Use of TORC game as a strategy for the development of soft skills in risk management in project management

Detalhes bibliográficos
Autor(a) principal: Borin, Bruna
Data de Publicação: 2022
Outros Autores: Martins Corrêa Rodrigues, Jaqueline Terezinha, Wachs, Priscila
Tipo de documento: Artigo
Idioma: por
Título da fonte: Revista Gestão e Projetos (GeP)
Texto Completo: https://periodicos.uninove.br/gep/article/view/22217
Resumo: Risk management in complex projects requires project managers with technical/hard skills and non-technical/soft skills. Hard skills refer to professional skills necessary to perform specific tasks, while soft skills are related to behavior, communication, and social interaction, especially at critical moments and when decision-making is needed. Therefore, it is important for the project manager to develop and improve both hard and soft skills. The game Training for Operational Resilience Capabilities (TORC) is an innovative approach to the development of soft skills, especially resilience. In this way, this paper aims to propose the use of the TORC game as a strategy for the development of soft skills in risk management in project management. The TORC game was applied in a class of the Latu Sensu Postgraduate Course in Project Management and Innovation in a Higher Education Institution (HEI), composed of 27 students. The experience went through the following stages: presentation, experimentation, application, and evaluation. In the last phase, a questionnaire with three questions was applied to the participants. The use of the TORC game as a pedagogical resource in that scenario proved to be productive. In general, positive feedback was obtained about the activity and the possibility of using the dynamics for the development of non-technical skills (soft skills) to solve problems in the work environment in which it is inserted.
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spelling Use of TORC game as a strategy for the development of soft skills in risk management in project managementUso do jogo TORC como estratégia para o desenvolvimento de soft skills no gerenciamento de riscos em gestão de projetosTORC; Risk management; Project management; Soft skills; Capabilities; Skills training for resilience operational capabilities.TORC; Gestão de riscos; Gestão de projetos; Soft skills; Habilidades; Training for resilience operational capabilities.Risk management in complex projects requires project managers with technical/hard skills and non-technical/soft skills. Hard skills refer to professional skills necessary to perform specific tasks, while soft skills are related to behavior, communication, and social interaction, especially at critical moments and when decision-making is needed. Therefore, it is important for the project manager to develop and improve both hard and soft skills. The game Training for Operational Resilience Capabilities (TORC) is an innovative approach to the development of soft skills, especially resilience. In this way, this paper aims to propose the use of the TORC game as a strategy for the development of soft skills in risk management in project management. The TORC game was applied in a class of the Latu Sensu Postgraduate Course in Project Management and Innovation in a Higher Education Institution (HEI), composed of 27 students. The experience went through the following stages: presentation, experimentation, application, and evaluation. In the last phase, a questionnaire with three questions was applied to the participants. The use of the TORC game as a pedagogical resource in that scenario proved to be productive. In general, positive feedback was obtained about the activity and the possibility of using the dynamics for the development of non-technical skills (soft skills) to solve problems in the work environment in which it is inserted.O gerenciamento de riscos em projetos complexos exige domínio de habilidades técnicas (hard skills) e não técnicas (soft skills). As hard skills referem-se às capacidades profissionais, necessárias à execução de tarefas específicas, enquanto as soft skills estão relacionadas ao comportamento, comunicação e interação social, sobretudo em momentos críticos e de necessidade de tomadas de decisão. Nesse sentido, é importante que o gerente de projetos desenvolva e aperfeiçoe tanto suas habilidades técnicas quanto não-técnicas. O jogo Training for Resilience Operational Capabilities (TORC) constitui-se como uma abordagem inovadora para o desenvolvimento de soft skills, em especial da resiliência. Dessa maneira, este artigo tem por objetivo propor o uso do jogo TORC como estratégia para o desenvolvimento de soft skills no gerenciamento de riscos em gestão de projetos. O jogo TORC foi aplicado de maneira adaptada, com uma turma do curso de Pós-Graduação Latu Sensu em Gestão de Projetos e Inovação em uma Instituição de Ensino Superior (IES), composta por 27 discentes. A vivência passou pelas seguintes etapas: apresentação, experimentação, aplicação e avaliação. Na última fase, aplicou-se um questionário com três perguntas aos participantes da atividade. A utilização do jogo TORC como recurso pedagógico no referido cenário demonstrou-se produtiva. De maneira geral, obteve-se feedback positivo sobre a atividade, vislumbrando a possibilidade de usar a dinâmica para o desenvolvimento de habilidades não técnicas (soft skills) na resolução de problemas no ambiente de trabalho em que está inserido. Universidade Nove de Julho (Uninove)Borin, BrunaMartins Corrêa Rodrigues, Jaqueline TerezinhaWachs, Priscila2022-12-09info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://periodicos.uninove.br/gep/article/view/2221710.5585/gep.v13i3.22217Revista de Gestão e Projetos; v. 13, n. 3 (2022): (set./dez.); 177-1962236-0972reponame:Revista Gestão e Projetos (GeP)instname:Universidade Nove de Julho (UNINOVE)instacron:UNINOVEporhttps://periodicos.uninove.br/gep/article/view/22217/9938https://periodicos.uninove.br/gep/article/downloadSuppFile/22217/17946Direitos autorais 2022 Revista de Gestão e Projetoshttps://creativecommons.org/licenses/by-nc-sa/4.0info:eu-repo/semantics/openAccess2022-12-09T20:28:12Zoai:https://periodicos.uninove.br:article/22217Revistahttps://periodicos.uninove.br/gepPRIhttps://periodicos.uninove.br/gep/oaigep@uninove.br || editor@revistagep.org || crismonteiro@uninove.br2236-09722236-0972opendoar:2022-12-09T20:28:12Revista Gestão e Projetos (GeP) - Universidade Nove de Julho (UNINOVE)false
dc.title.none.fl_str_mv Use of TORC game as a strategy for the development of soft skills in risk management in project management
Uso do jogo TORC como estratégia para o desenvolvimento de soft skills no gerenciamento de riscos em gestão de projetos
title Use of TORC game as a strategy for the development of soft skills in risk management in project management
spellingShingle Use of TORC game as a strategy for the development of soft skills in risk management in project management
Borin, Bruna
TORC; Risk management; Project management; Soft skills; Capabilities; Skills training for resilience operational capabilities.
TORC; Gestão de riscos; Gestão de projetos; Soft skills; Habilidades; Training for resilience operational capabilities.
title_short Use of TORC game as a strategy for the development of soft skills in risk management in project management
title_full Use of TORC game as a strategy for the development of soft skills in risk management in project management
title_fullStr Use of TORC game as a strategy for the development of soft skills in risk management in project management
title_full_unstemmed Use of TORC game as a strategy for the development of soft skills in risk management in project management
title_sort Use of TORC game as a strategy for the development of soft skills in risk management in project management
author Borin, Bruna
author_facet Borin, Bruna
Martins Corrêa Rodrigues, Jaqueline Terezinha
Wachs, Priscila
author_role author
author2 Martins Corrêa Rodrigues, Jaqueline Terezinha
Wachs, Priscila
author2_role author
author
dc.contributor.none.fl_str_mv

