Existing technology and the one that is being used by insurance companies in the Iberian Peninsula: A Gap Analysis

Detalhes bibliográficos
Autor(a) principal: Costa, Tiago Filipe Vieira
Data de Publicação: 2022
Tipo de documento: Dissertação
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/136705
Resumo: Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management
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spelling Existing technology and the one that is being used by insurance companies in the Iberian Peninsula: A Gap AnalysisTechnology gapInsurance companiesInsurtechTechnological trendsCase StudyDissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies ManagementThis Master’s Thesis dissertation focuses on the insurance sector, more precisely on the insurance companies present in the Iberian Peninsula and how new technologies are being used. New technology trends, digital transformation, and technology disruption are widely used terms nowadays; however, while it is quite common to use these terms, their practices and theories are not always applied by businesses. Several factors can be the cause of the failure to implement technological trends in insurance companies, either due to lack of expertise, high costs, or simply because the technologies are not mature enough and there is some fear of creating a bad reputation with customers. In order to investigate this gap between the existing technology and the technology that is being used by the insurance companies, a case study analysis was performed. Based on the technologies identified in the literature review, in-depth interviews were conducted with CIO’s, CTO’s, IT Directors, and Heads of IT of some insurance companies (from small insurance companies to market-leading insurance companies) and the results were analyzed in order to reach a valid conclusion about this gap and why it exists. After carrying out the case analysis and analyzing the answers given by the respondents, it is possible to identify that the technological gap exists and what the main reasons are for the lack of usage of the new technological trends in most insurance companies.Santos, Vitor Manuel Pereira Duarte dosRUNCosta, Tiago Filipe Vieira2022-04-20T17:11:36Z2022-04-182022-04-18T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/136705TID:203025016enginfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T05:14:41Zoai:run.unl.pt:10362/136705Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:48:45.908264Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Existing technology and the one that is being used by insurance companies in the Iberian Peninsula: A Gap Analysis
title Existing technology and the one that is being used by insurance companies in the Iberian Peninsula: A Gap Analysis
spellingShingle Existing technology and the one that is being used by insurance companies in the Iberian Peninsula: A Gap Analysis
Costa, Tiago Filipe Vieira
Technology gap
Insurance companies
Insurtech
Technological trends
Case Study
title_short Existing technology and the one that is being used by insurance companies in the Iberian Peninsula: A Gap Analysis
title_full Existing technology and the one that is being used by insurance companies in the Iberian Peninsula: A Gap Analysis
title_fullStr Existing technology and the one that is being used by insurance companies in the Iberian Peninsula: A Gap Analysis
title_full_unstemmed Existing technology and the one that is being used by insurance companies in the Iberian Peninsula: A Gap Analysis
title_sort Existing technology and the one that is being used by insurance companies in the Iberian Peninsula: A Gap Analysis
author Costa, Tiago Filipe Vieira
author_facet Costa, Tiago Filipe Vieira
author_role author
dc.contributor.none.fl_str_mv Santos, Vitor Manuel Pereira Duarte dos
RUN
dc.contributor.author.fl_str_mv Costa, Tiago Filipe Vieira
dc.subject.por.fl_str_mv Technology gap
Insurance companies
Insurtech
Technological trends
Case Study
topic Technology gap
Insurance companies
Insurtech
Technological trends
Case Study
description Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management
publishDate 2022
dc.date.none.fl_str_mv 2022-04-20T17:11:36Z
2022-04-18
2022-04-18T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/136705
TID:203025016
url http://hdl.handle.net/10362/136705
identifier_str_mv TID:203025016
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
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reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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