Strategic Management of Organizational Resilience (SMOR): a Framework Proposition

Detalhes bibliográficos
Autor(a) principal: de Moura, Denise
Data de Publicação: 2021
Outros Autores: Amelia Tomei, Patricia
Tipo de documento: Artigo
Idioma: eng
por
Título da fonte: Revista Brasileira de Gestão de Negócios (Online)
Texto Completo: https://rbgn.fecap.br/RBGN/article/view/4118
Resumo: Purpose – To present and describe the Strategic Management of Organizational Resilience (SMOR) framework, as well as to analyze it based on the strategies used by four Brazilian organizations in this current time of intense vulnerability due to the worldwide pandemic triggered by COVID-19 at the beginning of 2020. Theoretical framework – Organizational resilience and related management practices. Design/methodology/approach –A literature review; bibliometrics relating to organizational resilience; the SMOR theoretical framework; an analysis of this framework within four Brazilian organizations, based on qualitative research and interviews, aiming to identify the strategic actions adopted by these organizations before and during COVID-19. Findings – The organizations analyzed, which were different sizes and from different sectors, presented common points directly linked to the dimensions of SMOR: systematic analysis of scenarios; partnerships with stakeholders; systematic sharing of information; decision-making ability; financial management; rapid response and learning ability. Practical & social implications – The research contributes to understanding how organizations can improve their culture of resilience and, therefore, deal more assertively with vulnerabilities and disasters of different natures. The COVID-19 pandemic has forced the world and organizations to reinvent themselves. In this context, the SMOR framework aims to provide a more detailed understanding of environmental risk / vulnerability management. Originality/value – The SMOR framework helps organizations with different levels of complexity to understand their strengths and weaknesses, assess internal and external scenarios, and systematically analyze their processes, with the aim of strategically managing their respective resilience. Keywords – Strategic management of organizational resilience, environmental variability and adversity, environmental uncertainty and risk, organizational adaptation and flexibility, COVID-19.
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spelling Strategic Management of Organizational Resilience (SMOR): a Framework PropositionStrategic Management of Organizational Resilience (SMOR): a Framework PropositionGestão Estratégica de Resiliência Organizacional (GERO) Proposição de frameworkPurpose – To present and describe the Strategic Management of Organizational Resilience (SMOR) framework, as well as to analyze it based on the strategies used by four Brazilian organizations in this current time of intense vulnerability due to the worldwide pandemic triggered by COVID-19 at the beginning of 2020. Theoretical framework – Organizational resilience and related management practices. Design/methodology/approach –A literature review; bibliometrics relating to organizational resilience; the SMOR theoretical framework; an analysis of this framework within four Brazilian organizations, based on qualitative research and interviews, aiming to identify the strategic actions adopted by these organizations before and during COVID-19. Findings – The organizations analyzed, which were different sizes and from different sectors, presented common points directly linked to the dimensions of SMOR: systematic analysis of scenarios; partnerships with stakeholders; systematic sharing of information; decision-making ability; financial management; rapid response and learning ability. Practical & social implications – The research contributes to understanding how organizations can improve their culture of resilience and, therefore, deal more assertively with vulnerabilities and disasters of different natures. The COVID-19 pandemic has forced the world and organizations to reinvent themselves. In this context, the SMOR framework aims to provide a more detailed understanding of environmental risk / vulnerability management. Originality/value – The SMOR framework helps organizations with different levels of complexity to understand their strengths and weaknesses, assess internal and external scenarios, and systematically analyze their processes, with the aim of strategically managing their respective resilience. Keywords – Strategic management of organizational resilience, environmental variability and adversity, environmental uncertainty and risk, organizational adaptation and flexibility, COVID-19.Objetivo – Apresentar o framework Gestão Estratégica de Resiliência Organizacional (GERO) e analisá-lo com as estratégias utilizadas por quatro organizações brasileiras, em um momento de intensa vulnerabilidade: a pandemia deflagrada pela COVID-19 no início de 2020. Referencial teórico – Resiliência organizacional e práticas de gestão correlatas a resiliência organizacional. Metodologia – Revisão da literatura; bibliometria sobre Resiliência Organizacional; proposição do framework teórico GERO; análise desse framework junto a quatro organizações brasileiras, a partir de pesquisa qualitativa, com aplicação de entrevistas, visando identificar ações estratégicas adotadas por essas organizações, antes e durante a COVID-19. Resultados – As organizações analisadas, de setores e tamanhos diversos, apresentaram pontos comuns diretamente ligados às dimensões do GERO: análise sistemática de cenários; parceria com stakeholders; compartilhamento