dc.contributor.author.fl_str_mv Borin, Bruna
Martins Corrêa Rodrigues, Jaqueline Terezinha
Wachs, Priscila
dc.subject.por.fl_str_mv TORC; Risk management; Project management; Soft skills; Capabilities; Skills training for resilience operational capabilities.
TORC; Gestão de riscos; Gestão de projetos; Soft skills; Habilidades; Training for resilience operational capabilities.
topic TORC; Risk management; Project management; Soft skills; Capabilities; Skills training for resilience operational capabilities.
TORC; Gestão de riscos; Gestão de projetos; Soft skills; Habilidades; Training for resilience operational capabilities.
description Risk management in complex projects requires project managers with technical/hard skills and non-technical/soft skills. Hard skills refer to professional skills necessary to perform specific tasks, while soft skills are related to behavior, communication, and social interaction, especially at critical moments and when decision-making is needed. Therefore, it is important for the project manager to develop and improve both hard and soft skills. The game Training for Operational Resilience Capabilities (TORC) is an innovative approach to the development of soft skills, especially resilience. In this way, this paper aims to propose the use of the TORC game as a strategy for the development of soft skills in risk management in project management. The TORC game was applied in a class of the Latu Sensu Postgraduate Course in Project Management and Innovation in a Higher Education Institution (HEI), composed of 27 students. The experience went through the following stages: presentation, experimentation, application, and evaluation. In the last phase, a questionnaire with three questions was applied to the participants. The use of the TORC game as a pedagogical resource in that scenario proved to be productive. In general, positive feedback was obtained about the activity and the possibility of using the dynamics for the development of non-technical skills (soft skills) to solve problems in the work environment in which it is inserted.
publishDate 2022
dc.date.none.fl_str_mv 2022-12-09
dc.type.none.fl_str_mv

dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://periodicos.uninove.br/gep/article/view/22217
10.5585/gep.v13i3.22217
url https://periodicos.uninove.br/gep/article/view/22217
identifier_str_mv 10.5585/gep.v13i3.22217
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://periodicos.uninove.br/gep/article/view/22217/9938
https://periodicos.uninove.br/gep/article/downloadSuppFile/22217/17946
dc.rights.driver.fl_str_mv Direitos autorais 2022 Revista de Gestão e Projetos
https://creativecommons.org/licenses/by-nc-sa/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Direitos autorais 2022 Revista de Gestão e Projetos
https://creativecommons.org/licenses/by-nc-sa/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade Nove de Julho (Uninove)
publisher.none.fl_str_mv Universidade Nove de Julho (Uninove)
dc.source.none.fl_str_mv Revista de Gestão e Projetos; v. 13, n. 3 (2022): (set./dez.); 177-196
2236-0972
reponame:Revista Gestão e Projetos (GeP)
instname:Universidade Nove de Julho (UNINOVE)
instacron:UNINOVE
instname_str Universidade Nove de Julho (UNINOVE)
instacron_str UNINOVE
institution UNINOVE
reponame_str Revista Gestão e Projetos (GeP)
collection Revista Gestão e Projetos (GeP)
repository.name.fl_str_mv Revista Gestão e Projetos (GeP) - Universidade Nove de Julho (UNINOVE)
repository.mail.fl_str_mv gep@uninove.br || editor@revistagep.org || crismonteiro@uninove.br
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