Lessons Learned Based on Project Change and its Impacts on Organizational Learning: Survey with Project Managers

• Autor(a) principal: Lima, Guilherme Pereira
• Data de Publicação: 2018
• Outros Autores: Camilo, Ronaldo Darwich, Carvalho, Rodrigo Baroni
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Revista Gestão e Projetos (GeP)
• Texto Completo: https://periodicos.uninove.br/gep/article/view/10942
• topic: Organizational Learning in Projects. Project Management. Knowledge Management. Project´s Change-based Lessons Learned. Change in Projects.; Aprendizagem Organizacional em Projetos; Gestão de Projetos; Gestão do Conhecimento; Lições Aprendidas Baseadas em Mudanças; Mudança em Projetos

Project changes are common and can be perceived as beneficial and valuable lesson sources, or as detrimental and problematic. With the objective of evaluating the extent to which projects´ change-based lessons learned are used on the organizational learning process, quantitative methods such as bibliometric mapping, survey application, and structural equation modeling were used. The quantitative survey counted on 139 respondents from 11 countries who collaborated to elaborate a set of recommendations that have statistically potential to positively influence the organizational learning. It was verified that the use of the lessons learned in organizational learning is incipient. Additionally, it was found that the tools “change request" and "change management" have positive impacts on the generation of lessons learned, as well as on the recording of new knowledge and practices, but that "change management" influences timidly organizational learning. We highlight the challenge of institutionalizing new roles for the "change request" as a tool for problem-solving and knowledge generation.