele
Costa, Arlete Eli Kunz da
Lavall, Eliane
dc.subject.por.fl_str_mv Cuidado
Enfermagem
Humanização dos serviços.
Cuidado
Enfermería
Humanización de servicios.
Beware
Nursing
Humanization of services.
topic Cuidado
Enfermagem
Humanização dos serviços.
Cuidado
Enfermería
Humanización de servicios.
Beware
Nursing
Humanization of services.
description The term humanization has been gaining prominence in the health area, especially in nursing, because it is the one who spends most of the time providing care to the patient. Knowing the importance of providing humanized care, one perceives the need to show how nurses mean humanization, and what behaviors they apply in their daily lives. The aim of this study is to understand how humanized conducts in nursing care can contribute to patient improvement, in the perception of nurses from two hospitals in the interior of the state of Rio Grande do Sul. This is a descriptive qualitative research, in which seven nurses working in hospitals in two small municipalities through an instrument elaborated by the researcher. The main results show that nurses know and signify the term humanization, according to their daily experiences and perceptions, in addition to employing conducts that they consider humanized in everyday life. They point out as hindering factors work overload, low pay, excessive demand, and lack of professionals, believe that humanized care can contribute to the improvement of the patient. We conclude that the professionals were satisfied with the work that has been carried out by them, but that improvements could still be made, for the factors pointed out as hindering factors, it is also important to maintain and provide opportunities, permanent and constant education in opening spaces for a discussion about what is already done, and what can be improved, for the proper functioning of services.
publishDate 2022
dc.date.none.fl_str_mv 2022-01-10
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://rsdjournal.org/index.php/rsd/article/view/21656
10.33448/rsd-v11i1.21656
url https://rsdjournal.org/index.php/rsd/article/view/21656
identifier_str_mv 10.33448/rsd-v11i1.21656
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://rsdjournal.org/index.php/rsd/article/view/21656/22018
dc.rights.driver.fl_str_mv https://creativecommons.org/licenses/by/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv https://creativecommons.org/licenses/by/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Research, Society and Development
publisher.none.fl_str_mv Research, Society and Development
dc.source.none.fl_str_mv Research, Society and Development; Vol. 11 No. 1; e41111121656
Research, Society and Development; Vol. 11 Núm. 1; e41111121656
Research, Society and Development; v. 11 n. 1; e41111121656
2525-3409
reponame:Research, Society and Development
instname:Universidade Federal de Itajubá (UNIFEI)
instacron:UNIFEI
instname_str Universidade Federal de Itajubá (UNIFEI)
instacron_str UNIFEI
institution UNIFEI
reponame_str Research, Society and Development
collection Research, Society and Development
repository.name.fl_str_mv Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)
repository.mail.fl_str_mv rsd.articles@gmail.com
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