sistemático das informações; capacidade de tomada de decisão; gerenciamento financeiro; capacidade rápida de resposta e de aprendizagem. Implicações práticas e sociais da pesquisa – Entendimento sobre como as organizações podem aprimorar a cultura da resiliência, lidando de forma mais assertiva com vulnerabilidades e desastres de diferentes naturezas. A COVID-19 impôs que o mundo e as organizações se reinventassem, e o GERO busca trazer uma compreensão mais detalhada do gerenciamento dos riscos/ vulnerabilidades ambientais. Contribuições (originalidade e valor) – O framework GERO pode contribuir para que organizações, de diferentes níveis de complexidade, entendam suas forças e fraquezas, cenários internos e externos, e analisem seus processos sistematicamente, visando gerenciar estrategicamente suas respectivas resiliências. Palavras-chave – Gestão estratégica de resiliência organizacional; variabilidade e adversidade ambiental; incerteza e risco ambiental; adaptação e flexibilidade organizacional; COVID-19.FECAP2021-09-22info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionAvaliado por paresapplication/pdfapplication/pdfhttps://rbgn.fecap.br/RBGN/article/view/411810.7819/rbgn.v23i3.4118Review of Business Management; Vol. 23 No. 3 (2021)RBGN Revista Brasileira de Gestão de Negócios; Vol. 23 Núm. 3 (2021)RBGN - Revista Brasileira de Gestão de Negócios; v. 23 n. 3 (2021)1983-08071806-4892reponame:Revista Brasileira de Gestão de Negócios (Online)instname:Fundação Escola de Comércio Álvares Penteado (FECAP)instacron:FECAPengporhttps://rbgn.fecap.br/RBGN/article/view/4118/1736https://rbgn.fecap.br/RBGN/article/view/4118/1737de Moura, DeniseAmelia Tomei, Patriciainfo:eu-repo/semantics/openAccess2021-09-22T17:30:20Zoai:ojs.emnuvens.com.br:article/4118Revistahttp://rbgn.fecap.br/RBGN/indexhttps://rbgn.fecap.br/RBGN/oai||jmauricio@fecap.br1983-08071806-4892opendoar:2021-09-22T17:30:20Revista Brasileira de Gestão de Negócios (Online) - Fundação Escola de Comércio Álvares Penteado (FECAP)false
dc.title.none.fl_str_mv Strategic Management of Organizational Resilience (SMOR): a Framework Proposition
Strategic Management of Organizational Resilience (SMOR): a Framework Proposition
Gestão Estratégica de Resiliência Organizacional (GERO) Proposição de framework
title Strategic Management of Organizational Resilience (SMOR): a Framework Proposition
spellingShingle Strategic Management of Organizational Resilience (SMOR): a Framework Proposition
de Moura, Denise
title_short Strategic Management of Organizational Resilience (SMOR): a Framework Proposition
title_full Strategic Management of Organizational Resilience (SMOR): a Framework Proposition
title_fullStr Strategic Management of Organizational Resilience (SMOR): a Framework Proposition
title_full_unstemmed Strategic Management of Organizational Resilience (SMOR): a Framework Proposition
title_sort Strategic Management of Organizational Resilience (SMOR): a Framework Proposition
author de Moura, Denise
author_facet de Moura, Denise
Amelia Tomei, Patricia
author_role author
author2 Amelia Tomei, Patricia
author2_role author
dc.contributor.author.fl_str_mv de Moura, Denise
Amelia Tomei, Patricia
description Purpose – To present and describe the Strategic Management of Organizational Resilience (SMOR) framework, as well as to analyze it based on the strategies used by four Brazilian organizations in this current time of intense vulnerability due to the worldwide pandemic triggered by COVID-19 at the beginning of 2020. Theoretical framework – Organizational resilience and related management practices. Design/methodology/approach –A literature review; bibliometrics relating to organizational resilience; the SMOR theoretical framework; an analysis of this framework within four Brazilian organizations, based on qualitative research and interviews, aiming to identify the strategic actions adopted by these organizations before and during COVID-19. Findings – The organizations analyzed, which were different sizes and from different sectors, presented common points directly linked to the dimensions of SMOR: systematic analysis of scenarios; partnerships with stakeholders; systematic sharing of information; decision-making ability; financial management; rapid response and learning ability. Practical & social implications – The research contributes to understanding how organizations can improve their culture of resilience and, therefore, deal more assertively with vulnerabilities and disasters of different natures. The COVID-19 pandemic has forced the world and organizations to reinvent themselves. In this context, the SMOR framework aims to provide a more detailed understanding of environmental risk / vulnerability management. Originality/value – The SMOR framework helps organizations with different levels of complexity to understand their strengths and weaknesses, assess internal and external scenarios, and systematically analyze their processes, with the aim of strategically managing their respective resilience. Keywords – Strategic management of organizational resilience, environmental variability and adversity, environmental uncertainty and risk, organizational adaptation and flexibility, COVID-19.
publishDate 2021
dc.date.none.fl_str_mv 2021-09-22
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dc.language.iso.fl_str_mv eng
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dc.source.none.fl_str_mv Review of Business Management; Vol. 23 No. 3 (2021)
RBGN Revista Brasileira de Gestão de Negócios; Vol. 23 Núm. 3 (2021)
RBGN - Revista Brasileira de Gestão de Negócios; v. 23 n. 3 (2021)
1983-0807
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